By Maggie Mertens

The Best Home Security Systems in Dallas

Property crime rates in Dallas are on the decline, thanks in part to concerted policing efforts — but recent FBI data suggests they’re still higher than the national average. If you’re looking for ways to protect your assets, a home security system offers that extra peace of mind.

Of course, the right home security system for you will depend on your preferences. If you’re into smart technology, you might prefer a tech-oriented company like Vivint. If you value personalized customer support, Frontpoint might be a better fit. For straight-up name recognition (and burglar-deterrence) you might prefer a highly recognizable company like ADT. Finally, if you want inexpensive, no-hassle security option we recommend SimpliSafe. We look at the best home security providers in Dallas to help you find the the fit that’s right for you.

The 4 Best Home Security Systems in Dallas

Dallas Home Security Reviews

Best For
Home Automation

Vivint

Vivint
High-tech home automation products, plus an easy-to-use app

Vivint prides itself on offering top-notch smart home technology — and we found that it lives up to its claims. All of its equipment links up to a central hub, which can also be connected to any smart home device, making for a truly seamless monitoring experience.

Vivint calls its central hub the ‘SkyControl Panel,’ and despite the sci-fi name, our testers fell for it right away. SkyControl uses an intuitive touch screen interface to manage all your home systems. With it, you can lock and unlock doors, control your garage doors, check your security camera feeds, and arm or disarm your whole system. If you’re interested in setting up smart home controls, SkyControl also hooks up to lights, climate control, A/V, and more. It even works as a two-way video phone through your cameras (letting you monitor security and call your kids to come for dinner).

Our testers also loved the Vivint mobile app, rating it “easiest to use” out of those we tried. Like the ADT app, Vivint’s app lets you monitor your video feeds remotely. You can also use it to automate home systems to fit your preferences: You could toggle your doors to lock automatically when you go to bed, or your lights to shut off when you’re at work.

If you’re committed to building a complete smart home, then Vivint should be an easy first choice. If not, consider your options carefully before jumping in. To be eligible for a month-to-month contract, you’ll need to purchase all your equipment (other providers rent it to you). You do have the flexibility of purchasing only the equipment you want, as opposed to pre-determined packages, but Vivint still represents an investment. The other option is to forgo equipment costs, but commit to a five-year contract right away, with only a three-day trial window. For those on the fence, we suggest starting with Frontpoint (which offers a 30-day trial period) or ADT (which has a 6-month money-back guarantee). When you’re ready to make the commitment, though, Vivint is an excellent provider — and its equipment can’t be beat.

Best
Customer Support

Frontpoint

Frontpoint
DIY installation, coupled with the most thoughtful, caring customer support we encountered anywhere

Frontpoint offers many of the same benefits as our other top picks: leading security tech, 24/7 professional monitoring, and home automation options. But we found it to be a cut above the rest in the customer support department.

From the first call, Frontpoint’s customer service reps outperformed those at ADT and Vivint. Instead of leaping straight into the sale, our Frontpoint rep took the time to ask for personal details. She wanted to know more about the layout of the house, what kind of equipment our tester preferred, and what their specific safety concerns were. At the end, our tester was confident that they were ordering exactly the right package for their home and needs.

The second big difference between Frontpoint and our other picks is that it’s the only DIY installation kit. (Vivint and ADT need professional installation). That might sound intimidating, but Frontpoint turns it into a smooth process: The company will help you patiently through each step. Its website tells you where (and how) to install sensors, how to get your control panel online, and everything in between. Once you’re through, just call the customer service line for confirmation that your system is up and running. All told, setup only took us about 30 minutes. It was also completely free of installation charges — which are often $100 or more.

If you’re considering Frontpoint for home security, note its three different package tiers: “Protection,” “Interactive,” and “Ultimate.” These start off with very basic monitoring services. Only the top pier (‘Ultimate’) includes video surveillance and other full-scale features. If you live in one of Dallas’s safest neighborhoods — suburbs like Lakeview Heights or Campbell Green, for example — a more basic package might be all you need. But we’d recommend talking with a Frontpoint rep for suggestions.

Most
Flexible

SimpliSafe

SimpliSafe
Updated equipment, affordable prices, 24/7 professional monitoring, no contract, have it all with SimpliSafe.

