Strong overall design:
Unlike some competitor products, TurboTax gives you the impression that the product is specifically designed for completing your taxes online in the most efficient manner. Interfaces are clean and intuitive, and processes have a very logical flow. This strong design enables those who are unfamiliar with online taxes to be comfortable and confident throughout the preparation and filing processes. This characteristic makes TurboTax a great choice for someone who is new to filing taxes online.
Comprehensive learning resources:
When it comes to learning resources, TurboTax is leading the industry. If you're interested in getting more comfortable with the tax filing process, or if you simply prefer to find your own answers, TurboTax helps facilitate both by providing a thorough knowledge base, forum, glossary, and video tutorials. Featured at the bottom of most pages is a link to the TurboTax Community and a short list of previously asked questions. The TurboTax Community is made up of thousands of questions and answers. You can search the community for previously asked questions, or ask a question of your own.
New TaxCaster app for iOS7:
TaxCaster is a free tax calculator that enables you to get a quick estimate of your 2013 tax refund before you prepare and file your taxes. Similar to TurboTax software, the app asks about your income, marital status, and other tax-related questions. Once it has a basic idea of your tax profile, it provides an estimate of what you can expect from your tax refund. The app is optimized for iOS7 and has a simple interface that works well on your iPhone or iPad.
Autonomy throughout the system:
TurboTax provides a high level of autonomy throughout the tax filing process. For example, based upon your answers to early setup questions, TurboTax automatically identifies sections that might impact your tax situation and presents them in a section titled "Other Tax Situations." Instead of forcing you to work through these sections in a specific order, you can choose what to work on, and do it in the order you want. The section that identifies deductions and credits operates in a similar manner.
Audit risk identification:
TurboTax provides an audit risk meter that provides a visual warning to sections of your taxes that have the potential to trigger an audit. When possible, TurboTax will then provide guidance to correct these errors, helping you avoid an unnecessary audit.
Superior deduction discovery:
TurboTax provides resources to help discover a variety of deductions associated with your home, family, running a small business, owning rental properties, education, charitable donations, and more. TurboTax allows you to explore these options on your own, or you can utilize EasyGuides that will help walk you through each relevant deduction.
Professional phone assistance:
In addition to having representatives trained to answer general questions, TurboTax support includes licensed enrolled agents, certified public accountants, and tax attorneys that are contracted by Intuit to offer professional assistance. Having the ability to access professional support by telephone is an excellent resource.
TurboTax provides a military edition of the software that is catered specifically to the needs of those in the armed services. Pricing discounts are available, and items like basic pay, combat pay, uniform deductions, and other military-specific needs are all addressed.