T-Mobile Review

T-Mobile boasts transparent pricing and tons of extra features. As the fourth largest cell phone provider in the nation, its prices are on par with other large carriers. But, unlike some wireless providers, T-Mobile ONE plan allows for an impressive 50 GB of data usage before speeds are slowed during periods of network congestion. That’s more than double AT&T’s 22 GB high-speed data allowance, which means T-Mobile is a solid choice for any user who frequently hits their data cap. T-Mobile’s cell coverage extends over only 46 states and it comes in last among the big four carriers for overall performance. But with so many great features and a high data cap on unlimited plans, T-Mobile is still worth considering.

The Claim

T-Mobile says with its T-Mobile ONE plan “you just get more.”

Is It True?

Yes. T-Mobile’s unlimited plan, T-Mobile ONE, offers a slew of enticing extras, a higher-than-average data cap and transparent pricing — features often lacking with some of the larger cell carriers. With T-Mobile ONE, taxes and fees are rolled into the price you see online, meaning there are no surprises when your bill comes. Another unique feature is its in-flight texting, which lets you stay connected even while up in the air. Plus you get a Netflix subscription included with your plan. With so much to offer, it’s clear why T-Mobile claims you get more than a simple 4G wireless plan.

Product Overview

Best for

People interested in a variety of features

Not for

People seeking fast speeds and reliable data

T-Mobile Features

Price per line
$70-$95 per month
Available plans

4 GB
6 GB
10 GB
T-Mobile ONE Prepaid
10 GB No Credit Check plan
T-Mobile ONE
T-Mobile ONE Plus
T-Mobile ONE Plus International
Available data

4 GB
6 GB
10 GB
Unlimited plan data cap
50 GB
RootMetrics overall performance rating of 86.8

Number of states served

46 states

Standout features
Free Netflix subscription
In-flight texting and 1 hour of data on “Gogo-enabled” flights
(unlimited in-flight Wi-Fi with ONE Plus and ONE Plus International)
Unlimited international calls with ONE Plus International
HD streaming with ONE Plus
Taxes and fees included
Unlimited talk and text in Mexico and Canada
Mobile hotspot data
Prepaid Tourist Plan

Variety of prepaid plans

Along with its three unlimited plans, T-Mobile offers a good selection of prepaid options. Its T-Mobile ONE prepaid plan is essentially the same as the unlimited plan minus some of the add-ons included. You can also opt for a Simply Prepaid plan, which includes data limits ranging from 6 GB to 10 GB with the option to add more data as you go. T-Mobile even has a Tourist Plan for those visiting the U.S. with up to 3 GB, 1,000 minutes of talk and unlimited texts for three weeks. With so many options, it’s easy to find a prepaid cell phone plan that works for you.

Netflix subscription

T-Mobile includes a Netflix subscription with all of its unlimited plans. This is a huge bonus if you’re a cord-cutter looking to save money. It covers a standard two-screen subscription, which can be used across all devices — even your smartphone. This means you can catch up on your favorite show while your kids stream a movie in the other room.

In-flight texting and data

If you need to be connected at all times, you’ll love that T-Mobile ONE includes in-flight texting and one hour of data on all Gogo-enabled flights. This encompasses most flights within the U.S., plus those to and from. Want more than an hour of in-flight data? Upgrading to T-Mobile ONE Plus or T-Mobile ONE Plus International gives you unlimited in-flight Wi-Fi, so you’ll never have to worry about missing out on all that’s happening on the ground.

Transparent pricing

Most of the time, the price you see online for a wireless plan isn’t the price you’ll see on your final bill. Many carriers advertise prices that don’t include additional fees or taxes. T-Mobile guarantees rates you see on its website are what you’ll pay each month. This makes budgeting a phone plan into your monthly expenses much easier. Even better, you’ll never have to worry about any surprises when your bill comes.

Possible Drawbacks

Lower coverage and performance

According to RootMetrics, an independent network testing firm, T-Mobile ranks last among the big four wireless providers in overall performance. In particular, it lags behind in network reliability, speed, data performance, and call performance. That said, it’s only 1 point behind Sprint in overall performance and if T-Mobile has good coverage in your area this shouldn’t be a problem. Plus if you’re really interested in impressive, money-saving features, T-Mobile is definitely worth considering and is still one of the top four best cell phone providers. Check T-Mobile’s coverage map to see if it’s strong in your area. If it is, T-Mobile might still be the carrier for you.

