Fuze Review

Fuze is an excellent choice for companies looking for powerful web conferencing software at a price that won't break the bank. Small businesses, in particular, should check out Fuze and its top-notch, feature-rich free plan.

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The Good

Free for meetings with fewer than 25 participants

Fuze’s free plan, which offers almost all the same features as the paid plans, lets you host an unlimited number of meetings with up to 25 participants. You can share files, computer screens, and individual applications with only a few clicks, and any documents you store are automatically saved to your account so participants can download them later. If you’re looking for a web conferencing solution for your small business, you really can’t do much better than Fuze because it’s a full-featured video conferencing software and it won’t cost you a thing. Most other companies limit the capabilities of their free plan to encourage users to upgrade to a paid plan but, with Fuze, you’re getting essentially the same product either way. The only difference is the size of the meetings you’re able to host and the lack of recording capability.

Excellent choice for tight budgets

If the free plan is not enough, an upgrade to one of their paid plans will cost just a few dollars per month. Their Pro plan costs less than $15 per month and, with it, you’re able to host unlimited meetings and webinars of up to 125 people with 12 HD video feeds and cloud storage space for important files. This is very affordable compared to the rest of the industry and you can reduce that price even further by committing to a one-year term and paying upfront. Doing so earns you over $70 in savings. Discounts of this size are rare among web conferencing providers, so if a low price is your top priority, move Fuze up your list.

Store shared files for easy access

Fuze’s content library enables you to save and share the files discussed during your meetings for participants to download later. Log in to your online account and select the meeting you’re referring to, then choose the relevant files and click Share. If you’d like, set an expiration date on the file sharing. You’re also able to add a password on the files. Meeting recordings are also stored in the content library if you’d like to view them again later or share them with coworkers who weren’t able to attend the meeting. All plans come with 1GB of cloud storage space included with your purchase, and you’re able to buy more if you need to.

Share 12 video feeds at once

During your meetings, you’re able to display 12 HD video feeds at once so you can see and hear your participants. If you have more than 12 participants in the meeting, you have the option to switch out video feeds as necessary. The majority of web conferencing software limits you to about four webcams, which may be fine for most meetings, but there are definitely advantages to having the option to add more. If you’re working with clients or a team that works all around the country, being able to see as well as speak to them gives the conversation a more personal touch. And, of course, participants have the option to turn off their webcam feed if they decide they’d rather not share it with the rest of the group.

The Bad

Must send reminder and follow-up emails manually

Fuze doesn’t remind participants of upcoming meetings, so if you’re concerned they won’t remember, you’ll have to do this yourself. The same goes for follow-up emails after the meeting. There is no way to set these up within the web conferencing software, so it has to be done independently from your email client. Not everyone is going to have a need for reminder or follow-up emails, but if you do, you might want to consider some other options.

No custom URLs

Fuze’s meeting URLs consist of a random string of numbers assigned to your meeting room, and there’s no way to change this. If you’re using the service to collaborate with coworkers on a project, the inability to customize your URL might not make much of a difference. However, if you’re dealing with clients, being able to brand your meeting space with a custom URL is a nice touch. The good news is Fuze is working on adding this feature, so hopefully this won’t be an issue for much longer.

Cannot give control to another user

Though you can share your computer screen through Fuze, there’s no way to let another participant take control of your desktop. For times when you’re just giving a presentation, there’s usually no need to give another person access to your computer, but the ability to share control of your screen is helpful when collaborating with others on an important project. The needs of your organization will dictate if this tool is important or not, but it’s not likely to be a make-or-break feature for most companies.

The Details

Details

  • Contract Length: Month-to-Month, Annual
  • Free Trial: N/A
  • Max Number of Participants: 250
  • Monthly Price: $0 - $20+
  • Simultaneous Video Feeds: 12
  • Storage Space: 1GB

Pricing

Free Plan

  • Monthly Rate: $0
  • Max Number of Participants: 25
  • Simultaneous Video Feeds: 12
  • Storage Space: 1GB

Pro Plan

  • Monthly Rate: $8 - $14
  • Max Number of Participants: 125
  • Simultaneous Video Feeds: 12
  • Storage Space: 1GB

Enterprise Plan

  • Monthly Rate: $20+
  • Max Number of Participants: Contact Company
  • Simultaneous Video Feeds: 12
  • Storage Space: 1GB

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