The Best Home Security Systems in Chicago

It’s no secret that Chicago has a reputation for its high crime rate; and even though the burglary rate is slightly less than the national average, Chicago still saw over 14,000 burglaries in 2016, or about three homes for every 1,000. With all this in mind, having a good home security system should help you breathe a little easier.

We tested eight of the largest companies for eight months to find the three best home security systems in Chicago. All of them offer a variety of plans to suit your needs, whether you’re securing your Gold Coast apartment or your Lincoln Park home. We’ll dive into each company to help match you with your right fit. However, it pays to get several quotes to see which company can offer you the technology you need for the best price, especially if you’re getting a complex system (read: multiple cameras or monitoring for lots of doors and windows).

The 3 Best Home Security Systems in Chicago

  • Vivint -

    Best for Home Automation

  • Frontpoint -

    Best Customer Support

  • ADT -

    Most Popular Provider

Chicago Home Security Reviews

Best
for Home Automation

Vivint
Vivint
Vivint improves on basic home automation with more options for video monitoring and advanced smart technology.

If ADT’s basic home automation services make you hungry for a smarter home, Vivint may be a better fit. Vivint stands out for its best-in-class tech and affordable home automation. Whereas ADT's home automation services begin at the $49.99 tier, Vivint makes home automation available for $39.99 (with a $10 upcharge for live video).

In addition to locking doors, managing lights, and changing your home's temperature, Vivint's Total Home Package lets you do things like close your garage door and program your house to adjust the temperature based on how many people are home (and which rooms they're in). Additionally, you can allow your SkyControl panel to learn your habits, freeing you from having to manually adjust temperature every day. To help capture who’s visiting, Vivint offers multiple cameras, including a smart doorbell camera — the better to help you determine whether your USPS package has arrived yet — as well as indoor and outdoor cameras.

We also appreciate that Vivint offers a month-to-month contract, which gives you an option outside of a year or three-year contract with which to try out your security system. In this case, Vivint requires you to purchase your home security equipment, which might rack up more upfront costs that our other top picks, but this extra charge could be beneficial in the long run: If you decide to discontinue Vivint's monitoring of your home, you'll still have access to the equipment you've purchased, so you can continue using your cameras and smart thermostat without the monthly charge.

Best
Customer Support

Frontpoint
Frontpoint
DIY installation is tempered by the fact that Frontpoint offers the most proactive and in-depth customer support of our top picks.

Frontpoint won huge points for its customer service. We were impressed at every stage, from our initial call asking after equipment — where our sales rep patiently listened to our safety concerns and walked us through what equipment we might want as we described every room of our house — to the shipment of a replacement part overnight, to the assistance in setting up our equipment. This last part is key since Frontpoint is the only one of our top picks to require DIY installation.

DIY installation means that all of your equipment is shipped to you directly, and you'll need to set it up on your own, making Frontpoint a little less convenient than our other picks. However, Frontpoint makes DIY as easy as possible, with a personalized website that walks you through each stage of the installation. If you happen to take longer than expected for a particular stage, the site will ask you if you'd like some additional help, while providing a phone number to call. Once you're ready to activate your system, a short phone call to the customer service line will finalize the process and confirm that your system is online and ready to go. Total time: about 30 minutes.

Unfortunately, like ADT, video monitoring is only available for Frontpoint's highest service tier. If you do want a camera, you can consider upgrading to the Ultimate plan or look into installing your own home security camera. On the plus side, this means that DIY installation for other tiers is a little less intensive — you won't have to set up a camera for either the Protection or the Interactive plans.

Guide to Chicago Home Security Systems

Research your neighborhood’s crime profile

Before investing in a home security system, we recommend doing some research on the crime rates and types that exist in your local neighborhood. You can use an interactive crime map to view specific statistics on the frequency of violent and nonviolent crimes in your zip code. This kind of information can help you make an informed decision about the kind of equipment you want to purchase and the monitoring system you may prefer.

Register your security system

False alarms are a major problem in large cities, where police and fire departments spend time and money checking out an alert only to see that it was triggered by an over-enthusiastic pet. To try and recoup losses, most localities require you to register your alarm system with the city. You can find this information on your local city’s website or through the neighborhood police department. If you don’t register your system, you could face a hefty fee (up to $500) when it alerts the authorities.

