Verizon Wireless Review
- January 22, 2018 - We’ve updated this review to reflect pricing and speed changes to Verizon’s 4G plans. We’ve also reformatted our information in order to showcase our research more clearly. We’ll be taking a fresh look at 4G mobile broadband options in the coming months, so stay tuned for further updates.
Our Verizon Wireless Review
If you’re after the fastest 4G speeds on the market, Verizon offers the best plans around. With download speeds up to 12 Mbps and upload speeds maxing out around 5 Mbps, Verizon is the best choice for people who want enough to speed to stream high-quality video content without any frustrating glitches. And with coverage in over 500 markets, Verizon boasts the largest 4G network in the country.
|Plan||Base Price||Data and Speed Caps|
|2 GB||$35||2 GB data, 12 Mbps|
|4 GB||$50||4 GB data, 12 Mbps|
|8 GB||$70||8 GB data, 12 Mbps|
|Go Unlimited||$75||Unlimited data, 12 Mbps|
|Beyond Unlimited||$85||Unlimited data, 12 Mbps|
Verizon hasn’t been shy about crowning themselves the fastest 4G network with the widest coverage. On their website, they claim to be number one nationally in call, data, speed, and reliability, all while receiving the highest customer satisfaction scores of any 4G company. Impressively, they also tout their unlimited data plans, which allow you to, “Stream and surf like there’s no tomorrow without worrying about data limits.”
Is It True?
While there is some fine print at work, Verizon’s principal claim is true: No other 4G carrier offers speeds as fast or coverage as wide. They frequently cite the controlled network testing firm Rootmetrics, which named Verizon the fastest in August 2017. And while competitors like T-Mobile have challenged that title with different testing studies, the Better Business Bureau affirmed in September 2017 that Verizon was indeed the fastest 4G network, and recommended that T-Mobile stop making the same claim.
Where Verizon gets a little heavy on marketing is in the speed of their unlimited data plans. It’s true that their download speeds are an impressive 12 Mbps, but they’re less upfront about how they won’t be as fast as advertised for their “Go Unlimited” plan during times of congestion — a vague disclaimer that could leave you wondering why your internet seems randomly slow at times. The pricier “Beyond Unlimited” plan provides some more peace of mind; your data will only be slowed down after you use 22 GB per line in a month, a pretty generous number considering the average Verizon user only uses 2 GB per month.
One of the biggest choices you’ll have to make regarding Verizon Wireless’ 4G services is if the increased speeds are worth the price for you. Verizon carries a higher price tag than many of their competitors, which may put them out of the running if you’re looking for 4G mobile broadband on a budget. That said, Verizon also offers some of the fastest speeds and highest data limits of any company in the industry, and to some, these services may be worth paying that little bit extra.
We also missed the addition of a money-back guarantee. If you decide that you don’t like Verizon’s 4G mobile broadband Internet after you’ve tried it out for a while, there is no way to get your money back, as Verizon Wireless does not provide a money-back guarantee on their services. This is a bit unusual since this type of guarantee is fairly common among 4G mobile broadband companies. And though this may deter some from choosing Verizon as their Internet provider, it’s important to realize that they offer some of the best 4G mobile broadband Internet available, so they are still worth considering.
A Closer Look at Features
|In Business Since||1984|
|Best For||Heavy internet users who want the fastest speeds|
|Not For||Those seeking hefty group discounts|
|Customer Ratings||61.7% would recommend (from a customer sample size of 100,766)|
|States and Territories Served||50 states|
What Others Are Saying
In a head to head test with AT&T, Sprint, and T-Mobile, PC Mag confirmed that Verizon lived up to their name as the country’s fastest 4G network. “Verizon Wireless remains America's fastest mobile network by a nose in our closest Fastest Mobile Networks race ever,” they wrote. “In our tests across the US, Verizon offered the most reliable and consistent high-speed network overall, but split individual wins for 36 cities and rural regions three ways with AT&T and T-Mobile—the first time we've seen that kind of an even divide.”
- AT&T: While their speeds aren’t as blazing fast as Verizon’s (AT&T caps their data at 3 Mbps), they offer cheaper options for people who still want unlimited data with nationwide coverage. They consistently achieve some of the top customer service scores in the nation, saving you time and headaches on routine issues.
- T-Mobile: With slightly cheaper and slower plans than Verizon, T-Mobile is a great choice for people living in cities, as that’s where their coverage is strongest. They’ve been known to struggle in rural areas, but even that is changing. As PC Mag reported in June 2017, “Our studies show that you don't need to worry about that anymore, unless you're in Wyoming or a few other rural areas.” The addition of a free Netflix subscription doesn’t hurt, either.
- Sprint: If you’re looking for the cheapest family plan around, Sprint is currently running a promotion of five lines for only $100 through March 2019. You will have to deal with Sprint’s inconsistent speeds (even in cities), but it’s worth considering as a budget option.
The Bottom Line
Verizon remains the best of the best when it comes to blazing fast 4G speeds and nationwide coverage. You will have to pay a bit more, but you’ll get a reliability that’s unmatched in the industry.