Chase Bank is one of the most accessible financial institutions in the United States, with nearly 5,000 brick-and-mortar branches and over 16,000 ATMs. From checking and savings accounts to home and car loans, Chase offers a full range of services for a variety of lifestyles and preferences, whether you’re a business professional or first-time homebuyer.
With a company history dating back more than 200 years, J.P. Morgan Chase is one of the nation’s oldest banking institutions currently serving millions of individuals, small businesses, and some of the world’s most prominent corporate and government clients. In fact, Chase boasts of servicing more than half of American households, with its broad array of offerings.
If you’re looking for a bank with a reliable physical presence and a range of financial services available, then we believe Chase is an optimal fit for you.
- Excellent customer service ratings
- Numerous online and mobile banking services
Chase is ranked second by J.D. Power in its 2019 U.S. National Bank Satisfaction Study, receiving an 846 out of 1,000 for customer satisfaction. Comprehensive infrastructure and a plethora of online and mobile banking tools enable Chase customers to conveniently complete their banking needs.
- ATM fees outside of network
- Earning interest on accounts is difficult
While some banks will waive fees for transactions at ATMs outside of the bank’s network, Chase charges $2.50 for using a non-Chase ATM. Chase’s Premier Plus Checking account and its Chase Savings account only offer .01% interest, which is less than most competitors, including Ally Bank’s .10% to .50% interest for its checking accounts.
Chase’s Services & Features
By providing some of the most accessible banking services in the U.S., and renowned customer service is renowned, Chase has a wide appeal. Whether it’s first-time customers looking for incentives or customers with robust savings and investment needs, Chase provides robust banking services to meet the needs of today’s banking consumer.
While you may be able to find banks with more tailored investment or savings accounts with less overall fees, Chase’s low or zero minimum open requirements caters to customers in search of convenient banking needs.
Most Chase bank accounts require a zero minimum deposit. However, monthly fees on most accounts are waived if you can maintain a minimum savings threshold.
Nationwide, Chase has nearly 5,000 physical branches, making the bank one of the most physically accessible banking services within the U.S. There are also close to 200 Chase branches situated in countries outside of the U.S. Chase’s international presence makes the bank a great choice if you travel frequently and value the added banking security of local branch availability.
Chase is a customer-service-focused bank. While its interest rates are lower than those you find offered through online banking services from other financial institutions, Chase offers several value-added services. For example, an extensive network of ATMs throughout the U.S. ensures customers’ savings are conveniently accessible. Furthermore, a wide variety of personalized banking services is available through the bank’s well-staffed physical facilities across most of the nation. If you value added customer support and convenience, Chase more than earns a place on your shortlist.
The Bottom Line
Chase’s strengths lie in its diversity of services rendered, which vary from business offerings like accounts that manage payroll to savings accounts or certificates of deposit set up for your child. Whether you’re looking for a financial advisor who can help you make smart investments or just seeking an easily accessible checking account, Chase offers the financial services needed for nearly every lifestyle.
In addition to Chase’s extensive network of branches, the company provides bonuses for new customers opening checking accounts, which makes it a solid choice for consumers looking to change banks.
However, its wide variety of services do not come for free, and compared to competitors, Chase’s interest rates are not as competitive. Nevertheless, if you’re looking for top-notch customer service and the convenience of several services, Chase is a standout banking option.