ITP Review

ITP's wide variety of contract-free VoIP plans cater to all types of individuals and businesses. Their monthly rates are about average for the industry, but a number of free extras makes their service an excellent value for the money.

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The Good

Contract-free plans for all types of users

Individuals who rarely make phone calls should have no trouble getting by on ITP’s Basic plan, which includes 500 minutes of local and long-distance calling per month. If you find that’s not enough, upgrade to the Premium Unlimited plan so you can call anyone in the U.S., Canada, or Puerto Rico as much as you want. Got friends or family in other areas of the world? The Global plan is perfect. It includes unlimited local and long-distance calling, in addition to unlimited calls to 70 countries around the world. None of these plans require a contract, so you can cancel at any time. If you decide one phone line isn’t enough, upgrade your service to a two-line plan and receive a discount on the second line.

Free month of service with no strings attached

All of ITP’s VoIP plans include one free month of service, which should give you time to test out the phone service and see if it’s right for you. Depending on which plan you choose, that could amount to almost $50 in savings. If, at the end of the month, you decide ITP isn’t the company for you, you can simply cancel their service and you won’t be charged a thing thanks to their 30-day money-back guarantee. You don’t even have to sign a contract to take advantage of this free month of service. To get started, just pick a plan and sign up on ITP’s website.

Advanced mobile tools for on-the-go calling

Using their mobile apps for Android and iPhones, you’re able to manage your ITP account and make calls from just about anywhere. Pay your bill with just a few clicks and adjust account settings right from the “Manage My Account” menu. Set up call forwarding so any calls to your house are automatically routed to your cell phone. Any phone calls you receive to your mobile phone won’t count against your cell phone minutes. You get 500 minutes to use for making calls over 3G, 4G, or Wi-Fi and there’s no limit on where you can call. International calls are billed at a per-minute rate, however, which varies depending on the country. If you’re not connected to Wi-Fi, you can also make calls using your cell phone service, though there are per-minute rates for this as well.

Solutions for businesses of all sizes

ITP’s Home Office Unlimited plan is perfect for freelancers or small-business owners who want a basic business phone service. The plan comes with two phone lines, an auto attendant for directing calls, and unlimited calling to the U.S., Canada, and Puerto Rico. Larger organizations may want to look into getting a custom VoIP solution through ITP. Mix and match metered, unlimited, and global extensions to create a hosted PBX system that works for you and your business. Plans come with all the same features as the Home Office Unlimited plan, as well as extras like a softphone and e-faxing capability. As with the residential plans, ITP’s business plans don’t require you to sign an annual contract, and there are no cancellation fees should you decide the service isn’t for you.

Video conferencing for businesses

Organizations with one of ITP’s hosted PBX plans are able to set up video conferences with remote employees and clients. This is advantageous if you need to have an important discussion but can’t arrange a face-to-face meeting. It’s also helpful if you have to reference documents or a file on the computer. Video calling capability is actually relatively uncommon among VoIP providers, but it’s a valuable tool that adds a personal touch to the conversation than simply talking over the phone.

The Bad

Second lines are expensive

Getting a second phone line through ITP is going to cost you between $9 and $24 per month, which is somewhat expensive considering some companies give this away for free. If your household makes a lot of phone calls and you think you’d benefit from having a second line, check out a company like VOIP.com, who offer free second lines with all of their VoIP plans. For most people who are just interested in a single home phone line, however, ITP is still a very affordable VoIP solution.

The Details

Details

  • Early Termination Fee: None
  • Money-Back Guarantee: 30 days
  • Monthly Price: $9.99 - $49.99
  • Setup Fee: Varies by plan
  • Shipping and Handling Fees: Varies by location

Pricing - Residential Plans

Basic Residential

  • Monthly Rate: $9.99
  • Contracts Offered: Month-to-Month
  • Local/Long Distance Minutes Included: 500
  • International Minutes Included: None

Basic Residential (2 lines)

  • Monthly Rate: $18.99
  • Contracts Offered: Month-to-Month
  • Local/Long Distance Minutes Included: 1,000
  • International Minutes Included: None

Premium Unlimited

  • Monthly Rate: $19.99
  • Contracts Offered: Month-to-Month
  • Local/Long Distance Minutes Included: Unlimited
  • International Minutes Included: None

Premium Unlimited (2 lines)

  • Monthly Rate: $38.99
  • Contracts Offered: Month-to-Month
  • Local/Long Distance Minutes Included: Unlimited
  • International Minutes Included: None

Global Unlimited

  • Monthly Rate: $24.99
  • Contracts Offered: Month-to-Month
  • Local/Long Distance Minutes Included: Unlimited
  • International Minutes Included: Unlimited

Global Unlimited (2 lines)

  • Monthly Rate: $48.99
  • Contracts Offered: Month-to-Month
  • Local/Long Distance Minutes Included: Unlimited
  • International Minutes Included: Unlimited

Pricing - Business Plans

Home Office Unlimited

  • Monthly Rate: $49.99
  • Contracts Offered: Month-to-Month
  • Local/Long Distance Minutes Included: Unlimited
  • International Minutes Included: None

Business Plans

  • Monthly Rate: $19.99+
  • Contracts Offered: Month-to-Month
  • Local/Long Distance Minutes Included: Contact Company
  • International Minutes Included: Contact Company