THE GOOD

Fast download rate:

With HughesNet's Power MAX plan, you can get a 15 Mbps download speed, which is significantly faster than what many other satellite Internet providers offer. Speed like this should make it easy to surf the web, watch videos, download files, and more without having to deal with slow load times. HughesNet's other satellite Internet plans offer 10 Mbps download rates, which should still be sufficient for most people.

Express Repair:

For an extra fee, you can sign up for HughesNet's Express Repair service, which provides technical support for any issues you may have with your satellite Internet. Phone support is available 24/7, but if the problem can't be solved that way, HughesNet sends a technician to you to fix the problem. You can choose from either the Basic or Premium service. With the Basic service, the onsite response time could be as early as the second business day, and the Premium service provides next business day repairs. HughesNet also gives you one month of Express Repair absolutely free, and if you decide you aren't interested in the service, you may cancel at any time.

Special plans available for businesses:

HughesNet offers special satellite Internet plans designed specifically for businesses. They come with the company's fastest download speeds and a much higher data limit than found in their regular Internet packages. Businesses also get access to HughesNet's quality customer support and even their Express Repair service, something which is extremely valuable should the Internet happen to go down.

THE BAD

Slower upload rates:

Though HughesNet offers some very fast download speeds, their upload speeds don't quite compare to those of other satellite Internet providers. Their most expensive plan, the Power MAX plan, only comes with a 2 Mbps upload rate. Many satellite Internet providers offer 3 Mbps at least. This should only seriously affect those who frequently upload photos, videos, or other content to the Internet.

No bundled TV or phone services:

Several other satellite Internet providers offer discounts on their plans if customers bundle their Internet service with satellite TV or home phone packages, but HughesNet does not offer any additional services beyond satellite Internet. For those who are strictly looking for an Internet service and aren't interested in other products, this shouldn't be an issue. However, if you are interested in satellite TV as well as Internet, it may be a good idea to choose a company that offers you discounts for bundling these services.

THE DETAILS

Provider Details
Monthly Price $39.99 - $129.99
Service Area Nationwide
States Available 50
Additional Fees
Early Termination Fee $200 - $800
Equipment Lease Fee $9.99/month
Installation Fee None
One-Time Setup Fee None
Other Fees None

FEATURES

Title
  • Buy More Data You can purchase more data from the Internet service provider if you exceed your monthly data limit.

  • High Speed Plus The Internet service offers download speeds between 11 and 25 Mbps.

  • Moderate Data The Internet service offers 10 to 20 GB of data per month.

  • Standard High Speed The Internet service offers download speeds up to 10 Mbps.

  • Extensive Data The Internet service offers more than 20 GB of data per month.

  • No Bandwidth Throttling The internet service provider will not throttle your bandwidth, regardless of usage.

  • Unlimited Data The Internet service allows unlimited data usage.

  • Make Payment You can make a payment online.

  • Manage Email Accounts You can manage email accounts online.

  • Monitor Data Usage You can monitor your monthly data usage online.

  • Update Contact Information You can update your contact information online.

  • Update Payment Method You can update your payment method online.

  • View Bill You can view your bill online.

  • No Activation Fees The Internet service provider doesn't charge any activation fees.

  • No Price Increases The Internet service provider does not automatically increase prices at certain time periods.

  • Money-Back Guarantee The Internet service provider offers some form of money back guarantee within an allotted time period.

  • No Contract You can get Internet service without signing any contract.

  • No Early Termination Fees The Internet service provider does not charge a termination fee if you cancel your contract early.

  • No Long-Term Contract You can get Internet service without signing a contract that is longer than one year.

  • Short-Term Contract You can get Internet service without signing a contract that is longer than six months.

  • Internet Modem The Internet service provider offers an Internet modem, usually to rent.

  • Mounting and Cable Hardware The Internet provider will bring all necessary mounting and cable hardware.

  • Free Internet Modem The Internet service provider offers a free Internet modem.

  • Installation Warranty The Internet service provider offers free assistance with anything that needs to be fixed within a certain time period after installation.

  • Professional Installation The Internet service provider offers professional installation.

  • Schedule Online You can schedule a professional installation appointment online.

  • Self Installation You can install the equipment needed to get Internet service on your own.

  • 24-Hour Support You can receive customer service or support 24 hours a day through a dedicated support line.

  • Email/Ticket The Internet service provider has an email or ticket system dedicated to support.

  • Live Chat The Internet service provider offers live chat support.

  • Phone You can contact the Internet service provider by phone to get support.

  • Social Media You can contact the Internet service provider with questions through social media websites.

  • Tech Support The Internet service provider offers technical support.

  • Free Email Accounts The Internet service comes with free email accounts.

  • Free Usage Windows The satellite Internet provider offers a window where you can download and upload for free, even if you have already used your data allowance for the month.

  • Bundled Phone Service You can add phone service to your Internet package.

  • Bundled TV Service You can add television to your Internet package.

  • FAQ The Internet provider has a list of answers to frequently asked questions.

  • Forum The Internet provider has an interactive forum where users can post questions and answers.

  • Knowledge Base The Internet provider has a knowledge base of detailed help articles.

  • User Guide A user guide or training manual is offered by the Internet provider.

  • Authorized Dealers You can sign up for Internet service in person through an authorized dealer at a retail location.

  • Find a Dealer The Internet service provider's website has a feature that helps you find a dealer closest to you.

  • Online You can sign up for Internet service online.

  • Phone You can sign up for Internet service by phone.

  • Plan Selector The Internet service provider's website provides a plan selector tool to help you pick the right plan for your needs.

  • No Credit Check You can get Internet service without going through a credit check.

PRICING

Connect

Price: $39.99/month
Download Rate: 5Mbps
Upload Rate: 1Mbps
Data Allowance (Anytime): 5GB
Data Allowance (Bonus): 10GB

Power

Price: $49.99/month
Download Rate: 10Mbps
Upload Rate: 1Mbps
Data Allowance (Anytime): 10GB
Data Allowance (Bonus): 10GB

Power PRO

Price: $69.99/month
Download Rate: 10Mbps
Upload Rate: 2Mbps
Data Allowance (Anytime): 15GB
Data Allowance (Bonus): 15GB

Power MAX

Price: $119.99/month
Download Rate: 15Mbps
Upload Rate: 2Mbps
Data Allowance (Anytime): 20GB
Data Allowance (Bonus): 20GB

* Package details and pricing may vary according to location.

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