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TurboTax Review

TurboTax is the industry-leading online tax software. With a clean and logical design, comprehensive deduction discovery tools, and thorough learning resources, TurboTax is a great selection for both simple and complex tax scenarios. Get Started

Andrew Poulos

Andrew Poulos

Online Tax Software Expert

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Updated: June 10, 2014

The Good

Strong overall design:

Unlike some competitor products, TurboTax gives you the impression that the product is specifically designed for completing your taxes online in the most efficient manner. Interfaces are clean and intuitive, and processes have a very logical flow. This strong design enables those who are unfamiliar with online taxes to be comfortable and confident throughout the preparation and filing processes. This characteristic makes TurboTax a great choice for someone who is new to filing taxes online.

Comprehensive learning resources:

When it comes to learning resources, TurboTax is leading the industry. If you're interested in getting more comfortable with the tax filing process, or if you simply prefer to find your own answers, TurboTax helps facilitate both by providing a thorough knowledge base, forum, glossary, and video tutorials. Featured at the bottom of most pages is a link to the TurboTax Community and a short list of previously asked questions. The TurboTax Community is made up of thousands of questions and answers. You can search the community for previously asked questions, or ask a question of your own.

New TaxCaster app for iOS7:

TaxCaster is a free tax calculator that enables you to get a quick estimate of your 2013 tax refund before you prepare and file your taxes. Similar to TurboTax software, the app asks about your income, marital status, and other tax-related questions. Once it has a basic idea of your tax profile, it provides an estimate of what you can expect from your tax refund. The app is optimized for iOS7 and has a simple interface that works well on your iPhone or iPad.

Autonomy throughout the system:

TurboTax provides a high level of autonomy throughout the tax filing process. For example, based upon your answers to early setup questions, TurboTax automatically identifies sections that might impact your tax situation and presents them in a section titled "Other Tax Situations." Instead of forcing you to work through these sections in a specific order, you can choose what to work on, and do it in the order you want. The section that identifies deductions and credits operates in a similar manner.

Audit risk identification:

TurboTax provides an audit risk meter that provides a visual warning to sections of your taxes that have the potential to trigger an audit. When possible, TurboTax will then provide guidance to correct these errors, helping you avoid an unnecessary audit.

Superior deduction discovery:

TurboTax provides resources to help discover a variety of deductions associated with your home, family, running a small business, owning rental properties, education, charitable donations, and more. TurboTax allows you to explore these options on your own, or you can utilize EasyGuides that will help walk you through each relevant deduction.

Professional phone assistance:

In addition to having representatives trained to answer general questions, TurboTax support includes licensed enrolled agents, certified public accountants, and tax attorneys that are contracted by Intuit to offer professional assistance. Having the ability to access professional support by telephone is an excellent resource.

Military edition:

TurboTax provides a military edition of the software that is catered specifically to the needs of those in the armed services. Pricing discounts are available, and items like basic pay, combat pay, uniform deductions, and other military-specific needs are all addressed.

The Bad

No retail locations:

A few competing online tax software products are developed by companies that also maintain retail locations. In the event that you run into complex issues and are struggling to get your questions answered online, knowing that you can walk into a retail location and get additional assistance is a nice convenience. You may have to pay for this in-store assistance, but in order to get certain problems solved, face-to-face support can be the most efficient. TurboTax is not in the retail business and does not have stores that provide a service of this nature.

Pricing is comparatively high:

TurboTax is the most feature-rich and highly functional online tax software in the industry, and as the old adage goes, you get what you pay for. Whether you are filing with the Federal Free, Basic, Deluxe, Premier, or Home & Business Edition, chances are you will be paying more with TurboTax than you will with the competitor's comparable edition. However, when you consider how much money a superior product like TurboTax can potentially save you, the relatively higher prices might not seem like such a big deal.

The Details

Details
Editions Free Federal Edition, Deluxe, Premier, Home & Business
Federal Price $0 - $74.99
State Price $27.99 - $36.99

Features

Accuracy Tools

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  • Accuracy Guarantee - The software company guarantees your taxes are accurate.
  • Audit Risk Identification - The software indicates your audit risk and recommends solutions to minimize the risk.
  • Double-Check Returns - The software automatically double-checks your tax return to ensure it is accurate.
  • Maximum Refund Guarantee - The software guarantees you will get the maximum refund possible.
  • Prior Year Comparison - The software automatically compares the current tax return with the previous year's return and highlights any differences.
  • Real-Time Balance Meter - The software provides a real-time meter displaying the balance of your refund or the amount you owe.
  • Tax Calculator - The software has a tool that allows you to estimate your tax refund or the amount you will owe.

Deductions

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Disbursement

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Facilitation

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Filing Options

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Filing Status

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Data Importing

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Learning Materials

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Support

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Mobile

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Pricing

Federal Free Edition

Federal Fee: $0
State Fee: $27.99

Deluxe

Federal Fee: $29.99
State Fee: $36.99

Premier

Federal Fee: $49.99
State Fee: $36.99

Home & Business

Federal Fee: $74.95
State Fee: $36.99

Turbo Tax Disclaimers

Affiliate Disclaimer: Approved TurboTax Affiliate site. TurboTax and TurboTax Online, among others are registered trademarks and/or service marks of Intuit, Inc. in the United States and other countries. Other parties' trademarks or service marks are the property of the respective owners. Guarantee Disclaimer: Maximum Refund Guarantee – or Your Money Back* If you get a larger refund or smaller tax due from another tax preparation method, we'll refund the applicable TurboTax federal and/or state purchase price paid. Claims must be submitted within 60 days of your TurboTax filing date and no later than 6/15/14. Optional add-on services excluded. Cannot be combined with TurboTax Satisfaction (Easy) Guarantee. Accurate calculations Disclaimer: 100% accurate calculations guaranteed *We're so confident your return will be done right, we guarantee it. Accurate calculations guaranteed. If you pay an IRS or state penalty or interest because of a TurboTax calculations error, we'll pay you the penalty and interest.

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