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Bluehost Review

Between Bluehost's strong security features and quality customer support, you can be confident that your website is in capable hands. A demo account helps you feel confident navigating the control panel, but the lack of an uptime guarantee may make you feel uneasy. Visit Site

Yan Huang

Yan Huang

Web Hosting Expert

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Updated: December 10, 2014

The Good

Excellent customer support:

Bluehost offers 24/7 support on a variety of channels, including email and social media sites like Twitter, Facebook, and Google+. Phone and live chat support are also available with an average hold time of less than 30 seconds. All of these options make it easy to get your questions answered and your problems fixed in a timely fashion, which is crucial especially if your website happens to inexplicably shut down or has some other serious problem.

Demo account that enables testing of control panel:

Testing out the cPanel control panel helps you get a good feel for how the administrative controls are set up so you understand how everything works. You can even play around with the layout, which is as simple as dragging the different categories into the arrangement that you like best. The control panel is one of the most important parts of a web hosting plan because it's where you manage your entire website, so the fact that Bluehost allows you to test this in advance is an especially nice bonus.

Strong security features:

Bluehost makes it easy to keep the information on your site safe using several different tools, including password protection for the administrative area of your website. A secure FTP is a fast and easy way to transfer and upload files to your website, and daily server backups can do a lot to prevent the accidental loss of data. Bluehost also offers both shared and dedicated SSL certificates, which help to encrypt the information on your site and are especially important for anyone thinking about selling products online. With all of these features in place, you can rest easy knowing that your data is being well taken care of.

Free applications for your website:

Anyone interested in selling products or services online is going to love the free ecommerce and shopping cart applications that come with Bluehost's web hosting plans. These apps are exactly what you need to get started selling your items as quickly as possible, while also keeping customer information secure. In addition to these applications, Bluehost also offers other popular apps like WordPress, poll and survey software, and CMS software. Resources like these make customizing your website easy, and the fact that all these apps are free makes it even better.

User-friendly web design tools:

Unless you plan on hiring someone to design your website for you, it's a good idea to consider the available web design tools when selecting a web hosting package. Bluehost offers a free drag-and-drop site builder to its customers that also comes with customizable templates. This is a fast and effective way of getting a professional-looking website. They also offer tools to help you design a mobile-friendly website, which is a huge plus considering how many people are using mobile devices to connect to the Internet today. These tools may not be necessary for some with the technical expertise to design a website on their own, but for others who are just looking for a clean and simple layout, these web design resources could be the perfect solution.

Truly unlimited hosting:

Whether you're just looking to host a single, small website or several larger ones, Bluehost makes a great choice. With Bluehost, you get unlimited disk storage and domain hosting. You can also have as many add-on or parked domains as you like in addition to unlimited subdomains. There aren't any known issues with Bluehost handling too many resources at one time, so you can rest assured that your website performance will remain steady.

The Bad

No uptime guarantee:

Bluehost is one of very few web hosting companies that does not provide an uptime guarantee to their customers which is disappointing because, if your website goes down due to a malfunction on their part, you are not compensated in any way. This has an especially big impact on those who sell products online because unexpected server downtime could really impact sales. While some may not be too concerned about this, it would still be nice to see Bluehost guarantee their uptime since it would give their web hosting customers a lot of peace of mind.

Missing a catchall email:

Though Bluehost has some great email capabilities, they are missing a catchall email, which is a very useful option for receiving emails sent to an address at your domain that doesn't exist. Without a catchall email, you don't receive these emails at all. Some may not feel that this is a necessary feature, in which case its omission shouldn't be a problem at all. But, for those who are interested in a catchall email option, there are plenty of other web hosting services that offer this feature.

The Details

Costs and Fees
Domain Migration Fee $14.99/year
Domain Name Fee $14.99/year
Setup Fee None
Shared Hosting Annual Fee $47.40 - $179.40
Shared Hosting Monthly Fee $3.95 - $14.95
Email Storage 500MB - Unlimited
Number of Email Addresses Unlimited
Web Hosting
Bandwidth Unlimited
Disk Space Unlimited
Money Back Guarantee Anytime
Number of Domains Unlimited
Number of MySQL Databases Unlimited



Read Less
  • Account Settings - You can change your account settings.
  • cPanel - Your account comes equipped with cPanel.
  • DNS Management - You can manage your domain name settings in the control panel.
  • Manage Domains - You can manage the domains in your account.
  • Manage Email Accounts - You can manage your email accounts.
  • Software Downloads - You can download software while logged into your account.
  • Website Stats - You can view your website statistics.


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Monthly Fee: $3.95
Annual Fee: $47.40


Monthly Fee: $6.95
Annual Fee: $83.40

Business Pro

Monthly Fee: $14.95
Annual Fee: $179.40

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