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Suddenlink Review

Suddenlink caters to medium-sized markets, offering cable TV at monthly rates with no contract. The absence of a mobile app is glaring, but no credit checks should make Suddenlink enticing if you don't have the best credit. Learn More

Updated: May 21, 2014

The Good

Watch anywhere with Suddenlink2GO:

Suddenlink2GO is an online counterpart to On Demand that allows you to view video anywhere you might go using a laptop or personal computer. The feature is not currently available for phone or tablet devices, but it certainly can be useful when travelling out of town or while at a friends house. The amount of programming you have access to will mirror how many channels you are subscribed to with your normal TV package, and it all comes at no extra cost. You will have access to all current programming, not just select, old, archived shows like some other providers. If you subscribe to premium movie channels, you will also have access to those entire movie catalogs.

No contracts and no credit checks:

Long, binding contracts can be a turnoff for some when looking at TV plans, but with Suddenlink there is no contract of any length required in order to sign up. There are other TV providers who offer a no-term agreement option, but a credit check or large deposit is required instead. At Suddenlink there are no credit checks and you can enjoy the freedom of not being bound to any service contract. If avoiding lengthy contract agreements is appealing to you, Suddenlink will be a great choice.

Option for TiVo Premiere:

If you are searching for a TV provider that offers the TiVo Premiere device as part of a subscription but want a no-contract obligation with month to month flexibility, then Suddenlink cable may be a good fit. The TiVo Premiere from Suddenlink is available with the highest plan and gives you many advanced recording and viewing features, plus tons of storage capacity. TiVo Premiere will have its own monthly fee, but you will avoid having to pay any TiVo service fees. If the standard HD box offered by Suddenlink is not enough for you, then the TiVo Premiere will likely meet all of your TV entertainment needs.

Spanish package is available:

Even though Suddenlink is a smaller cable TV provider, they do offer a Spanish language package called Mi Conexion. Also, the Suddenlink website describes its Spanish package offering and entire service line in Spanish which is rare on other TV provider websites. Unfortunately, at Suddenlink there is no other foreign-language programming or channels available besides Spanish. Spanish programming isn't a must-have feature for all homes, but for households where Spanish is frequently spoken, packages like these can greatly improve the TV viewing experience.

The Bad

Smaller channel lineup:

Suddenlink offers cable TV plans with up to 200 channels, including 95 HD channels, but no 3D channels are provided. This number of channels may be perfectly adequate for some, but these numbers pale in comparison to the channel offerings available with many other TV providers. There are especially few sports channels and sports package options available through Suddenlink. However, there are over 10,000 movies, shows, and events available through On Demand and pay-per-view options.

Few and pricey plans:

There are only two cable TV plans offered with Suddenlink, and they both are on the pricier side, with current prices running about $63 to $73 per month. Both plans offer about 200 channels each. The two plans differ in the equipment provided, with the more expensive plan including a TiVo device. Also, consider that Suddenlink's rates are monthly and without contact, which makes the higher prices slightly more justifiable. Pricing is also nearly impossible to find on Suddenlink's website, so you will have to call or live chat with a representative to get an idea of pricing in your area.

No mobile app:

There is no mobile app for iPhone, Android, or for any other tablet device currently available directly from Suddenlink. Every other major TV provider, both national and regional, offers a mobile app with some features, from the fairly basic features like bill pay to more advanced viewing capabilities like streaming live TV. Suddenlink is a smaller TV provider so it is understandable that they have not developed an app yet, but if your plan includes a TiVo device, the TiVo app will give you access to some high-quality mobile features.

The Details

Provider Specs
3D Channels None
Available Channels Up to 200
HD Channels 95
Monthly Price $63.25 - $73.25
Number of Packages 2
Service Area Southwest, West, Southeast, Midwest
States Available 19
Type Cable
Receiver Specs
Channels Simultaneously Recorded 4
Hours of HD Recording 75
Hours of SD Recording 650
Receiver Options 9
Recording Capabilities (hours) Up to 650
Storage Capacity 500GB

Features

Channels

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  • Educational - The company offers educational channels like the History Channel, National Geographic, Discovery Channel, Animal Planet, and others.
  • Entertainment - The company offers entertainment channels like MTV, VH1, CMT, BET, E! Entertainment, Comedy Central, and others.
  • Kids and Family - The company offers channels for kids and family like the Disney Channel, Cartoon Network, Nickelodeon, and others.
  • Lifestyle - The company offers lifestyle channels like BIO, Bravo, The Food Network, HGTV, OWN, and others.
  • Local - The company offers local channels like ABC, NBC, CBS, PBS, FOX, and others.
  • Movie - The companys offers movie channels like Encore, The Movie Channel, EPIX, and others.
  • Music - The company offers channels that play music.
  • News - The company offers news channels like CNN, Fox News, MSNBC, The Weather Channel, C-SPAN, and others.
  • Premium - The company offers premium channels like HBO, Showtime, Cinemax, and Starz.
  • Spanish Programming - The company offers programming available in Spanish.
  • Specialty Sports - The company offers specialty sports channels like the NFL Network, NBA TV, MLB Network, NHL Network, and others.
  • Standard Sports - The company offers standard sports channels like the ESPN family of networks, the Golf Channel, regional sports, FUEL TV, Fox Sports, and others.
  • International Programming - The company offers foreign-language programming.
  • League Passes - The company offers access to league passes like NBA League Pass, NHL Center Ice, MLS Direct Kick, MLB Strike Zone, and others.
  • NFL Sunday Ticket - The company offers the NFL Sunday Ticket.

On Demand

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Program Viewing

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Receiver Type

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Recording

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Television Compatibility

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Account Management

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Customer Service and Support

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Installation

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Program Controls

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Receiver Display

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Signing Up

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Additional Services

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Bundled Services

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Learning Materials

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Mobile

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Pricing

SL200 with Standard/HD Box

Total Channels: 200
Introductory Rate: N/A
Length of Introductory Rate: N/A
Standard Rate: $63.25/month

SL200 with DVR/TiVo

Total Channels: Up to 200
Introductory Rate: N/A
Length of Introductory Rate: N/A
Standard Rate: $73.25/month

* Package details and pricing may vary according to location.

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