Consider a local company

Whether you’re looking for a full-service system or a few security cameras to keep a watchful eye, all three of our top home security systems have the equipment and packages to protect your home. If you’d like to shop around with a few more companies and make sure you’re getting the most bang for your buck, these six Chicago home security companies come highly rated from sites like Yelp and Angie’s List and are a good place to start to get some additional quotes.

Security Doctors
SimpliSafe
Alert Protective Services
606 Installs
Chicago Security Surveillance
VinTech Security Solutions

Chicago Home Security FAQ

How much does a false alarm cost in Chicago?

Chicago's false burglar alarm policy doesn't apply to residential homeowners. For most businesses, however, you’ll have to pay a $100 fine and attend an administrative hearing for each false alarm.

The downside is that this information only applies to Chicago residents. If you live in a neighboring city like Evanston, Oak Lawn, or Schaumburg, you’ll have to check with your local government to a) find out whether you need to register your home security system and b) learn about what their false alarm policies are. Most cities forgive the initial false alarms (Evanston forgives up to the first three per calendar year), but charges can rack up quickly after that. Evanston charges $100 per false alarm for counts 4-10 and $500 for any false alarm after the 24th. Schaumburg starts charging $110 at the third police visit and is less forgiving — after nine false alarms, you’ll be charged $1,120 for each additional one.

What is Chicago’s crime rate like?

There’s no getting around it: Chicago has a higher crime rate than the national average, a fact that is true of most major cities. That said, Chicago has a fairly low burglary rate, comparatively. In 2016, over 14,000 people were victims of a burglary (about three people for every 1,000). That’s better than the national average for that year, where about 1.5 million people were victims of burglary, or four people per 1,000.

The FBI reports that in addition to burglary being on the decline across the nation since 2008, the Chicago metro area has also trended toward fewer burglaries in recent years. In 2016 — the latest year the FBI has published data for Chicago — the number of burglaries in Chicago and the surrounding area rose about 1,000 from the previous year, but those numbers are vastly improved from 2012.

That said, there’s preliminary evidence that the period of decline might be coming to an end. The Chicago Police Department (CPD) surveys a much smaller area than the FBI — only the inner city itself — which explains why their annual report for 2017 documented 2,423 burglaries. Even though the CPD only looks at a small area, their data is more recent; figures are updated weekly, and they show some troubling trends from 2016-2018.

The CPD agrees with the FBI that 2015 was a low point in burglaries, and there was a slight rise in 2016. Their data also shows that the increasing trend continued in 2017, and 2018 is on track to have an even higher burglary rate; as of March 4th, there were nearly as many burglaries in Chicago in 2018 as there were in the entirety of 2015.

Overall, Chicago’s burglary rate is still lower than the national average, but if you want to remain ahead of possible trends and make sure your home stays safe, we recommend choosing a home security plan that includes video monitoring, like Vivint’s Total Home Package or one of ADT’s and Frontpoint’s advanced service tiers. In addition to being able to do a quick check from anywhere, there’s data service or WiFi as to whether you have a false alarm or a real burglary in progress, a high-definition camera will grab visual evidence of any unwanted visitors in your home.

The Best Home Security Systems in Chicago: Summed Up

Vivint
Frontpoint
ADT
Prices start at
$39.99/mo.
$34.99/mo.
$36.99/mo.
Contract length
Month-to-month
42 months
60 months
12 months
36 months
36 months
Cameras
Indoor
Outdoor
Doorbell
Indoor
Outdoor
Doorbell
Indoor
Outdoor
Doorbell
Sensors
Intrusion
Smoke/flood/CO
Panic button
Intrusion
Smoke/flood/CO
Panic button
Intrusion
Smoke/flood/CO
Panic button
Smart home features
Lights
Locks
Thermostat
Garage door
Lights
Locks
Lights
Locks
Thermostat
Garage door
Control panel
Touchscreen
Mobile app
Touchscreen
Mobile app
Touchscreen
Classic keypad
Mobile app

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