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Last updated on Feb 13, 2020

LifeLock ID Theft Protection Review

Trusted identity theft protection solution with premium features for higher-tier members ​
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LifeLock

LifeLock is one of the best-known identity theft protection services in the industry. With its excellent customer support and solid information monitoring, LifeLock seems poised to maintain its popularity.

How We Reviewed LifeLock

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1 claim investigated

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3 monitoring services compared

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7 features evaluated

LifeLock Review

Owned by Norton Antivirus, LifeLock is an identity theft protection service with multiple options for different budgets. Each of LifeLock’s four plans includes credit monitoring and identity and social security number alerts. In addition, customers benefit can from LifeLock’s Million Dollar Protection™ Package, which provides up to $1 million worth of coverage to cover the cost of lawyers and experts should your identity be stolen.

In the case of identity theft, LifeLock’s team of United States-based restoration experts will help customers contact banks and merchants to return funds and fix damage caused by thieves. Members of LifeLock’s higher-tier plans receive comprehensive cybersecurity coverage to stay safe online.

Overall, LifeLock is a comprehensive identity theft protection company that helps its customers recover from data breaches, while also helping to prevent future occurrences. We would recommend LifeLock for consumers who are looking for an all-inclusive solution.

LifeLock’s Services & Features

LifeLock’s plans range from $8.99 per month to $25.99 per month for the first year, depending on the level of identity theft coverage you’re looking for. Lower-tier plans include credit bureau monitoring from one bureau, while the top-of-the-line Ultimate Plus product has monitoring from all three. Learn more about the features of each plan below.

LifeLock Standard Norton 360 with LifeLock Select Norton 360 with LifeLock Advantage Norton 360 with LifeLock Ultimate Plus
Pricing
  • $8.99/mo. for the first year
  • $11.99/mo. after the first year
  • $8.99/mo. for the first year
  • $14.99/mo. after the first year
  • $17.99/mo. for the first year
  • $24.99/mo. after the first year
  • $25.99/mo. for the first year
  • $34.99/mo. after the first year
  • Credit Bureau Monitoring (1,2 or 3 bureaus) One One One Three
    Alerts
  • Social security number
  • Identity
  • Social security number
  • Identity
  • Social security number
  • Identity
  • Social security number
  • Identity
  • Dark web monitoring Yes Yes Yes Yes
    Change of address monitoring Yes Yes Yes Yes
    Identity Theft Insurance Up to $25,000
  • Stolen Funds Reimbursement
  • Up to $25,000
  • Personal Expense Compensation
  • Up to $1 million
  • Coverage for Lawyers and Expert
  • Up to $25,000
  • Stolen Funds Reimbursement
  • Up to $25,000
  • Personal Expense Compensation
  • Up to $1 million
  • Coverage for Lawyers and Experts
  • Up to $100,000
  • Stolen Funds Reimbursement
  • Up to $100,000
  • Personal Expense Compensation
  • Up to $1 million
  • Coverage for Lawyers and Experts
  • Up to $1 million
  • Stolen Funds Reimbursement
  • Up to $1 million
  • Personal Expense Compensation
  • Up to $1 million
  • Coverage for Lawyers and Experts
  • Family Plan Modified plan available for users under 18 years old. *See LifeLock Junior Plan Security & VPN for up to 5 devices Parental controls Security & VPN for up to 10 devices Parental controls Security & VPN for up to unlimited personal devices Parental controls
    Banking Alerts No No Yes Yes
    Additional Features
  • Lost wallet protection
  • LifeLock Privacy Monitor™
  • Lost wallet protection
  • LifeLock Privacy Monitor™
  • 24/7 live member support
  • Anonymous browsing
  • Ad-tracker blocker
  • Fictitious identity monitoring
  • Lost wallet protection
  • LifeLock Privacy Monitor™
  • 24/7 live member support
  • Anonymous browsing
  • Ad-tracker blocker
  • Home title monitoring
  • Fictitious identity monitoring
  • Lost wallet protection
  • LifeLock Privacy Monitor™
  • 24/7 live member support
  • File-sharing network searches
  • Anonymous browsing
  • Ad-tracker blocker
  • *Information accurate as of January 21, 2020.

    Credit Bureau Monitoring

    Each of LifeLock’s four plans offers at least one-bureau credit monitoring. The Standard, Select, and Advantage plans include monitoring from one credit bureau, whereas the Ultimate Plus product provides monitoring from all three.

