THE GOOD

Record up to four shows at once:

Most cable companies provide DVRs that are only capable of recording two shows at once. For many households, this will be plenty. But for viewers that have a lot of favorite shows, having a DVR that is capable of recording more can be a huge benefit. U-verse® allows customers to choose from a number of DVR options, with the higher-end U-verse® DVR being able to simultaneously record up to four shows at once. With plenty of hard drive space, you'll be able to record 233 hours of standard definition television, and up to 85 hours of high definition. If you're serious about staying up to date with your favorite shows, the U-verse® DVR can definitely help.

Huge channel selection:

AT&T U-verse® offers customers a number of different TV packages to choose from. These packages offer a variety of local, sports, kids and family, lifestyle, and entertainment channels. U-verse® also has a solid offering of premium channels and movie channels, as well as access to pay-per-view events. With up to 440 channels available (180+ in HD), everyone in the family is certain to find channels they enjoy. All channels won't be available in every region, so be sure to check with U-verse® representatives for specific offerings in your area.

Fiber optic network brings clear picture and fast internet speeds:

AT&T U-verse® is one of very few cable TV providers that utilizes a fiber optic network. Understanding the technical specifications of fiber optics may not be high on your priority list, but the important thing to take away is that this technology has the ability to deliver a less distorted signal, and consequently, you can expect a high-quality picture. If you're looking to bundle TV and Internet, you'll also appreciate the Internet speeds that accompany fiber optic networks. If you're lucky enough to live in an area where fiber optic networks are available, AT&T U-verse® is definitely worth looking into.

Competitive basic package pricing:

Not everyone is interested in getting every possible channel and the highest quality DVR. One benefit of U-verse® is the relatively cheap entry-level package starting at $14.95 per month for 12 months when you bundle with Internet. If you're looking for cable only, you can get a respectable package for $29 per month for six months. Although the high end U-verse® packages can get pricey, these entry-level options are competitive. If you're looking for a low cost, entry-level TV plan, AT&T U-verse® may be a good choice, but be sure to check with AT&T U-verse® for local pricing.

THE BAD

Limited availability:

One of the major drawbacks to AT&T U-verse® is the limited availability. Even though U-verse® is currently available in just over 20 states, relative to standard cable and satellite, access to fiber optic networks is limited. There are multiple companies out there making a push for fiber optic networks, so availability will most likely increase over the next several years. In the meantime, if you're determined to get TV services through AT&T and U-verse® isn't an option, you can take advantage of their partnership with DirecTV.

Prices increase after six months:

The majority of cable companies offer an introductory price for a limited time that is lower than the standard monthly rate. With AT&T U-verse®, the introductory pricing rate typically expires after six months. Even though this practice is fairly common in the industry, some TV providers this introductory rate will extend for nine months, or even a full year. This isn't going to be a make-or-break item for most people, but getting a few extra months at a lower rate is always appreciated.

THE DETAILS

Provider Specs
3D Channels None
Available Channels Up to 440
HD Channels 180+
Monthly Price $19 - $121
Number of Packages 6
Service Area Select States Nationwide
States Available 21
Type Fiber Optics
Receiver Specs
Channels Simultaneously Recorded 4
Hours of HD Recording Up to 82
Hours of SD Recording Up to 233
Receiver Options 3
Recording Capabilities (hours) Up to 233
Storage Capacity 160GB - 320GB

FEATURES

Title
  • Educational The company offers educational channels like the History Channel, National Geographic, Discovery Channel, Animal Planet, and others.

  • Entertainment The company offers entertainment channels like MTV, VH1, CMT, BET, E! Entertainment, Comedy Central, and others.

  • International Programming The company offers foreign-language programming.

  • Kids and Family The company offers channels for kids and family like the Disney Channel, Cartoon Network, Nickelodeon, and others.

  • League Passes The company offers access to league passes like NBA League Pass, NHL Center Ice, MLS Direct Kick, MLB Strike Zone, and others.

  • Lifestyle The company offers lifestyle channels like BIO, Bravo, The Food Network, HGTV, OWN, and others.

  • Local The company offers local channels like ABC, NBC, CBS, PBS, FOX, and others.

  • Movie The company offers movie channels like Encore, The Movie Channel, EPIX, and others.

  • Music The company offers channels that play music.

  • News The company offers news channels like CNN, Fox News, MSNBC, The Weather Channel, C-SPAN, and others.

  • Premium The company offers premium channels like HBO, Showtime, Cinemax, and Starz.

  • Spanish Programming The company offers programming available in Spanish.

  • Specialty Sports The company offers specialty sports channels like the NFL Network, NBA TV, MLB Network, NHL Network, and others.

  • Standard Sports The company offers standard sports channels like the ESPN family of networks, the Golf Channel, regional sports, FUEL TV, Fox Sports, and others.

  • NFL Sunday Ticket The company offers the NFL Sunday Ticket.

  • Cable Programs You can view popular cable programs through On Demand.

  • HD Programs The On Demand service includes HD programs.

  • Movies You can view free movies through On Demand.

  • Pay-Per-View Adult Entertainment Adult entertainment is available through pay-per-view.

  • Pay-Per-View Movies You can view newly released movies for a fee through pay-per-view or On Demand.

  • Pay-Per-View Special Events Pay-per-view special events are available through On Demand.

  • Pay-Per-View Sports Pay-per-view sporting events are available through On Demand.

  • Premium Programs The On Demand service includes series from premium channels that you are subscribed to.

  • Spanish Programs The On Demand service includes Spanish programs.

  • Multi-Room Viewing You can view recorded programs on more than one TV in your home.

  • Parental Controls The receiver allows parents to block material deemed inappropriate.

  • Picture-In-Picture You can watch multiple channels at the same time on your TV.

