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RCN Review

RCN is a cable Internet provider offering affordable service to a handful of major cities in the Midwest and Northeast. Sign Up

Updated: May 21, 2014

The Good

Great for households with high Internet usage:

RCN's combination of fast download and upload speeds makes them an excellent choice for households where there are multiple people who are using the Internet at the same time. Their speeds ensure that you can watch videos and upload photos without having to wait a long time for them to load. If you anticipate having several devices connected to the Internet, and don't want to sacrifice performance, RCN is a solid choice.

Affordable plans:

RCN offers low introductory rates on all of their cable Internet packages. They have four different plans available, so finding one that offers the speeds you need without exceeding your price range shouldn't be too difficult. Even if price isn't your main concern when shopping for a cable Internet provider, you still can benefit from how much RCN offers for such a reasonable price.

Free modem available:

If you speak to a representative at RCN, you may be able to get your modem for free with your Internet plan. Almost all cable Internet companies require you to either purchase your equipment or pay a monthly lease fee so this is a nice bonus. Fees to lease modems are often only a few dollars per month, but everything adds up over time and you could be saving yourself quite a bit of money if you plan on having your Internet service for long time.

The Bad

Only services a few cities:

RCN's service area is rather limited compared to some other companies in the industry. They only service a few major cities across the country, including Boston, Chicago, New York City, and Philadelphia. It's good news if you live in one of these areas because RCN has a decent amount to offer, but the majority of the population is never likely to experience RCN.

Bundles must include TV:

RCN offers some excellent bundle deals for TV and Internet service as well as three-service bundles, but there is no way to bundle just your cable Internet and phone services. If you already have a satellite TV provider or you simply stream your shows and movies online, you can't get phone and Internet unless a TV package is included. So these two things would have to be purchased separately and without a discount. It's not a major negative, but something to be aware of if you plan on signing up for RCN.

The Details

Provider Details
Monthly Price $34.99 - $79.99
Service Area Midwest, Northeast
States Available 5
Additional Fees
Early Termination Fee None
Equipment Lease Fee $4.95/month
Installation Fee $49.95
One-Time Setup Fee $25
Other Fees None

Features

Contract

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  • Money-Back Guarantee - The Internet service provider offers some form of money back guarantee within an allotted time period.
  • No Contract - You can get Internet service without signing any contract.
  • No Early Termination Fees - The Internet service provider does not charge a termination fee if you cancel your contract early.
  • No Long-Term Contract - You can get Internet service without signing a contract that is longer than one year.
  • Short-Term Contract - You can get Internet service without signing a contract that is longer than six months.
  • No Activation Fees - The Internet service provider doesn't charge any activation fees.
  • No Price Increases - The Internet service provider does not automatically increase prices at certain time periods.

Performance and Speed

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Support

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Account

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Equipment

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Installation

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Signing Up

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Extras

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Learning Materials

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Pricing

10Mbps Internet

Price: $34.99/month
Download Rate: 10Mbps
Upload Rate: 800 Kbps
Data Allowance: Unlimited

25Mbps Internet

Price: $39.99/month
Download Rate: 25Mbps
Upload Rate: 2Mbps
Data Allowance: Unlimited

50Mbps Internet

Price: $39.99/month
Download Rate: 50Mbps
Upload Rate: 6Mbps
Data Allowance: Unlimited

75Mbps Internet

Price: $79.99/month
Download Rate: 75Mbps
Upload Rate: 10Mbps
Data Allowance: Unlimited

* Package details and pricing may vary according to location.

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