Markel American Review
Markel American is one of the few motorcycle insurance providers that specialize in motorcycle and other powersports insurance. Markel motorcycle insurance offers amazing discounts for safe drivers, but claims management resources are slightly behind other major competitors.
Company specializes in motorcycle insurance
Unlike most insurance companies that insure homes, cars, and all sorts of other vehicles, Markel American specializes in powersports insurance, including motorcycle, boat, ATV, and snowmobile policies. When you are shopping for the best motorcycle insurance, a company that really knows their stuff when it comes to protecting you and your bike, like Markel American, can make the whole process much easier. Their easy-to-use quote tool can help you choose just the right amount of coverage, and having knowledgeable staff standing by to answer your questions can really add to your peace of mind.
Excellent policy coverage
In addition to the liability insurance required by law, Markel American motorcycle insurance also offers uninsured/underinsured motorist coverage to ensure that you are protected if you are injured or your property is damaged due to an uninsured motorist. Should you happen to end up in the hospital due to a motorcycle accident, Markel American helps out with your medical bills, and even pays for injuries sustained by your passengers. Trip Interruption Coverage is another nice option to have, especially if you take your motorcycle on long road trips. Through this coverage option, if your bike breaks down while you are far away from home, Markel American motorcycle insurance reimburses you for food, lodging, and travel expenses.
Access to great discounts
One of the most appealing things about Markel American’s motorcycle insurance policies is the wide selection of discounts available, which can help you save up to 35%. Markel American reduces your deductible by 25% each year, which means that safe drivers who go four or more years without an accident will be rewarded by not having to pay a deductible. Discounts are also available for installing security devices, insuring multiple motorcycles, and taking safety courses. Markel American motorcycle insurance also has an Accident Forgiveness program, so you don’t have to worry about your rates increasing just because of an accident.
Claims representatives aren't available 24/7
If you happen to get into an accident after 5 p.m., you have to wait until the next day to speak to a Markel American representative about filing a claim. Their claims center is only available from 8:00 a.m. to 5:00 p.m. CST, unlike most motorcycle insurance companies which have 24-hour claims centers. This could be problematic if you are looking to get the claims process started immediately. However, you can always go online and file a claim, no matter the time of day, so you can still get the ball rolling, even if you can’t speak to anyone right away.
Must contact a representative to change policy details
Through your online account on Markel American’s website, you can view your billing information and pay your bills, but you can’t change any policy details without first speaking to a representative over the phone. While it would be nice to see Markel American allow users to add a driver or replace a motorcycle on their plan from an online account, this is probably going to be more of a minor inconvenience than a serious problem for most policyholders.
No mobile app
Markel American is one of the few motorcycle insurance companies that doesn’t have a mobile app for their customers to use to view policy details, contact an agent, or file a claim. Not everyone may be interested in mobile tools, but there’s no denying that they can be convenient to have, especially for those times when you can’t get to a computer to find the information you need.
- A.M. Best FSR Rating: A
- A.M. Best ICR Rating: a+
- Moody's Rating: A2
- Standard & Poor's Rating: A