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Last updated on Feb 26, 2020

Experian IdentityWorks Review

IdentityWorks offers flexible identity coverage designed with the whole family in mind ​
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Lena Borrelli

By Lena Borrelli Contributing Writer

Experian IdentityWorks Review

Experian IdentityWorks is an excellent service for credit tracking and monitoring with valuable alerts to prevent fraud and identity theft. In fact, Experian spends more than $800 million each year on the development and support of its technology infrastructure.

With IdentityWorks, there is no credit repair offered, although the company does work in conjunction with all three credit bureaus to monitor your personal information and financial status. Alerts include things like new credit cards or loans, as well as any inquiries made about your credit.

While not part of its identity theft packages, Experian Boost is specifically designed to act as a free tool to boost your credit score, which enables consumers to fix their credit scores. The family plans for IdentityWorks help keep a close eye on your you and your family’s personal data with family-friendly features that include a sex offender registry, social media monitoring, and coverage for up to ten children. The company also offers a free Child ID Scan to help protect your children from fraud.

It’s a solid choice for anyone looking for well-rounded coverage, with basic and extended coverage that meets a whole host of needs.

Quick Facts/At a glance:
  • Credit repair offering: None
  • Price/cost information:
    • One adult: Plus $9.99 per month, Premium $19.99 per month
    • One adult and up to 10 children: $14.99 per month for Plus and $24.99 per month for Premium
    • Two adults and up to 10 children: $19.99 per month or $29.99 per year
  • Does it monitor how a user’s personal information is used: Yes
  • Does it provide alerts via email and text: Yes
  • Does it provide legal support to reclaim your identity: up to $1 million in coverage

Experian IdentityWorks’ Services & Features

Plus Plan
Premium Plan
Pricing
$9.99/mo (One adult)
$14.99/mo (One adult and up to 10 kids)
$19.99/mo (Two adults and up to 10 kids)
$19.99/mo (One adult)
$24.99/mo (One adult and up to 10 kids)
$29.99/mo (Two adults and up to 10 kids)
Credit bureau monitoring (1,2 or 3 bureaus)
1
3
Alerts
Yes
Yes
Dark web monitoring
Yes
Yes
Change of address monitoring
Yes
Yes
Identity theft insurance
Up to $500,000
Up to $1 million
Family plan
Yes
Yes
Banking alerts
No
Yes
Child identity protection
Up to 10
Up to 10

*All information accurate as of Feb. 20, 2020.

Credit bureau monitoring

IdentityWorks provides solid protection with its credit bureau monitoring. Depending on your needs, you can go with the Plus policy for basic monitoring through Experian, but if you decide you need extended coverage, you can spring for the Premium plan, which monitors all three credit bureaus. No matter which plan you choose, you can expect to receive alerts for all kinds of changes, including new credit inquiries, recent accounts, and large account balance changes. There are also alerts for credit utilization, positive activity, dormant accounts, and changes to your FICO score. These are all important parts of protecting your financial identity.

Alerts

Even more alerts are available in addition to all of the ones provided through credit bureau monitoring. IdentityWorks will monitor the court system, regularly combing court records for any new information pertaining to your financial history. The service will also use your social security number to regularly check for any new aliases or addresses so you can act quickly if there’s a hint of identity fraud.

Dark web monitoring

Dark web monitoring is a lesser-known part of credit monitoring but no less important. With our growing dependence on technology, the internet poses a whole new risk that grows and expands daily, so Experian uses its own technology to combat the darker corners of the web. With dark web monitoring, IdentityWorks continuously checks the internet for the unauthorized or incorrect use of your personal information over 600,000 domestic websites.

Change of address monitoring

Experian uses the United States Postal System to check for any change of address requests. Should there be a new address request generated in the system, the news will be promptly reported to you through IdentityWorks’ alert system. This also includes any requests to redirect your mail. Change of address monitoring is included with both Plus and Premium plans as a standard feature, so if there are any changes to your personal information, you will be the first to know.

Identity theft insurance

When trouble strikes, it isn’t enough to know that something is wrong – you need to do something. That’s why an important part of any credit monitoring plan is identity theft insurance. Not all companies include this protection, however, so this is where IdentityWorks shines. The amount of coverage depends on your plan, and reimbursement will go towards the expenses from regaining your identity. With IdentityWorks, Plus policyholders receive up to $500,000 in coverage, while Premium customers enjoy up to $1 million in coverage.

Family plans

IdentityWorks is one of the credit monitoring companies that keep the whole family at the forefront of its services. Both the Plus and Premium plans are available in a series of plans meant to serve the whole family, and its coverage for the children in your family can include up to ten children on a single policy. There are also special features designed for children’s identity theft protection, like social security number tracing, social networking monitoring, and dark web surveillance.

Banking alerts

An important feature of IdentityWorks is the banking alerts you receive. If an attempt is made to change, hack, or take over your bank accounts and credit cards, IdentityWorks will notify you immediately. It tracks your personal information to make sure that your whole family is kept safe from identity theft and fraud. Alerts are sent via email and you will also receive alerts through the mobile app so you can take immediate action.

Experian Boost

Not everyone has a perfect credit score, so Experian Boost is Experian’s answer to give your credit score a little help. By enrolling in this complimentary program, Experian will use your utility and telecom payments within your payment history on your credit report. If you have a positive payment history, it can help to raise your credit score and strengthen your financial standing. It is an easy way to raise your credit score that costs you nothing.

The Bottom Line

If you suffer from a low credit score, Experian IdentityWorks could be a great fit for you with its Experian Boost program. Working in cooperation with all three major credit bureaus, Experian IdentityWorks gives you the backing and support you need to keep your identity fortified. Just be forewarned – if trouble does occur, IdentityWorks does not offer credit repair, so you will be on your own to mend any resulting issues. Identity theft insurance will cover you up to $1 million depending on your policy and with the full weight of Experian’s powerhouse IT department, your family can rest easy, knowing you have some of the industry’s best monitoring working for you.