Nicholson Baker
The Charms of Wikipedia: 2008
"When people did help they were given a flattering name. They weren't called “Wikipedia's little helpers,” they were called “editors.” It was like a giant community leaf-raking project in which everyone was called a groundske..."

Christine L. Borgman
Scholarship in the Digital Age: 2007
"As we debate the complex technical issues associated with information, such as managing trust, identity, location, and intellectual property, we must remember that these are social issues first and technical issues second."

David Rice
Geekonomics: The Real Cost of Insecure Software: 2008
"In short, DNA does not give organisms a choice; you get the DNA you inherit. ... Software, on the other hand, is all about choice. You get what you tolerate."

Kevin Kelly
Why Do We Still Have Big Questions?: 2007
"The paradox of science is that every answer breeds at least two new questions. More answers mean even more questions, expanding not only what we know but also what we don”t know. Every new tool for looking farther or deeper or smaller allows us to sp..."

Donald A. Norman
Emotional Design: Why We Love (or Hate) Everyday Things: 2004
"Just as emotions are critical to human behavior, they are equally critical for intelligent machines, especially autonomous machines of the future that will help people in their daily activities. Robots, to be successful, will have to have emotions."