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Time Warner Cable Review

Time Warner Cable is a major cable Internet service provider offering a variety of packages for all types of users. Sign Up

Updated: July 29, 2014

The Good

Six plans to choose from:

With six different cable Internet packages available, Time Warner Cable should appeal to just about everyone, whether you use the Internet occasionally or spend your entire day online. The Lite package only offers a 1 Mbps download speed, but you can get up to 50 Mbps with their Ultimate plan. All these options make it very easy to choose a plan that offers the speeds you need without charging you for extra you won't use.

No credit check required:

Surprisingly, Time Warner Cable doesn't require customers to go through a credit check in order to sign up for service. Though a credit check may not be a big deal for most people, it's an extra hoop to jump through. This is nice for potential Time Warner customers who should be able to breeze through the initial sign-up process.

Internet access anywhere:

When you sign up for some of Time Warner Cable's Internet plans, excluding the Lite and Basic plans, you also get free access to several TWC Wi-Fi hotspots for connecting to the Internet on the go. This is a great bonus that is especially useful for those times when you are away from your home network and require a secure connection to the Internet. It might not be a deciding factor to choose Time Warner over the competition, but it's a nice perk to have.

The Bad

Somewhat expensive plans:

Some of Time Warner Cable's more expensive plans are a little pricier than some comparable packages from their competitors. Still, Time Warner Cable offers a wide variety of plans, which means it's a pretty safe bet that they have a plan that could please even the most budget-conscious shopper.

Setup fee:

Time Warner Cable charges a setup fee with all of their cable Internet plans. It's not particularly expensive in comparison to what some other companies charge for this fee. But the fact of the matter is that few cable Internet providers charge a setup fee at all. This is a relatively minor complaint, but something you should be aware of as you sign up to avoid any surprises.

The Details

Provider Details
Monthly Price $14.99 - $64.99
Service Area Nationwide
States Available 29
Additional Fees
Early Termination Fee $4.99 - $9.94/month
Equipment Lease Fee Modem: $4.99/month, Modem+WiFi: $9.94/month
Installation Fee None
One-Time Setup Fee $14.95
Other Fees None

Features

Contract

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  • Money-Back Guarantee - The Internet service provider offers some form of money back guarantee within an allotted time period.
  • No Contract - You can get Internet service without signing any contract.
  • No Early Termination Fees - The Internet service provider does not charge a termination fee if you cancel your contract early.
  • No Long-Term Contract - You can get Internet service without signing a contract that is longer than one year.
  • Short-Term Contract - You can get Internet service without signing a contract that is longer than six months.
  • No Activation Fees - The Internet service provider doesn't charge any activation fees.
  • No Price Increases - The Internet service provider does not automatically increase prices at certain time periods.

Performance and Speed

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Support

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Account

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Equipment

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Installation

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Signing Up

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Extras

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Learning Materials

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Pricing

Everyday Low Price

Price: $14.99/month
Download Rate: Up to 2Mbps
Upload Rate: Up to 2Mbps
Data Allowance: Unlimited

Basic

Price: $29.99/month
Download Rate: Up to 3Mbps
Upload Rate: Up to 1Mbps
Data Allowance: Unlimited

Standard

Price: $34.99/month
Download Rate: Up to 15Mbps
Upload Rate: Up to 1Mbps
Data Allowance: Unlimited

Turbo

Price: $44.99/month
Download Rate: Up to 20Mbps
Upload Rate: Up to 2Mbps
Data Allowance: Unlimited

Extreme

Price: $54.99/month
Download Rate: Up to 30Mbps
Upload Rate: Up to 5Mbps
Data Allowance: Unlimited

Ultimate

Price: $64.99/month
Download Rate: Up to 50Mbps
Upload Rate: Up to 5Mbps
Data Allowance: Unlimited

* Package details and pricing may vary according to location.

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