THE GOOD

Clean and modern keypad interfaces:

Protection 1 uses home security products manufactured by Honeywell. The main Honeywell keypad is well designed, offering a touch-screen panel and clean interfaces. The icon-driven menu is full color and great for those who are comfortable with navigating on tablets and smartphones. The keypad communicates wirelessly to other home security equipment and contacts the monitoring center through cellular technology.

Great sensor and detector options:

Standard home security packages typically include a keypad, door and window sensors, and a motion detector. The best home security systems provide homeowners with a variety of sensors and detectors to add to these standard packages. Some of the additional sensors provided by Protection 1 include glass break detectors, recessed door sensors, and garage tilt sensors. If you're looking to get just a little bit more out of your home security system, the sensors and detectors provided by Protection 1 will likely help.

Internal monitoring:

Protection 1 owns and operates five monitoring centers with triple redundancy. In addition, they have a disaster recovery center that's ready to respond if necessary. Some other top home security system providers outsource monitoring to external organizations, but companies that provide internal monitoring are held to a higher standard, as they are responsible for your entire home security experience.

THE BAD

Difficult to relocate with current system:

There are two primary drawbacks to professionally installed home security systems. First, there is typically an installation fee. In the case of Protection 1, this fee is $99. Next, if your circumstances change and you end up moving to a new home, transferring your home security system is not as simple. Compared to DIY systems that can just be packed up and moved to a new location, professionally installed systems are typically left behind. Protection 1 does offer up to $150 toward installation in your new home, but your current system will likely stay in place when you move.

Lack of transparency in pricing:

When it comes to the pricing of home security systems, companies are either very upfront or very uninformative, and Protection 1 falls in the latter group. You must contact them and speak to a representative to retrieve pricing information, which can be a hassle if you're doing some comparison shopping.

Deceiving chat feature:

Some of the top home security companies provide very useful online chat features that are quickly accessible, enabling you to get your questions answered if you can't find the information you need on the site. The chat function featured on the Protection 1 website does not help you get answers

THE DETAILS

Details
Contract Length 3 years
Equipment Manufacturer Honeywell, Ademco
Monthly Monitoring Fee $34.99 - $54.99
Total Installation Cost $99

FEATURES

Title
  • Adjust Temperature You can adjust the temperature of your house remotely.

  • Appliance Control You can remotely turn small appliances on or off using a smartphone or Internet connection.

  • Arm/Disarm You can arm and disarm the security system remotely.

  • Change Access Codes You can change system access codes for different people who may have to enter your home.

  • Electronic Door Locks The company offers electronic door locks that can communicate wirelessly so you are able to lock and unlock your doors from anywhere.

  • Event-Triggered Automation You can set your lights to react to alarm sensors or other events.

  • History Log You can view a logged history of events that have taken place over a specified time period.

  • Home Alerts You can automatically receive alerts from your security system to keep you aware of what is happening in your house when you are not around.

  • Lighting Control You can turn lights on or off using your laptop or smartphone.

  • Scheduled Automation You can set a schedule for lights to be on at specific times of each day.

  • 24/7 Monitoring The company monitors your home 24 hours a day, seven days a week.

  • Fire Department Dispatch The company will notify the local fire department if an environmental hazard is occurring in your home.

  • Internal Monitoring The company provides internal monitoring services instead of outsourcing these services.

  • Medical Dispatch The company will notify a medical team if a medical emergency is occurring in your home.

  • Police Dispatch The company will notify the local police if a break-in or other criminal activity is occurring at your home.

  • Alarm Sounding The security system has an alarm that is triggered inside the house when there is a break-in or other hazardous event.

  • Burglar Alarm The company monitors a burglar alarm signal received from your home and notifies you and the police.

  • Carbon Monoxide Carbon monoxide detectors are available that trigger an alert in your home while also sending a signal to the company monitoring center.

  • Door and Window Sensors Door and window sensors are available that notify the monitoring center when a door or window is opened.

  • Fire and Smoke The company monitors a fire or smoke detector and notifies your local fire department if necessary.

  • Flood Detectors Flood detectors are available to help protect your home against water damage.