    It’s important to note that customers must meet two criteria in order to receive credit monitoring benefits. First, your identity must be verified with Equifax. And second, Equifax should be able to find your credit file, which should contain an adequate amount of credit history.

    LifeLock also warns that credit monitoring is just one component of a comprehensive identity theft protection plan. Each of their products provides services that go beyond standard credit bureau monitoring.

    Alerts

    When your identity has been compromised, damage control should begin as quickly as possible. LifeLock understands this urgency. As part of its offering, the company sends alerts to customers if they suspect a breach so they are aware from the very first indication of suspicious activity.

    Each of the LifeLock products includes alerts when your a potential threat to your identity or social security number is detected. You can choose to receive alerts by email, mobile app, phone, or text, depending on your communication preferences.

    With its two higher-tier plans, LifeLock also includes alerts on your credit, checking, and savings accounts, as well as notifications if they find that a crime has been committed in your name.

    Dark Web Monitoring

    These days, personally identifiable information (PII) is frequently bought and sold on the dark web. However, since the dark web requires special software to access, it is extremely difficult for the average person to recognize where their information has been exposed on the dark web.

    Because of this, LifeLock offers dark web monitoring services as part of all of its plans. In the unfortunate event that your information has been uncovered on the dark web, LifeLock will help restore your identity.

    Change of Address Monitoring

    In some cases, identity thieves will try to change your address with the post office, in order to intercept your sensitive financial documents. For example, criminals may try to get your bank statements or tax information diverted so they can use it maliciously.

    To prevent this, all LifeLock plans include USPS address change verification services. In the event someone attempts to change your address, LifeLock will notify you of the request so you can review it and take action if necessary.

    Identity Theft Insurance

    One of the most important things to look for when purchasing an identity theft protection policy is the level of insurance provided by the company. LifeLock offers a range of options, depending on the level of coverage you want.

    For personal expenses incurred from an identity theft incident, your coverage will range from $25,000 (on the Standard plan) to $1 million (on the Ultimate Plus plan). The same range applies for stolen funds. Plus, every plan offers up to $1 million to pay for lawyers and experts to resolve your case.

    Family Plans

    Children are particularly vulnerable to identity theft, since they tend to have clean credit histories and breaches are more challenging to monitor. To prevent this, LifeLock offers a plan called LifeLock Junior, which is designed to protect the identities of children under 18.

    LifeLock Junior is available as an add-on for your adult membership, at a cost of $5.99 per month. If you have little ones, the extra peace of mind may be worth the relatively small minor cost. (Please note: call LifeLock directly to verify this is offered in your area.)

    Banking Alerts

    It’s an extremely unsettling feeling to realize that your bank accounts have been compromised. In these situations, you must act quickly to prevent criminals from emptying your accounts or maxing out your credit cards.

    LifeLock’s Advantage and Ultimate Plus plans include alerts in the case of unusual activity on your credit, checking, or savings accounts. These alerts can help you verify the charges right away. If they are fraudulent, LifeLock’s U.S.-based restoration team will begin fixing the problems on your behalf.

    Additional Feature

    Depending on the plan tier, LifeLock offers a number of additional benefits to its customers. For example, with most plans (excluding the Standard), LifeLock provides 24/7 live member support. With thieves operating around the clock and around the world, this is an important feature to help you act quickly if and when your identity is compromised.

    Because LifeLock is owned by Norton, the company has strong cybersecurity for its members. In fact, Norton’s industry-leading antivirus software blocks 142 million threats per day. With LifeLock’s premium plans, you’ll benefit from security features such as anonymous browsing and ad-tracker blocking to keep you safer online.

    The Bottom Line

    Ranging from basic credit monitoring services to comprehensive coverage, LifeLock’s identity theft protection plans are inclusive and available for any budget. With four different tiers, LifeLock offers its members more choice than other providers.

    Since LifeLock is owned by Norton, higher-end plan customers also get the benefit of superior cybersecurity features. Features such as secure VPN access, ad-tracker blocking, and a virus protection promise help LifeLock stand out.

    While LifeLock’s competitors may offer more comprehensive lower-tier plans, the Ultimate Plus product from LifeLock separates itself by providing extensive coverage that other companies don’t provide. If you’re in search of a complete identity theft protection service, LifeLock may be right for you.