Skype Review

Skype, one of the best-known names in VoIP service, offers some of the most affordable rates in the industry and an advanced softphone with video calling capability. If you want home phone service, though, you must purchase a brand-new phone from them.

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The Good

Powerful softphone with advanced tools

Skype is best known for their video calling capability, which enables anyone with a webcam to see and speak to another Skype user. This isn’t a service found with most VoIP providers, and it’s included free of charge when you sign up for your Skype account. If you don’t have a webcam or prefer not to use one, make a voice call instead. Skype also gives you the added capability of sending instant messages to other Skype members or text messages to any mobile phone number. Sending texts requires Skype credit, but the instant messaging is free. All of these additional features make the Skype softphone one of the most powerful tools in the industry for fast and easy communication.

No fees beyond the cost of phone calls

All you need to worry about paying for is your Skype credit or subscription because there are no activation, early termination, or shipping fees.This makes Skype one of the most affordable VoIP service providers in the industry, so if cost is your top priority in choosing a home phone service provider, you should do some further research into Skype’s pay-as-you-go minutes and monthly subscriptions.

Affordable rates to international destinations

Skype’s international calling rates are among the most affordable in the industry, with some calls costing as little as one cent per minute. They offer subscriptions to over 170 countries and regions around the world, and you’re able to choose from several different plan options depending on how many minutes you think you’ll use each month. Unlike most VoIP providers, who make you purchase an international plan that includes many different countries, Skype lets you save money by only buying a subscription to the destination you need. If you need to call a specific region, such as Latin America, there are plans for that, too. If that’s still not enough for you, their Unlimited World plan includes unlimited calls to 63 countries for less than $15 per month.

Only pay for the minutes you use

Infrequent callers may want to use Skype credit rather than investing in a monthly subscription. Buy $10 or $25 at a time and use it to make calls to mobiles and landlines anywhere in the U.S. or in over 170 countries around the world. The minutes never expire either. If you’d like, set up your account to automatically refill to the amount you choose once the balance drops below $2. If you rarely make calls, this method of payment could save you a considerable amount of money on your phone bill, so it’s definitely something to be appreciated.

Connect from any device

With Skype’s mobile apps for Apple and Android devices, you can call and message your contacts while you’re on the go using your Skype credit. If you have a computer nearby, the softphone is another option for communication when you’re away from home. For those using Skype as a replacement for their traditional phone service, you can purchase a compatible home phone from their website. Certain TVs are also equipped to connect with your VoIP account, as are several popular video gaming systems. Voice and video calls and instant messaging are available on all devices, so no matter how you want to talk, you’ll always be able to do so.

The Bad

Must purchase a new number

Skype doesn’t allow users to port their current home phone numbers, so you have to purchase a new number from their existing pool for $5 a month. Any calls to your new number are automatically routed to your Skype account. You also can’t choose a toll-free number, which may be something some businesses want. If this is an issue for you, consider another company, like 8×8, who does offer toll-free numbers.

Can't use your own home phone

If you’re not content using a softphone as your primary telephone, you can’t use a home phone you already have. This is uncommon among VoIP providers, most of whom give you an adapter that connects to your home phone and Internet service. Skype requires you to purchase a new home phone if you want to obtain the adapter, and some of their phones are relatively expensive. This won’t be a concern for everyone, as the mobile apps and softphone should be enough in most cases, but be prepared to pay quite a bit extra if you’d like a traditional home phone.

The Details


  • Early Termination Fee: None
  • Money-Back Guarantee: N/A
  • Monthly Price: Varies by country
  • Setup Fee: None
  • Shipping and Handling Fees: None

Pricing - Residential Plans

Pay As You Go

  • Monthly Rate: Varies by country
  • Contracts Offered: Pay As You Go
  • Local/Long Distance Minutes Included: None
  • International Minutes Included: None

Unlimited U.S. and Canada

  • Monthly Rate: $2.99
  • Contracts Offered: Month-to-Month
  • Local/Long Distance Minutes Included: Unlimited
  • International Minutes Included: None

Unlimited North America

  • Monthly Rate: $7.99
  • Contracts Offered: Month-to-Month
  • Local/Long Distance Minutes Included: Unlimited
  • International Minutes Included: Unlimited to certain Mexico cities

Unlimited World

  • Monthly Rate: $13.99
  • Contracts Offered: Month-to-Month
  • Local/Long Distance Minutes Included: Unlimited
  • International Minutes Included: Unlimited

Pricing - Business Plans

Skype Credit in Bulk

  • Monthly Rate: Contact Company
  • Contracts Offered: Contact Company
  • Local/Long Distance Minutes Included: Contact Company
  • International Minutes Included: Contact Company