  • Purchase Controls You can set controls to limit program purchases.

  • Sync to Devices You can sync your recorded programs to your laptop, tablet, or mobile phone and view the programs without being connected to the Internet.

  • View Recorded Programs You can view recorded programs.

  • DVR The company offers access to a DVR.

  • HD The company offers an HD receiver.

  • HD DVR The company offers access to an HD DVR.

  • Standard The company offers a standard receiver.

  • TiVo The company offers access to TiVo.

  • Advanced Receiver The company offers access to an advanced receiver.

  • Record 200 Hours of SD The receiver allows you to record 200 hours or more of SD programming.

  • Record 70 Hours of HD The receiver allows you to record 70 hours or more of HD programming.

  • Record Entire Series The receiver allows you to record an entire series.

  • Record Live TV The receiver allows you to record live TV.

  • Record More Than Two Programs The receiver allows you to simultaneously record more than two programs.

  • Record New Episodes Only The receiver allows you to record only the new episodes of a given series.

  • Simultaneous Program Recording The receiver allows you to simultaneously record multiple programs.

  • Extended Recording You can set the receiver to record past the stop time for sports, award shows, and other programs that may run long.

  • Multi-TV Recording You can record programs on multiple TVs throughout the house.

  • 3D-Compatible The company utilizes technology that is compatible with 3D TVs.

  • HDTV-Compatible The company utilizes technology that is compatible with HDTVs.

  • SDTV-Compatible The company utilizes technology that is compatible with SDTVs.

  • Automatic Payments You can set up your account to automatically make a payment.

  • Manage Subscriptions You can manage your channel subscriptions online.

  • Online Account You can create an online account to view and manage your TV account.

  • Online Payments You can pay your bill online.

  • Pay by Mail You can pay your bill by mail.

  • Payment Preferences You can change your payment preferences through your online account.

  • Phone Payments You can pay your bill by phone.

  • Retail Location Payment You can make a payment at a local retail location.

  • View Transactions You can view a history of transactions on your account online.

  • Customer Service The company has a Viewpoints.com customer review score of 3 out of 5 or higher for customer service.

  • Email/Ticket The company has an email or ticket system dedicated to support.

  • Live Chat You can contact the company for support through live chat.

  • Phone You can contact the company by phone to get support.

  • Social Media You can contact the company with questions through social media websites.

  • High Customer Service Score The company has an average customer service score of 4 out of 5 from reputable customer review websites.

  • High Reliability Score The company has a reliability score of 4 out of 5 from reputable consumer review sites.

  • Installation Window The company has an installation window of 4 hours or less.

  • Professional Installation The company offers a professional installation option.

  • Schedule Online You can schedule an installation time online.

  • Self Installation The company offers a self installation option.

  • Fast Forward Recorded TV The receiver allows you to fast forward recorded TV.

  • iPad/Tablet Remote Your iPad/Tablet interfaces with the receiver and can be used as a remote.

  • Pause Live TV The receiver allows you to pause live TV.

  • Program Management You can schedule, update, or delete recorded programs.

  • Rewind Live TV The receiver allows you to rewind live TV.

  • Advanced Search You can use the guide to conduct an advanced search.

  • Channel Listing You can access a channel listing that details program scheduling.

  • Menu A menu exists to help you navigate the system.

  • Sports Scores The guide provides quick access to sports scores.

  • Authorized Dealers You can sign up for an account in person through an authorized dealer at a retail location.

  • No Lengthy Contract Requirements The company offers contract options of one year or less.

  • Online You can sign up for an account online.

  • Phone You can sign up for an account by phone.

  • No Credit Check Required The company does not require a credit check in order to obtain an account.

  • No Price Increases Monthly rates do not automatically increase at certain intervals (i.e. at the six-month or one-year mark).

  • International Packages The company offers international packages with foreign language channels from around the world.

  • Spanish Cable Packages The company offers Spanish cable packages.

  • Satellite Radio The company offers access to satellite radio.

  • Internet You can bundle TV and Internet services.

  • Phone You can bundle just TV and telephone services.

  • Triple Services You can bundle TV, phone, and Internet services.

  • FAQ The company has a list of answers to frequently asked questions.

  • Forum The company has an interactive forum where users can post questions and answers.

  • Knowledge Base The company has a knowledge base of detailed help articles.

  • User Guide The company has a user guide or training manual.

  • Video Tutorials The company has video tutorials.

  • Android App A native Android App is available.

  • iPhone App A native iPhone App is available.

  • Manage DVR You can schedule, record, or delete programs on your DVR with your mobile phone.

  • On Demand You can access On Demand on your mobile device.

  • Set Parental Controls You can set parental controls with your mobile phone.

  • Stream Live TV You can stream live TV to your laptop, tablet, or smartphone.

  • Bill Pay You can pay your bill through the mobile app.

  • Favorable App Store Reviews The company has a combined 3.5 stars or greater for their iPhone and Android apps.

  • Watch Recorded Programs You can use your mobile device to watch programs recorded on your DVR.

PRICING

U-family TV

Total Channels: Over 140
Introductory Rate: $29/month
Length of Introductory Rate: 6 months
Standard Rate: $62/month

U200 TV

Total Channels: Over 300
Introductory Rate: $44/month
Length of Introductory Rate: 6 months
Standard Rate: $77/month

U200 Latino

Total Channels: Over 350
Introductory Rate: $54/month
Length of Introductory Rate: 6 months
Standard Rate: $87/month

U300 TV

Total Channels: Over 390
Introductory Rate: $59/month
Length of Introductory Rate: 6 months
Standard Rate: $92/month

U450 TV

Total Channels: Over 470
Introductory Rate: $91/month
Length of Introductory Rate: 6 months
Standard Rate: $124/month

* Package detail and pricing may vary according to location.

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