"SimpliSafe is quickly carving out a name for themselves in the home security industry. Their flexible no-contract options and updated home security hardware, and competitive pricing make them a perfect jumping-off point for those new to home security space. Simplisafe does their best to eliminate common barriers to entry into the home security space, offering monitoring that starts at $15 a month, the option to by refurbished systems, and a full refund if you don't love your first 60 days with any of their monitoring packages. If you think you'll want to be more hands-on and craft your own security lineup one day, be aware that while Simplisafe offers custom plans, their security camera lacks a bit of the bells and whistles you can find elsewhere in the industry. However, their cam does feature 30-day clip storage, HD video and audio, and night vision."

Guide to Dallas Home Security Systems

Research your neighborhood’s crime profile

Before calling for a home security consultation, we recommend considering your neighborhood’s security concerns. If you live in a safe area, you may only need basic monitoring. If your neighborhood is higher-risk for theft or burglary, you may prefer a more robust package. Not sure what you need? Check out SpotCrime.com. Its interactive maps display crimes in Dallas by neighborhood, so you can feel out what features might be best for your home.

Register your security system

Note that all home security systems in Dallas must have a valid Security Alarm Permit, renewed annually for $50. If your system isn’t registered, the city will “refuse police response” to any alarms from your home. The purpose here is twofold. First, keeping your registration information up-to-date ensures that police know where to reach you if an alarm goes off when you’re not home. Second, it lets the city track false alarms.

Consider a local company

Our top picks are tried-and-true national favorites. Their technology is comprehensive, and their resources have been thoroughly vetted. We would (and already have) entrusted them with the safekeeping of our own homes.

That said, there are benefits to working with a local provider, too. A Dallas-based home security company may provide a more tailored service, or be extra familiar with the safety concerns in your neighborhood. We cross-referenced customer ratings from Yelp and Google to find the top five home security systems in Dallas. We suggest comparing them with our top picks to see whether a national or local company provides the right security service for your home.

7PiXL
Kore MM Solutions
Protectus Security
American Defense Systems
True Protection

Dallas Home Security FAQ

How much does a false alarm cost in Dallas?

Many sources estimate that more than 90% of home security alarms are false. While the precise number is up for debate, no one’s arguing that it’s a very high number. And false alarm responses are a strain on emergency responders: They take up money and manpower that could be spent responding to real emergencies. To make up for these costs, the city of Dallas will fine security system owners for having multiple false alarms. Here’s how those fees stack up:

• First, Second, and Third false alarm: Free
• Fourth, Fifth, and Sixth false alarm: $50
• Seventh and Eighth false alarm: $75
• Ninth false alarm and above: $100

Your false alarm record also resets annually, making Dallas’s policy fairly forgiving (the DPD is aware that accidents do happen). To read the False Alarm Ordinance in full and register your system, visit the city’s Alarm Administration Site.

What is Dallas’s crime rate like?

In early 2016, the Dallas Police Department created a Property Crime Task Force aimed at reducing burglaries, auto theft, and other non-violent crimes in Dallas neighborhoods. The officers of the PCTF are working around the clock: they responded to over 1,400 calls and made more than 300 arrests in the first three months alone.

That said, Dallas’s crime rates have to be kept in perspective. It’s one of the biggest cities in the nation and isn’t exempt from the higher crime levels that come with that status. According to NeighborhoodScout.com, Dallas still has burglary and motor vehicle theft rates about twice the national average.

For homeowners, this means it’s a smart idea to consider a home security system. The PCTF currently only has about a hundred officers, and can’t patrol every neighborhood at all times, so professional monitoring remains a fast and dependable way to get help if a crime does occur. Any of our top picks are a solid choice.

The Best Home Security Systems in Dallas: Summed Up

Vivint
Frontpoint
ADT
SimpliSafe
Prices start at
$39.99/mo.
$34.99/mo.
$36.99/mo.
$14.99/mo.
Contract length
Month-to-month
42 months
60 months
12 months
36 months
36 months
No contrzts
Cameras
Indoor
Outdoor
Doorbell
Indoor
Outdoor
Doorbell
Indoor
Outdoor
Doorbell
Indoor, Doorbell
Sensors
Intrusion
Smoke/flood/CO
Panic button
Intrusion
Smoke/flood/CO
Panic button
Intrusion
Smoke/flood/CO
Panic button
Smoke/Freeze/Flood/Panic Button
Smart home features
Lights
Locks
Thermostat
Garage door
Lights
Locks
Lights
Locks
Thermostat
Garage door
Locks, Thermostat
Control panel
Touchscreen
Mobile app
Touchscreen
Mobile app
Touchscreen
Classic keypad
Mobile app
Base station, Keypad, Web or Mobile App

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