The 5 Best Indiana Homeowners Insurance Companies

While the likelihood of your home being damaged in Indiana isn’t as high as other states, the tornadoes that hit Kokomo (about 60 miles north of Indianapolis) illustrate the necessity of being prepared with quality homeowners insurance. We are here to help you find a company that will take care of you in the event of a loss; one that doesn’t just offer a cheap premium, but also stellar customer service.

Indiana’s average homeowners insurance premium is $887 – about $200 cheaper than the national average of $1,096. That being said, rates can vary pretty significantly from place to place, and each company’s policies are slightly different. That’s why it’s important for you to compare quotes for yourself, and you can use the tool below to do just that.

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We researched the five largest providers of homeowners insurance in Indiana, and ranked them based on several key factors (We researched the five largest providers of homeowners insurance in Indiana, and ranked them based on several key factors (like we did in our national review). We looked at each company’s claim satisfaction and customer service ratings from J.D. Power and Consumer Reports, then we considered each financial stability, website quality, and the number of discounts and optional coverages.

The second part of our review process involved testing the quote process and customer service for ourselves – we didn’t just rely on secondhand information. When possible, we got an online quote from each company, and then got another quote over the phone. For a frame of reference you can see below what we were quoted for a $250,000, 4 bedroom home in Indianapolis. When all was said and done, Allstate was our favorite while Liberty Mutual and State Farm also stood out as solid options.
http://www.reviews.com/homeowners-insurance/”>like we did in our national review). We looked at each company’s claim satisfaction and customer service ratings from J.D. Power and Consumer Reports, then we considered each financial stability, website quality, and the number of discounts and optional coverages.

The second part of our review process involved testing the quote process and customer service for ourselves – we didn’t just rely on secondhand information. When possible, we got an online quote from each company, and then got another quote over the phone. For a frame of reference you can see below what we were quoted for a $250,000, 4 bedroom home in Indianapolis. When all was said and done, Allstate was our favorite while Liberty Mutual and State Farm also stood out as solid options.

Homeowners Insurance Company

Our Quotes

Allstate
$767
Liberty Mutual
$898
State Farm
$1,345
American Family
$1,486
Indiana Farm Bureau
$1,302

Indiana Homeowners Insurance Reviews

Allstate

The company that offered us the cheapest premium also happened to be our favorite. Allstate stood out in two main categories – its website and customer service were beyond reproach. If you have a question about homeowners insurance, chances are good that Allstate’s website has an easy-to-understand answer on its website. For instance, the company’s Common & Costly Claims tool allows you see what type of damage is causing claims in your zip code. Its home inventory tool has the best functionality and is the easiest way to catalog your belongings.

Allstate also has a superior online quote tool that was accurate and easy to use. We found that our online quote was very similar to the quote we got when we called an agent (unlike State Farm’s $200 variance). When we did call an agent, we were blown away by our experience. The agent was personable, and clearly explained the answers to our questions, even ones that we hadn’t known to ask.

The only problem we could find with Allstate was that it only received a 3-star claims satisfaction rating from J.D. power, instead of Liberty Mutual’s 4-star rating. That being said, all the other research we did, paired with our phenomenal personal experiences, made our decision to name Allstate as the number-one provider of homeowners insurance in Indiana easy.

Liberty Mutual

While Liberty Mutual didn’t really wow us like Allstate did, it did stand out as an all-around solid choice. It shared top honors for claims satisfactions scores with State Farm from J.D. Power and Consumer Reports.

Our personal experience with Liberty Mutual was professional, but overall unremarkable. Our online quote was easy enough to procure, but it was about $200 more expensive than the quote we got over the phone. When we called Liberty Mutual for a quote, we found out that its setup is somewhat unique. Rather than having numerous offices with 5-10 employees throughout the state, Liberty Mutual has corporate offices that act as “hubs.” For instance, there are only two Liberty Mutual offices in the Indianapolis area. The one we called apparently didn’t have agents available to talk, so we were automatically transferred to a call center in Phoenix.

At the end of the day, Liberty Mutual didn’t earn its runner-up status due to being exceptional in any single category, but rather because it ranked in the top three for every factor we considered. If you don’t mind dealing with corporate offices, we highly recommend getting a quote from Liberty Mutual to see if this company is right for you.

State Farm

State Farm owes its status as the largest provider of homeowners insurance in Indiana (and nationally) to its loyal customers; a loyalty that stems primarily from the quality of the company’s local agents.

Unfortunately, State Farm’s website in general, and its online quote tool specifically, wasn’t quite as great as Allstate’s. The tool to estimate the replacement cost of your home wasn’t very accurate and our quote was $212 more expensive than the more accurate quote we got over the phone. However, the local agent we talked to was very friendly and professional, and in 20 minutes we had a final quote waiting in our inbox.

According to an agent from a different company, State Farm recently raised its minimum deductible from the standard $1,000. While we couldn’t verify that fact, we do know that the cheapest deductible we were offered was one percent of our dwelling coverage. If we had to file a claim, $2,500 would come out of our pockets before our homeowners insurance kicked in. While some people might not mind the higher deductible, we weren’t happy that we didn’t have the choice to go with one that was less expensive.

Overall, State Farm is a quality company that does business the right away, as illustrated by its 4-star claims satisfaction rating from J.D. Power. Despite the quality of its website and the higher deductible in Indiana, if you are comparing homeowners insurance policies, we think you should always include a quote from State Farm in your shopping process.

