Jetsetter Review

Jetsetter is the ideal travel site for those looking to score high-quality luxury accommodations at a discounted rate. However, travelers who prioritize low cost likely won't find what they're looking for.

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The Good

Can't-miss deals on luxury travel

Jetsetter is a one-of-a-kind travel site designed for great deals on five-star hotels and resorts around the world. Formerly an invitation-only travel community, TripAdvisor’s 2013 acquisition of the company made Jetsetter’s steep discounts on these luxury accommodations accessible to everyone. On Jetsetter, hotels must meet a rigorous criteria in order to earn a place on the website and the majority of the accommodations listed have been visited and verified by one of Jetsetter’s correspondents. These experts test everything from the comfort of the bed to the drinks served at the hotel bar, so you can be sure that everything is up to scratch before you book.

Get the inside scoop before you arrive

Finding the right hotel is easy thanks to Jetsetter’s powerful search tools and the detailed reviews from their correspondents. Start by entering your destination, travel dates, and number of guests. From there, you can filter results by price range, amenities, and property type. Explore your options by clicking into each hotel for photos of the property and a more detailed account of what the hotel offers. Jetsetter correspondents fill you in on all the specifics you need to know by offering a firsthand glimpse of their experiences, an element of travel that can’t possibly be gleaned from a few photographs and a list of amenities. They also provide valuable information on how to get to the hotel and what there is to see and do in the area. Once you’ve found your dream resort or hotel, choose what type of room you want, book it, and start packing for your vacation.

Customizable vacation packages

Jetsetter Journeys are pre-planned travel itineraries that include luxury accommodations, tours, and activities, which you can customize to suit your needs. Journeys are broken down into several categories to make it easier to find what you’re looking for. Family, Romance, Cultural, and Adventure Journeys are just a few of your options. You can also browse through the whole list of available Journeys. Most Journeys cover hotels, tours, meals, and ground transportation. These deals are only available on Jetsetter, so they’re worth a closer look if you’re interested in trying something different on your next vacation.

Easy to get the answers you need

When you contact Jetsetter by email or through their website, you receive a prompt reply to your question, usually within an hour or two. Phone support is always available to individuals who want more immediate assistance. In addition, Jetsetter has a detailed FAQ on their website. One of the nicest things about Jetsetter’s customer support is that you can get answers to questions you have about specific hotels. Just go to the Ask the Editor tab on the hotel’s page, type in your question, and you’ll receive a prompt reply from someone who has visited the hotel firsthand.

Earn money by referring friends

When a friend you’ve invited to Jetsetter books their first trip, you earn a $25 credit to apply toward your next vacation. Invite another friend and that’s another $25. There’s no limit on how many friends you can invite, which means there’s no limit on the amount of money you can earn this way. One thing to be aware of, though, is that these credits expire one year from the day they’re awarded.

One-on-one help to plan your trip

Jetsetter has travel experts standing by to help you plan and book the perfect vacation. You’re paired up with an expert who’s familiar with your desired destination and they spend up to three hours with you getting to understand what you want out of your vacation. Then, you just have to sit back and let them do your work for you. They’ll come up with a customized travel plan for you including hotels, cruises, and tour packages. Experts also give you insider advice on the best places to eat and things to see in your area. They won’t book restaurants, events, or flights for you, but they give you recommendations on where to find great deals. Once you’ve got your ideal itinerary, Jetsetter helps you book it at the lowest possible rates. This travel-planning service costs extra, but if you’re not interested in planning a vacation on your own, it’s worth looking into.

The Bad

Not for the budget-conscious

Jetsetter makes no guarantees that the prices listed on their website are the most affordable rates for that particular location. If this concerns you, it may be wise to do a little research on some other travel sites to see if you can get a better deal elsewhere. However, as Jetsetter’s main focus is luxury hotels, even their best deals might be a little too expensive for some travelers. If luxury lodging isn’t your top priority, check out some other sites like Hotwire or Hotels.com. These companies offer a wider selection of hotels to choose from, including some much more affordable options.

No cancellation policy

Jetsetter doesn’t allow you to modify or cancel a hotel reservation once you’ve booked it. You must pay for your room in advance and, if you change your mind, you’re out all that money. The one exception to this rule is if some type of emergency situation arises. In this scenario, contact Jetsetter and they’ll work with you to possibly come up with some sort of solution. The no-cancellation policy won’t pose much of a problem in general, though, as long as you know exactly what you want.

The Details

Travel Site Type

  • Travel Deals: Hotel
  • Travel Site Type: Hotel Booking Site

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