The Best Home Security Systems in Buffalo

As the second most populous city in New York, Buffalo offers picturesque city streets and proximity to Niagara Falls. But the larger the city and population, the greater the chance of a break-in. Home security systems can help offer peace of mind that your home and belongings are safe.

Home security systems offer a wide range of equipment and services that can deter criminals and protect your home in the event of a break-in. Beyond that, many now include sensors for fire and carbon monoxide as an added layer of protection. We found three top-tier home security companies that suit a variety of homes in Buffalo and help it remain a city of good neighbors.

The 3 Best Home Security Systems in Buffalo

  • Vivint -

    Best for Home Automation

  • Frontpoint -

    Best Customer Support

  • ADT -

    Most Popular Provider

Best For
Home Automation

Vivint
Vivint
Innovative mobile and home automation services make this provider a great choice for those who want best-in-class home security tech.

Founded in 1999, Vivint is a relatively new home security company. Although it doesn’t have as much experience as ADT, it is breaking ground with its innovative and affordable home automation technology.

Monitoring all your security and automation services with the Vivint mobile app is a breeze — everything from your door locks to HD security cameras can be monitored through your phone or tablet, allowing you to keep an eye on your home even when you’re away. The competing ADT Pulse app offers the same automation and video feed capability, but Vivint offers the video feed service as part of a $50 package rather than a $58 one (a small difference, but still one worth note). And when you are at home, other perks like a touchscreen control panel result in a convenient and useful home security system.

The only downside? Signing up for a Vivint plan is a substantial commitment. You have to buy all of your security equipment upfront to be eligible for a monthly plan, or you can sign up for a five-year contract. In addition, the company only gives you three days from the date of install to cancel for a refund — not much time to make such a big decision. For those who are on the fence about home security, testing other providers with industry standard 30-day trials is a better bet.

That said, committing to a plan with Vivint is still a smart option for those ready to invest in their security and home automation. The company also received the highest score of the companies we compared in J.D. Power’s 2018 Home Security Satisfaction Study. Those who want a more experienced company will want to opt for our other picks, but a slightly lower fee for automation services and video feeds make Vivint a strong choice for any Buffalo home.

Best
Customer Support

Frontpoint
Frontpoint
A provider with comprehensive customer support for those who are new to home security systems.

Of all the home security companies we compared, Frontpoint leads the pack when it comes to customer support. Reliable customer support is invaluable for those who are new to home security systems and equipment. After all, having additional guidance as you build and install your security package is a great way to learn the ins and outs of your system.

From the initial phone call to the step-by-step instructions we received for installation, we always felt appropriately guided by Frontpoint. The sales representative helped our tester build a security package that suited her specific home, and the mobile site offered clear instructions on how to set up the equipment. If you get stuck on a step for a long period of time, the instructions will even display a help window with a customer support line for immediate troubleshooting.

When setting up the security system, our tester ran into difficulty getting her control panel online. A quick call to the Frontpoint rep revealed that her control panel was defective. That had all the makings of a red flag for us — however, the rep quickly apologized and sent a replacement that arrived the next day. When our tester returned to setting up her panel, the mobile site had even saved her progress from the night before. The result? She was able to set up her security system in just 15 minutes.

In addition to excellent customer support, a Frontpoint system includes cameras, professional monitoring, and home automation services. Premium packages even include cutting-edge features such as live video monitoring. That said, the company doesn’t have the most innovative tech or the longest history of customer satisfaction (our other top picks win out in that regard). But Frontpoint’s customer support and dependable protection make it one of the best providers on the market.

Most
Popular Provider

ADT
ADT
With more than a century of experience, ADT is the most tried and true home security provider available.

If you’re looking for the most experienced home security provider with a long history of reliable protection, ADT is the way to go. With more than 6 million customers, the company has been the leading provider of home security systems since 1874.

Experienced sales representatives are available by phone or live chat 24/7 to help you find the best combination of equipment for your specific needs. Our tester reported the sales rep even “took extra time to help me weigh whether I need home automation.” We liked that ADT reps cared about our specific needs, rather than automatically upselling us. In fact, our tester told us the installation technician “dropped a few unnecessary window sensors from my bill after deciding that the motion detector was sufficient for the entire front half of my home.”

Aside from motion detectors, ADT offers a wide range of home security equipment, including video cameras and home automation services. We are particular fans of the video cameras that allow you to view recordings and live feeds of your home from your phone. However, for access to the live-feed feature you have to pay for the top service tier or "Video" package ($58 a month), which is a bit steep. But in the event that you are away during an alarm, this ensures you can assess the situation before requesting police assistance — an important feature for avoiding false alarm fees.

Guide to Buffalo Home Security Systems

Research your neighborhood’s crime profile

Buffalo has one of the highest crime rates in the nation, but like any metropolitan area, different parts of the city (such as those near businesses or stores) are more prone to crime than others, while the lack of property crime in more residential areas helps Buffalo rank among the safest metro areas in the country. To get a feel for your specific location’s risks, we recommend taking a look at Buffalo’s crime map, and tailoring your security system accordingly.

Register your security system

The city of Buffalo requires you to register your security system with the city on the date of registration and every two years after that. Some home security companies will register the system for you — particularly if it’s professionally installed — but you’ll want to make sure either way. The fine for failing to register a security system in Buffalo is $250 for the first offense and $500 for each subsequent one.

Compare quotes

We’re confident that our top picks will offer dependable security coverage for any home. Even so, comparing quotes with local, regional, or smaller providers can help you get the best price and the security plan that best fits your needs. We combed through consumer reviews on sites such as Angie’s List and Google to find the five best alternatives to our top picks.

Buffalo Home Security Systems FAQ

What is Buffalo’s crime rate like?

Buffalo has one of the highest crime rates in the nation, and property crime rates are especially high at around 40 per 1,000 residents. That means a home security system is a good bet for those who want to protect their homes and property, especially given that an Oregon survey of burglars reported that they were much more likely to leave a property due to an alarm. Video cameras in particular are extremely important. Not only do they deter crime, they also provide evidence for law enforcement official to use while investigating any break-ins.

How much does a false alarm cost in Buffalo?

For the first three false alarms, Buffalo residents won’t have to pay, but any additional false alarms will cost $50 each. Exceed seven false alarms in a 12-month period and the price jumps to $100. To prevent false alarms, you can include video cameras with remote monitoring in your security plan, allowing you to verify whether an alarm is real or false, which can save you money. All of our top picks offer video cameras and remote monitoring, so you’ll be able to assess the situation before contacting the police.

The Best Buffalo Home Security Systems: Summed Up

Vivint
Frontpoint
ADT
Prices start at
$39.99/mo.
$34.99/mo.
$36.99/mo.
Contract length
Month-to-month
42 months
60 months
12 months
36 months
36 months
Cameras
Indoor
Outdoor
Doorbell
Indoor
Outdoor
Doorbell
Indoor
Outdoor
Doorbell
Sensors
Intrusion
Smoke/flood/CO
Panic button
Intrusion
Smoke/flood/CO
Panic button
Intrusion
Smoke/flood/CO
Panic button
Smart home features
Lights
Locks
Thermostat
Garage door
Lights
Locks
Lights
Locks
Thermostat
Garage door
Control panel
Touchscreen
Mobile app
Touchscreen
Mobile app
Touchscreen
Classic keypad
Mobile app

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