Strong overall design:

Unlike some competitor products, TurboTax gives you the impression that the product is specifically designed for completing your taxes online in the most efficient manner. Interfaces are clean and intuitive, and processes have a very logical flow. This strong design enables those who are unfamiliar with online taxes to be comfortable and confident throughout the preparation and filing processes. This characteristic makes TurboTax a great choice for someone who is new to filing taxes online.

Comprehensive learning resources:

When it comes to learning resources, TurboTax is leading the industry. If you're interested in getting more comfortable with the tax filing process, or if you simply prefer to find your own answers, TurboTax helps facilitate both by providing a thorough knowledge base, forum, glossary, and video tutorials. Featured at the bottom of most pages is a link to the TurboTax Community and a short list of previously asked questions. The TurboTax Community is made up of thousands of questions and answers. You can search the community for previously asked questions, or ask a question of your own.

New TaxCaster app for iOS7:

TaxCaster is a free tax calculator that enables you to get a quick estimate of your 2013 tax refund before you prepare and file your taxes. Similar to TurboTax software, the app asks about your income, marital status, and other tax-related questions. Once it has a basic idea of your tax profile, it provides an estimate of what you can expect from your tax refund. The app is optimized for iOS7 and has a simple interface that works well on your iPhone or iPad.

Autonomy throughout the system:

TurboTax provides a high level of autonomy throughout the tax filing process. For example, based upon your answers to early setup questions, TurboTax automatically identifies sections that might impact your tax situation and presents them in a section titled "Other Tax Situations." Instead of forcing you to work through these sections in a specific order, you can choose what to work on, and do it in the order you want. The section that identifies deductions and credits operates in a similar manner.

Audit risk identification:

TurboTax provides an audit risk meter that provides a visual warning to sections of your taxes that have the potential to trigger an audit. When possible, TurboTax will then provide guidance to correct these errors, helping you avoid an unnecessary audit.

Superior deduction discovery:

TurboTax provides resources to help discover a variety of deductions associated with your home, family, running a small business, owning rental properties, education, charitable donations, and more. TurboTax allows you to explore these options on your own, or you can utilize EasyGuides that will help walk you through each relevant deduction.

Professional phone assistance:

In addition to having representatives trained to answer general questions, TurboTax support includes licensed enrolled agents, certified public accountants, and tax attorneys that are contracted by Intuit to offer professional assistance. Having the ability to access professional support by telephone is an excellent resource.

Military edition:

TurboTax provides a military edition of the software that is catered specifically to the needs of those in the armed services. Pricing discounts are available, and items like basic pay, combat pay, uniform deductions, and other military-specific needs are all addressed.


Downgraded Deluxe plan:

Recently, TurboTax changed their product offerings, removing several features from their Deluxe desktop version. This includes the ability to file schedules C, D, and E, which is problematic if you're self-employed, have a large number of investments, or have rental properties. If you require assistance with any of these, you need to upgrade to either TurboTax's Premier or Home & Business version. This has sparked outrage from customers who were unaware of this change until they were partway through filing their taxes with the Deluxe desktop version. If you are one of those customers, you should check out H&R Block. They are currently offering free downloads of their Deluxe software to anyone who provides proof of purchase of TurboTax's Basic or Deluxe versions.

No retail locations:

A few competing online tax software products are developed by companies that also maintain retail locations. In the event that you run into complex issues and are struggling to get your questions answered online, knowing that you can walk into a retail location and get additional assistance is a nice convenience. You may have to pay for this in-store assistance, but in order to get certain problems solved, face-to-face support can be the most efficient. TurboTax is not in the retail business and does not have stores that provide a service of this nature.

Pricing is comparatively high:

TurboTax is the most feature-rich and highly functional online tax software in the industry, and as the old adage goes, you get what you pay for. Whether you are filing with the Federal Free, Basic, Deluxe, Premier, or Home & Business Edition, chances are you will be paying more with TurboTax than you will with the competitor's comparable edition. However, when you consider how much money a superior product like TurboTax can potentially save you, the relatively higher prices might not seem like such a big deal.


Editions Free Federal Edition, Deluxe, Premier, Home & Business
Federal Price $0 - $104.99
State Price $29.99 - $39.99


  • Accuracy Guarantee The software company guarantees your taxes are accurate.

    *TurboTax is so confident that your return will be done right, they guarantee it. Accurate calculations guaranteed. If you pay an IRS or state penalty or interest because of a TurboTax calculations error, they will pay you the penalty and interest.

  • Audit Risk Identification The software indicates your audit risk and recommends solutions to minimize the risk.

  • Double-Check Returns The software automatically double-checks your tax return to ensure it is accurate.

  • Maximum Refund Guarantee The software guarantees you will get the maximum refund possible.

