THE GOOD

Great for households with high Internet usage:

RCN's combination of fast download and upload speeds makes them an excellent choice for households where there are multiple people who are using the Internet at the same time. Their speeds ensure that you can watch videos and upload photos without having to wait a long time for them to load. If you anticipate having several devices connected to the Internet, and don't want to sacrifice performance, RCN is a solid choice.

Affordable plans:

RCN offers low introductory rates on all of their cable Internet packages. They have four different plans available, so finding one that offers the speeds you need without exceeding your price range shouldn't be too difficult. Even if price isn't your main concern when shopping for a cable Internet provider, you still can benefit from how much RCN offers for such a reasonable price.

Free modem available:

If you speak to a representative at RCN, you may be able to get your modem for free with your Internet plan. Almost all cable Internet companies require you to either purchase your equipment or pay a monthly lease fee so this is a nice bonus. Fees to lease modems are often only a few dollars per month, but everything adds up over time and you could be saving yourself quite a bit of money if you plan on having your Internet service for long time.

THE BAD

Only services a few cities:

RCN's service area is rather limited compared to some other companies in the industry. They only service a few major cities across the country, including Boston, Chicago, New York City, and Philadelphia. It's good news if you live in one of these areas because RCN has a decent amount to offer, but the majority of the population is never likely to experience RCN.

Bundles must include TV:

RCN offers some excellent bundle deals for TV and Internet service as well as three-service bundles, but there is no way to bundle just your cable Internet and phone services. If you already have a satellite TV provider or you simply stream your shows and movies online, you can't get phone and Internet unless a TV package is included. So these two things would have to be purchased separately and without a discount. It's not a major negative, but something to be aware of if you plan on signing up for RCN.

THE DETAILS

Provider Details
Monthly Price $34.99 - $79.99
Service Area Midwest, Northeast
States Available 5
Additional Fees
Early Termination Fee None
Equipment Lease Fee $4.95/month
Installation Fee $49.95
One-Time Setup Fee $25
Other Fees None

FEATURES

Title
  • Money-Back Guarantee The Internet service provider offers some form of money back guarantee within an allotted time period.

  • No Contract You can get Internet service without signing any contract.

  • No Early Termination Fees The Internet service provider does not charge a termination fee if you cancel your contract early.

  • No Long-Term Contract You can get Internet service without signing a contract that is longer than one year.

  • Short-Term Contract You can get Internet service without signing a contract that is longer than six months.

  • No Activation Fees The Internet service provider doesn't charge any activation fees.

  • No Price Increases The Internet service provider does not automatically increase prices at certain time periods.

  • High Performance The Internet service offers download speeds between 51 and 100 Mbps.

  • High Speed Plus The Internet service offers download speeds between 11 and 25 Mbps.

  • No Bandwidth Throttling The internet service provider will not throttle your bandwidth, regardless of usage.

  • Performance High Speed The Internet service offers download speeds between 26 and 50 Mbps.

  • Standard High Speed The Internet service offers download speeds up to 10 Mbps.

  • Extreme Performance The Internet service offers download speeds over 100 Mbps.

  • Extreme Plus Performance The Internet service offers download speeds at over 250 Mbps.

  • 24-Hour Support You can receive customer service or support 24 hours a day through a dedicated support line.

  • Email/Ticket The Internet service provider has an email or ticket system dedicated to support.

  • Live Chat The Internet service provider offers live chat support.

  • Phone You can contact the Internet service provider by phone to get support.

  • Social Media You can contact the Internet service provider with questions through social media websites.

  • Tech Support The Internet service provider offers technical support.

  • Make Payment You can make a payment online.

  • Manage Email Accounts You can manage email accounts online.

  • Update Contact Information You can update your contact information online.

  • Update Payment Method You can update your payment method online.

  • View Bill You can view your bill online.

  • Free Internet Modem The Internet service provider offers a free Internet modem.

  • Free Shipping The Internet provider will ship any equipment needed for free.

  • Internet Modem The Internet service provider offers an Internet modem, usually to rent.

  • Wireless Gateway The Internet service provider has a single device that brings together all your services (Internet and TV) and distributes them throughout your home.

  • Installation Warranty The Internet service provider offers free assistance with anything that needs to be fixed within a certain time period after installation.

  • Professional Installation The Internet service provider offers professional installation.

  • Schedule Online You can schedule a professional installation appointment online.

  • Self Installation You can install the equipment needed to get Internet service on your own.

  • Authorized Dealers You can sign up for Internet service in person through an authorized dealer at a retail location.

  • Find a Dealer The Internet service provider's website has a feature that helps you find a dealer closest to you.

  • Online You can sign up for Internet service online.

  • Phone You can sign up for Internet service by phone.

  • No Credit Check You can get Internet service without going through a credit check.

  • Plan Selector The Internet service provider's website provides a plan selector tool to help you pick the right plan for your needs.

  • Bundled Phone Service You can add phone service to your Internet package.

  • Bundled TV Service You can add television to your Internet package.

  • Free Email Accounts The Internet service comes with free email accounts.

  • Wi-Fi Hot Spot Access The Internet service comes with Wi-Fi hot spot access so that you can connect to your Internet service on the go.

  • FAQ The Internet service provider has a list of answers to frequently asked questions.

  • Knowledge Base The Internet service provider has a knowledge base of detailed help articles.

  • User Guide The Internet service provider has a user guide or training manual available.

  • Forum The Internet service provider has an interactive forum where users can post questions and answers.

PRICING

10Mbps Internet

Price: $34.99/month
Download Rate: 10Mbps
Upload Rate: 800 Kbps
Data Allowance: Unlimited

25Mbps Internet

Price: $39.99/month
Download Rate: 25Mbps
Upload Rate: 2Mbps
Data Allowance: Unlimited

50Mbps Internet

Price: $39.99/month
Download Rate: 50Mbps
Upload Rate: 6Mbps
Data Allowance: Unlimited

75Mbps Internet

Price: $79.99/month
Download Rate: 75Mbps
Upload Rate: 10Mbps
Data Allowance: Unlimited

* Package details and pricing may vary according to location.

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