CSA Travel Protection Review

CSA Travel Protection does not offer the variety that other companies do in terms of available policies, but the two travel insurance plans they do provide come with solid coverage for all types of travel-related needs.

Get Quotes

The Good

Purchase policy in minutes

Fill out some basic information about yourself and the trip you’re planning to take and you’ll have a quote from CSA Travel Protection in a matter of seconds. From there, you can compare the coverage options of the two different plans as well as add-on additional protection. You can email your quote or save it to your CSA Travel Protection online account to view later. If you’re ready to purchase, just enter your personal and payment information and click Buy Policy. The whole process is pretty straightforward and can be completed entirely online so you can get back to planning your trip.

Streamlined claims process

You can find all the claims forms on the CSA Travel Protection website under the Claims tab. In the event that you have to file a claim, you just choose the form that you need, print it out, fill in all the correct information, and submit it along with the necessary documentation. You then submit your claim and let CSA Travel Protection take care of the rest. If you have questions at any point during the process, you can contact the company and a claims representative will assist you.

Rental car coverage included

If you decide to go with the Custom Luxe policy from CSA Travel Protection, you don’t have to worry about buying extra coverage for your rental car because this comes automatically included. Most travel insurance providers offer this service but charge an extra fee for it. With CSA Travel Protection, you get $50,000 of rental car coverage at no additional cost. This could end up saving you a significant amount of money in the long run. Many other companies charge customers by the day for this type of protection and, if you’re taking a long trip, it could add up fast.

No out-of-pocket medical expenses

CSA Travel Protection provides up to $1,000 worth of emergency medical coverage without requiring you to file a claim. In order to take advantage of this, you must visit a healthcare provider within CSA’s provider network, but they do help you locate and contact one of these providers so you can get treatment. Coverage like this isn’t something you find with every travel insurance provider, which makes it all the more valuable.

ID theft resolution services

In the unlikely event your identity is stolen during your trip, CSA Travel Protection will assist you in notifying the credit bureaus of your situation and advise you on how to reclaim your identity. This service is included in both the Custom and Custom Luxe plans and is available to you for up to 180 days after your trip departure. In all likelihood, you probably won’t need this service, but it’s nice to see CSA Travel Protection offering it to their customers to give them some extra peace of mind.

The Bad

Only two policies available

CSA Travel Protection has two plans that offer solid coverage for all sorts of travel-related emergencies, plus medical and dental treatment. If you’re looking for just a standard travel insurance policy, one of these should work nicely. However, if you’d like more options or want to find a plan that’s more tailored to your needs, choosing a company like Travelex Insurance Services is a better way to go, as they offer seven different plans designed to suit a variety of travelers.

Lacking detailed learning materials

Although there is a small FAQ section on their website, CSA Travel Protection is lacking a more detailed knowledge base or blog to help their customers understand how travel insurance works. If you’ve never purchased travel insurance before, these online resources can introduce you to the basic components of a travel insurance policy and help you understand what you should focus on while searching for the right provider. This information is readily available on the Internet, though, so its omission shouldn’t pose a significant problem.

The Details


  • Maximum Age Insured: 100
  • Maximum Trip Cost: $40,000
  • Minimum Travel Delay Time: 6 hours
  • Travel Delay Compensation: Up to $150/day
  • Underwriter: Generali U.S. Branch, Stonebridge Casualty Insurance Company

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