    *Claims must be submitted within 60 days of your TurboTax filing date and no later than 12/15/15. Optional add-on services excluded. Cannot be combined with TurboTax Satisfaction (Easy) Guarantee.

  • Prior Year Comparison The software automatically compares the current tax return with the previous year's return and highlights any differences.

  • Real-Time Balance Meter The software provides a real-time meter displaying the balance of your refund or the amount you owe.

  • Tax Calculator The software has a tool that allows you to estimate your tax refund or the amount you will owe.

  • Business Owner Deductions The software identifies deductions specifically for business owners (Schedule C).

  • Charity Donations The software allows you to deduce charity donations.

  • Depreciation Summary The software allows you to enter depreciated items and provides you with summary figures (form 4562).

  • Itemized Deductions The software allows you to itemize your deductions.

  • Rental Property Deductions The software allows you to deduce rental property deductions (Schedule E).

  • Standard Deductions The software supports the standard deduction method.

  • Vehicle Deduction Methods The software allows you to deduct actual expenses or standard mileage rates for your vehicle.

  • Check Your tax refund can be disbursed via check.

  • Direct Deposit Refund Your tax refund can be deposited directly into your bank account.

  • Multiple Account Deposit Your tax refund can be deposited directly into multiple accounts.

  • Pre-Paid Card Your tax refund can be disbursed via a pre-paid card.

  • Savings Bonds Your tax refund can be used to purchase savings bonds from the U.S. government.

  • Asset Depreciation The software compares asset depreciation methods and indicates which option will be most favorable.

  • Charity Donation Tool A tool exists to help you identify, value, and process charity donations.

  • Deduction Discovery The software searches available deductions to ensure you get the maximum refund possible.

  • Industry-Specific Tax Deductions The software provides a walk-through of industry-specific deductions.

  • Information Transfer You can pull information from previous tax forms directly into current year forms.

  • Interview Guidance The software asks you questions and uses your answers to automatically complete the appropriate forms.

  • Life Events Advisor The software has functionality that helps you identify major life events and understand how these events impact your taxes.

  • Prior Year Returns You can access your return from a previous year.

  • Reminders You can flag or bookmark any areas of uncertainty and return to them at a later time.

  • Rental Property Tool A tool exists to help you identify and process deductions associated with rental properties.

  • Step-by-Step Guidance The software provides interfaces that guide you step-by-step through the tax preparation and submission processes.

  • Amended Tax Returns You can access, prepare, and/or print paper copies of amended tax returns.

  • Costs Deducted From Return Any fees associated with preparing and filing your taxes can be deducted from your tax refund.

  • E-File Extensions You can e-file an IRS tax extension.

  • E-File Federal Returns You can e-file your federal tax return.

  • E-File State Returns You can e-file your state tax return.

  • Free Federal Edition You can e-file your federal tax return for free.

  • IRS Confirmation You receive confirmation that the IRS has received your e-filed tax forms.

  • Prior Year Filing You can access, prepare, and/or print paper copies of prior year filings.

  • Head of House The software supports filing under head of house status.

  • Married Filing Jointly The software supports joint filing for married users.

  • Married Filing Separately The software supports separate filing for married users.

  • Qualifying Widow(er) The software supports filing under qualifying widow(er) status.

  • Single The software supports filing under single status.

  • Alternative Preparer Import You can import forms prepared by other companies or software solutions.

  • Automatic Import You can automatically import your tax forms from partner organizations.

  • Import 1098 Forms You can import 1098 forms.

  • Import 1099 Forms You can import 1099 forms.

  • Import Prior Year Returns You can import your prior year tax return.

  • Import W-2 Forms You can import W-2 tax forms.

  • FAQ The company provides a list of answers to frequently asked questions.

  • Forum The company provides an interactive forum where users can post questions and answers.

  • Glossary The company provides a glossary of tax terms.

  • Knowledge Base The company provides a knowledge base of detailed help articles.

  • Video Tutorials The company provides video tutorials.

  • Audit Support The company will provide audit support if you get audited in the future.

  • Email/Tickets The company has an email or ticket system dedicated to support.

  • Live Chat The company offers live chat support.

  • Phone You can contact the company by phone to get support.

  • Social Media You can contact the company with questions through social media websites.

  • Retail Locations You can get in-person support at local retail locations.

  • Video Conference You can prepare your taxes with a tax professional through a live video conference.

  • Android Application You can download a native Android application of the software.

  • Apple Application You can download a native Apple application of the software for use on your iPhone or iPad.


Federal Free Edition

Federal Fee: $0
State Fee: $29.99


Federal Fee: $54.99
State Fee: $39.99


Federal Fee: $79.99
State Fee: $39.99

Home & Business

Federal Fee: $104.99
State Fee: $39.99

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