  • Garage Door Tilt Sensor Garage door sensors are available that signal when a garage door begins to open.

  • Glass Break Detector Glass break sensors are available that notify the company monitoring center if a window is broken.

  • Motion Detector Motion detectors are available that sense movement and sends a signal to warn the owner.

  • Recessed Door Sensors Recessed door sensors are available. These work like door and window sensors but are hidden from view and installed inside the door frame.

  • Temperature Sensors Temperature sensors are available that monitor and detect significant changes in temperature within your home.

  • Wireless Sensors and Detectors The company offers wireless sensors and detectors.

  • Cellular Monitoring Keypad Keypads that communicate with the monitoring service through cellular technology are available.

  • Key Remote The company provides a key remote or fob for you to control your system and alarms.

  • Medical Devices The company offers additional devices for medical emergencies.

  • Panic Button The company provides a remote panic button, which sends an alert to the company when activated within your home.

  • Touch-Screen Panel The company provides a touch-screen panel for controlling the system.

  • Two-Way Intercom The company offers a two-way voice intercom system to immediately speak to a representative if you encounter an emergency.

  • Wireless Keypad The primary keypad for the system does not require a phone or Ethernet connection.

  • Custom Systems The company provides custom security systems for your home.

  • Homeowners Insurance Certificate The company will provide you with a certificate of installation that can often be submitted to insurance companies and used to obtain a lower homeowner insurance rate.

  • Technician Installation A service technician will install your equipment.

  • Window Decals The company provides window decals that show the home is protected by a security system to warn potential intruders.

  • Yard Sign The company provides yard signs that show the home is protected by a security system to warn potential intruders.

  • Free Activation There is no activation fee to start using the system.

  • Relocation Program The company allows you to move your security system without assistance from a technician if you move to a new home.

  • Self-Installation You can install your own equipment without the help of a service technician.

  • Android App The company has an Android app that you can use to access your security system.

  • iPhone App The company has an iPhone app that you can use to access your security system.

  • Live Video Feed You can watch a live video feed of what is going on inside your home.

  • Real-Time Alerts You can keep tabs on your home by receiving real-time email or text alerts.

  • Smartphone/Tablet You can access your system from a smartphone or tablet.

  • Status Snapshot You can get an updated status snapshot that shows what is happening in your home.

  • Web Access You can access your system online.

  • Fixed Video Cameras The company offers fixed video cameras to record happenings inside and outside of the house.

  • In-Home Surveillance You can view live surveillance footage of what is happening in other rooms on the TVs in your home.

  • Live Feed You can view live feeds of video that is recorded in real time.

  • Outdoor Video Cameras The company offers outdoor video cameras.

  • Pan-and-Tilt Video Cameras The company offers pan-and-tilt video cameras that can be accessed and operated remotely to view more than a fixed area.

  • Record Triggered Event The video camera is triggered to record by an event like an entry, exit, or break-in.

  • Snapshots The company offers a recording device or camera that takes snapshot photos of triggered events, like entries, exits, or break-ins.

  • Store Video Recordings The company offers the ability to record activity within your house and store it so you can watch it later.

  • Blog The company provides a blog with security tips and other relevant information.

  • FAQs The company provides a list of answers to frequently asked questions.

  • User Guide A user guide or training manual is provided by the company.

  • Video Tutorials The company provides video tutorials.

  • Knowledge Base The company provides a knowledge base of detailed help articles.

  • Email/Ticket The company has an email or ticket system dedicated to support.

  • Live Chat You can contact the company through live chat to get support.

  • Phone You can contact the company by phone to get support.

  • Social Media You can contact the company with questions through social media websites.

PRICING

Basic Home Security

Monthly Plan: $34.99
Total Installation: $99
Standard Contract: 3 years

Digital Home Security

Monthly Plan: $39.99
Total Installation: $99
Standard Contract: 3 years

Digital & Energy

Monthly Plan: $39.99
Total Installation: $99
Standard Contract: 3 years

Digital & Video

Monthly Plan: $49.99
Total Installation: $99
Standard Contract: 3 years

Digital & Energy & Video

Monthly Plan: $54.99
Total Installation: $99
Standard Contract: 3 years

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