Best Home Security Systems in Tucson

Best Overall

Frontpoint Our pick for nationwide provider. See if you can get it in your Tucson neighborhood.

To find the best home security systems in Tucson, we first compiled a list of the nine biggest businesses in the area to compare against Frontpoint, our national recommendation. But during said evaluation, we ran into an astonishing plot twist that knocked all but one company out of the race: terrible, terrible communication. (We’re just as surprised about that as you are.) To be clear, only one of the nine local companies made it 100 percent of the way through our testing, which involved scoring each one on competitive pricing, contract length, customer service, and a variety of other factors.

In the end, Frontpoint remained seated as number one thanks to its superior home automation technology and minimal upfront cost. Young Alarm put up a big fight, though, and impressed us with its no-contract policy and cheaper-than-average landline monitoring service.

The Best Home Security Systems in Tucson

Home Security Company

Cellular Monitoring

Contract Length

Frontpoint
$34/Month
36 Months
Young Alarm
$40/Month
No Contract Required

Tucson Home Security Company Reviews

Young Alarm

Young Alarm is our number-one local recommendation for a lot of reasons — primarily because it’s the only business in Tucson that made it all the way through our evaluation. (Crazy, right?) In a nutshell, that means its policies were transparent, prices were competitive, and customer service was commendable. It’s also the only company in the area that offers month-to-month contracts, which is a big plus in our book. That combined with our excellent conversation with its representatives made it a clear frontrunner in the area.

Monitoring for a cellular system (which is what we recommend) starts at $40 per month, while landline service will run you $10 less ($30). Those prices are slightly better than the average we found for the area ($44 per month for cellular and $35 for landline), but Frontpoint still offers the cheapest cellular payment of $34 per month. There is a slight catch, though. Young Alarm requires you to pay for a year’s worth of monitoring upfront — that’s $480 for cellular and $360 for landline. But, if you have to cancel service, you will be refunded for the remainder of the year.

It’s also worth noting that Frontpoint doesn’t offer landline service period. So if you already own a landline system, or live in an area with terrible cellular service, Young Alarm is our recommendation.

When it comes to equipment, Young Alarm will outfit your home with all the standard devices free of charge: a control panel, three door contacts, one motion detector, and a siren. The only exception to this is for a cellular system, which requires a $100 activation fee. So between the monitoring costs and activation fee, you’re looking at a total startup cost of $580 for a cellular system. That’s a whole $480 more than Frontpoint to get started. But remember: If you have to cancel at any point, Frontpoint will charge you for the remainder of your three-year contract, while Young Alarm will reimburse you for the rest of the year.

In sum, if you think you might not be living in your current home for more than two years, Tucson Alarm is going to be your most affordable option.

Another unique advantage Young Alarm has over our other recommendations is that guard response is included, which means someone will check on your home if the alarm goes off while you aren’t there. The first two visits within a calendar year are free, but it’s $25 per visit afterward.

Now, for the bad news. Young Alarm doesn’t offer anything in the way of life protection or home automation — that means no WiFi-connected lighting, remote garage door openers, or smartphone-controlled outlets. Home security is as much about your peace of mind as anything, so that’s a big disadvantage compared to Frontpoint, which offers the most up-to-date home automation technology in the business.

Service Comparison

Frontpoint

Young Alarm

Cellular Monitoring
$34/Month
$40/Month
Landline Monitoring
*Not Offered
$30/Month
Minimum Contract Length
36 Months
No Contract Required
Upfront Equipment Cost for a Cellular System
$100
$580
Offers Life Protection
X
Offers Home Automation
X

Companies That Didn’t Make the Cut

We started our evaluation with the nine most prominent local companies in the area, but as you can see, only one impressed us enough to warrant a recommendation. And as crazy as it sounds, most of them had the same problem: terrible communication. Either we couldn’t get the information we needed for our evaluation (from the website or a phone call), or their prices weren’t competitive enough to even mention. Seriously. Many of these real-life businesses didn’t follow up on a sales lead.

For example, one of the companies answered our calls multiple times, but neither of the representatives we spoke with could answer a single question about contract length or monthly pricing. Instead, we were told that we’d need to chat with “sales.” We asked to do so on a Monday and Thursday, but were told that “our sales guy isn’t available” both times. In desperation we left an email and phone number for a follow-up call, but we never received one. Needless to say, we could never fully endorse a business that can’t keep up with potential customers.

The second-worst company simply refused to give us any information without scheduling an on-site visit first. Again, we spoke with multiple representatives and asked for two basic things: the minimum contract length and monthly payment for a cellular system. We were met with heated frustration and were repeatedly told (seemingly from memorization) “I can’t give you that information. You need to schedule an appointment.” We understand that some systems are custom built, and it’s hard to predict exactly what costs will be. But pressuring customers to relent to a home inspection with zero information otherwise is a bit too much for us.

Below is a full list of the companies that didn’t pass inspection due to poor transparency, or simply because they weren’t competitive enough to pass our evaluation.

FAQ's

Does Tucson’s higher crime rate mean I’m more susceptible to burglar?

The property crime rate in Tucson is well above the national average: The US median is 26, and Tucson is 62. But, as we learned in our review of national home security companies, everyone is a potential victim of burglary, regardless of crime rate, wealth, or possessions — burglary is a crime of opportunity that exists across all income levels and locations. In other words, crime rates shouldn’t scare you into buying a system.

Remember: the most important aspect to home security is your peace of mind. So before you make a purchase, consider whether a security system would actually make you feel safer.

Do I have to register my alarm system in Tucson?

Since 2012, the Tucson City Council has required that all residents must register active alarm systems, which includes a $20 registration fee. You can fill out and submit an online version of the registration form right here, but electronic payment is not available — you will have to write a check to the City of Tucson. (Here’s a list of the locations to which you can mail or drop off your check.)

If you fail to register your system, you will be charged $100 if your alarm is triggered — whether it’s a false alarm or not. If your system is registered, you won’t be charged for your first false alarm. And for each consecutive false alarm within a calendar year, the fee will go up $100. For example, your fifth false alarm will cost you $400.

The decision to enact this ordinance was fully supported by the Arizona Alarm Association, but was met with frustration from several industry players, including Eric Altman, owner of Arizona’s Adult Protective Service. When speaking with SSI, he claimed that the instead of reducing false alarms, the ordinance would cause many residents to drop their alarm service altogether, and consequently take home protection into their own hands, rather than that of a licensed officer.

The Bottom Line

Best Overall

Frontpoint Frontpoint won the top spot in our review of nationwide providers. Check to see if it's available in your Tucson neighborhood.

Frontpoint has the cheapest startup cost at $100 and far superior home automation technology. But if you can’t stomach a 36-month contract, Young Alarm might be the better option. It requires $580 upfront for a cellular system, but you can cancel at any time to receive a refund for the remainder of your down payment (minus $100 for the cellular activation fee). And if you need landline service, well, Young Alarm is your only option — Frontpoint only offers cellular systems.