American Family

American Family has the highest overall score from J.D. Power, but it’s claim satisfaction score is lower than State Farm’s and Liberty Mutual’s. It has a quality website that offers plenty of information about its discounts and optional coverages, but it doesn’t feature a true online quote tool. Instead, you are asked to put in a few pieces of basic information, and a local agent emails you back with a quote. Thankfully, the process worked out pretty well for us, and we quickly had a quote and the contact information of a local agent.

When we called up a local agent, we had a good experience and felt that the agent was straightforward and didn’t waste our time. That being said, there wasn’t a whole lot that made American Family stand out. It was good, but not as good as companies like Allstate and Liberty Mutual. Since it’s a financially sound company (it got an “A” from A.M. Best), we can confidently recommend it as a solid choice.

Indiana Farm Bureau

As its name implies, Indiana Farm Bureau is local to the state which means that J.D. Power and Consumer Reports didn’t cover it in their ratings. Since it’s website is pretty basic, we had a difficult time finding out verifiable information about the company. One important factor, its financial stability rating, was available from A.M. Best – it scored an “A”.

When we called the company, we loved the no-nonsense approach our agent took. He wrote down our information and was happy to help us, but openly admitted that, in our situation, the premium he could offer us did seem pretty high. Thankfully, he didn’t write us off and did email us the quote a few minutes later.

While there are some disadvantages when dealing with a smaller, state-local company (such as the volatility of premiums after catastrophes), getting a farm bureau membership does have its perks, like discounts on GM cars and identity theft protection. At the end of the day, it’s hard to recommend Indiana Farm Bureau over some of the national heavyweights like Allstate and State Farm, but it still passed our tests and could be the right choice for you.

How to Create a Home Inventory

Even the most basic home inventory can be a life-saver when disaster strikes. No one plans on having their home burglarized or ripped to shreds by a tornado. Just hoping that it will never happen to you isn’t a great strategy – especially when there are some basics steps you can take to be prepared. One of the most important ways to prepare is to take an inventory of all your belongings.

Most of our top companies have either an app or online tool to make inventorying your home, if not a blast, at least a bearable process. The painfulness (or lack there of) all depends on the quality of the tool. That’s why we decided to take a quick look at each tool and share what we found out: Allstate’s Digital Locker is the easiest and quickest way to create a home inventory.

Note: We did include Google Play scores in our evaluation.

Allstate

Allstate’s home inventory tool, Digital Locker, takes the form of a mobile app available for iPhone and Android users. It’s free and you don’t even need to be an Allstate customer to use it. It’s our clear favorite due to its simplicity and functionality. However, customers had mixed feelings – it’s overall rating from both app stores (iOS and Google Play) was an average of 3.5 stars.

The Digital Locker is unique because it’s the only one that lets you take a picture of multiple items at once, and then tag each item and assign it a value, purchase date, etc…. Another feature we really liked is the ability to link to your agent. Should you have a loss you can quickly contact your agent while quickly accessing your account number. Then you can export your home inventory to your agent by emailing a pdf right from the app.

Overall, the Digital Locker app is the best tool provided by the home insurers we reviewed. We recommend using it – even if you choose another company to insure your home.

Liberty Mutual

Liberty Mutual’s tool also takes the form of a mobile app, called the “Home Gallery.” While it isn’t quite as great as Allstate’s, the Home Gallery app does have a couple of nice features. Like the Digital Locker, it is free to use and you don’t need to be a Liberty Mutual Customer.

You can inventory items in one of two ways: either take a photo and fill in details about the item, or scan the barcode of the item in question. While the barcode scan function can save a bunch of time, it doesn’t work flawlessly – when we tested out the app, it only worked on one of the 5 items we tried.

Another great feature is the ability to backup your inventory to the cloud if you are a registered user. The app tied Allstate’s for the highest customer review score coming in at an average 3.5 stars from both the App Store and Google Play. Overall, it’s a great tool that’s on par with American Family’s.

American Family

The Dream Vault, American Family’s home inventory tool is the third and final app we reviewed. Overall it’s pretty similar to Liberty Mutual’s app, with one exception. It has the option for “voice input” which saves your thumbs a little work. Users weren’t quite as thrilled with the app as they only gave it 3 stars. We have to concur with their opinion as it did crash once in the 15 minutes we were testing it out.

State Farm

State Farm’s tool isn’t quite as sophisticated as Allstate’s or Liberty Mutual’s. In fact, the company doesn’t actually offer a home inventory app. It does, however, have an online tool to use that performs most of the basic functions of an app. Note that you have be a registered customer with State Farm to use the tool.

Like the mobile apps, you can take a picture of an item and then attach all the pertinent information to it. However, you have to manually upload the pictures, rather than simply using your smartphone’s or tablet’s camera to capture an image on the spot.

One great feature that State Farm has that the others don’t is a packing tool. Once you have your home inventory setup, when you go to move you can assign certain contents to individual boxes and print packing labels. While we didn’t test this feature out ourselves, it could be a handy time-saver if you are planning on moving any time soon.

Indiana Farm Bureau

Indiana Farm Bureau’s tool is the most basic of all. In fact you can barely classify it as a tool. Really, it’s just an old fashioned spreadsheet that you can print and use to jot down the quantity, date purchased, and current value of the items in your home. If you are more of a “pen and paper” kind of person, this is the tool for you.

The Bottom Line

Getting the right homeowners insurance for you isn’t as easy just comparing premiums. While price is a factor, how a company treats you in the event of a claim and its overall customer service are equally important considerations. That said, we believe Allstate is your best chance at the best overall coverage. But that doesn’t mean you won’t get the same exact policy cheaper elsewhere. And the only way you’ll know you’re getting the best price for your is to get quotes yourself and compare them.

Find the best homeowners insurance in your area.

Get a quote by entering your ZIP code and start saving today.