Upper-tier unlimited plan is expensive

T-Mobile’s highest-tier plan, T-Mobile ONE Plus International, is fairly expensive considering it ranks last in performance. When it comes to cost, T-Mobile ONE Plus International is as expensive as Verizon Wireless’s Above Unlimited plan. Considering Verizon is the top provider in the country, it seems a little unreasonable for T-Mobile ONE Plus International to cost as much. It does come with a slew of additional features not found on Verizon’s, but if you value performance more and have the money to spend, it might be better going with Verizon’s premium unlimited plan.

The Competition

Verizon Wireless

Price per single line

$45-$95 per month

$35-$95 per month

$45-$80 per month
$40-$70 per month

Available plans

4 GB
6 GB
10 GB
T-Mobile ONE Prepaid
10 GB No Credit Check plan
T-Mobile ONE
T-Mobile ONE Plus
T-Mobile ONE Plus International
2 GB
4 GB
5 GB
8 GB
Go Unlimited
Beyond Unlimited
Above Unlimited
1 GB
5 GB
10 GB
20 GB
Unlimited & More
Unlimited & More Premium

Sprint Forward 4 GB
Sprint Forward Unlimited
Unlimited Basic
Unlimited Plus

Data range

4 GB-unlimited
2 GB-unlimited

1 GB-unlimited

4 GB-unlimited

Data caps
50 GB on unlimited plans

22 GB on Beyond Unlimited plan
75 GB on Above Unlimited Plan

22 GB on unlimited plans

50 GB on unlimited plans

entertainment service included

Netflix subscription (with T-Mobile One)
AT&T WatchTV (with both unlimited plans)
Choice of additional subscription service (with Unlimited & More Premium)

Hulu subscription (with both unlimited plans)
Tidal subscription (with Unlimited Plus)

In-flight texting

Taxes and fees included in price

RootMetrics overall performance score



T-Mobile vs. Verizon Wireless

Verizon Wireless’s speeds consistently outrank other cellular providers, and coverage is more widely available than T-Mobile’s. Its individual and monthly plans are pricey and it doesn’t offer as many features or prepaid options as T-Mobile, but you really can’t beat its speed and reliability. If T-Mobile isn’t available in your area and you’re looking for high speeds, Verizon may be a good choice.

T-Mobile vs. AT&T

AT&T stands out for including Watch TV, its live TV streaming service on its Unlimited & More and Unlimited & More Premium plans. AT&T’s coverage and reliability are stronger than T-Mobile’s. Plus it includes an additional entertainment perk (like HBO GO, Amazon Music, or Starz) with Unlimited & More Premium. With unlimited plan prices for an individual line being comparable to T-Mobile’s, it’s hard to choose between the two. If you want a free live streaming service, go with AT&T, but if you’re in an area with solid T-Mobile coverage and want to save on a Netflix subscription, T-Mobile will be your best bet.

T-Mobile vs. Sprint

Sprint’s prices and speeds are on par with T-Mobile, though Sprint offers more savings for family plans. Currently, Sprint is offering its Unlimited Plus plan at $22 per line per month for 5 lines, which is one of the best group unlimited data deals offered by any of the large carriers at the moment. It also beats out T-Mobile in RootMetric’s overall performance ranking (though just barely). Consider Sprint if you’re in need of a solid group unlimited plan at a reasonable price.

T-Mobile FAQs

Does T-Mobile offer any discounts?

Yes. If you’re over 55 or have/currently serve in the U.S. Armed Forces, you’re eligible for exclusive discounts on T-Mobile’s unlimited plans. T-Mobile ONE has a special plan called Unlimited 55+, offering customers 55 and older two lines for $70 per month. It’s T-Mobile ONE Military plan saves you 20% off one line and offers a second line for $25, plus lines 3-6 for $10 each.

What is Gogo?

Gogo is an in-flight internet service that allows you to get online while up in the sky. It works like any other Wi-Fi connection, except T-Mobile gives you an hour of free Wi-Fi on its T-Mobile ONE plan and unlimited Wi-Fi on its T-Mobile ONE Plus and T-Mobile ONE Plus International plans. The following airlines are Gogo-enabled:

  • Air Canada
  • Alaska Airlines
  • Delta
  • United
  • Virgin America

Does T-Mobile check credit scores?

Yes. Like most mobile providers, T-Mobile will check your credit score when you sign up for a plan or finance a device. However, it does have a 10 GB No Credit Check plan that lets you bypass the typical credit check. This plan also allows you to add additional lines and includes unlimited talk and text, along with 10 GB of data.

The Bottom Line

T-Mobile is best for those who value high speeds and generous data allowances, while not necessarily wanting to pay premiums for the fastest speeds available. Discounts for family plans are fair but not exceptional, so if you plan on enrolling more than two lines, you may be able to save more by looking in Sprint or Cricket Wireless. But consider T-Mobile if you have good coverage in your area. As a company with so many great features and price transparency, it’s still a top contender among the big carriers.