The Best Home Security Systems in Las Vegas
Most Popular Provider
Best for Home Automation
Best Customer Support
Las Vegas is a fast growing city; although rates have lessened in recent years, Clark County saw its population double every 10 years between 1930 and 2000, raising the total population from a homely 8,000 to more than 1.4 million. This has resulted in growing pains for the city, including police shortages and high crime rates — Las Vegas has more than five times as many crimes per square mile as the national average.
Las Vegas' property crime rate is twice the national average, making it all the more important to take steps to protect your home. We tested eight popular home security options for eight months to find the three best options in Las Vegas. All of our top picks have the technology to keep you safe, whether you prefer ADT’s long track record of success, Vivint’s extensive Smart Home features, or Frontpoint’s friendly and useful customer service. We’ll do a deep dive into each pick below, and we’ll also explain Las Vegas' false alarm policy so you have the information you need to make sure the police respond to your home in a timely manner.
The 3 Best Home Security Systems in Las Vegas
Las Vegas Home Security System Reviews
To find the best home security system, we researched national companies capable of providing professional monitoring, so they could keep an eye on our property around the clock. The companies we tested are probably familiar — ADT, Vivint, Frontpoint, GetSafe, SimpliSafe, Link Interactive, Protect America, and LiveWatch are the most popular companies in the business. We investigated each one to make sure they covered the basics of home security, went through the installation process to check out customer service, and tested each security system for eight months to ensure that the equipment and support held up in the long run.
We preferred companies with responsive customer service (from the first phone call to equipment troubleshooting) and user-friendly monitoring equipment and apps, and we gave extra points to companies that also offered automative services, like smart thermostats and lights. Our three top picks impressed us at every turn and are more than capable of blending seamlessly into your routine.
When most people imagine home security, ADT's small blue octagon sign is one of the first images that springs to mind. No matter where you are in the US, chances are you've seen these signs everywhere. There's a good reason for this: ADT helps protect more than six million homes. It's been in the home security business for 144 years, which has helped it build up its customer base while constantly improving home security offerings and designs.
ADT starts off with three service tiers, and each can be customized with home-specific equipment to keep your belongings and loved ones safe. The Traditional package is the most basic, with the standard window and door sensors as well as smoke and carbon monoxide detection. If you'd like to start automating your home, you'll want to upgrade to the Control package. This gives you access to the ADT Pulse App, where you can make sure your doors are locked (or unlocked, if your child forgets their key) or adjust your thermostat so your house is warm when you get home. ADT's only drawback is that security cameras only come with its highest service tier, Video, so you'll have to pay a bit more to take advantage of video monitoring.
ADT's ability to customize your home security system to fit your personal needs — with all the technological bells and whistles you desire — means that ADT should be on your list to contact when collecting quotes. In addition to fine-tuning your package plan by adding on custom equipment (whether you want to add on a doorbell camera or additional window protection), it'll send a professional installer to make sure your plan is set up and activated with little-to-no effort on your part. ADT's Traditional plan starts at $37 per month, but this can change depending on the type of equipment your home needs.
If smart home features and video monitoring are your top priorities, Vivint may be the best company for you. Vivint only has one service plan, the Total Home Package, but it includes home automation services and makes the option more affordable — Vivint's plan starts at $39.99 with no live video feed and $49.99 with live video, where ADT's home automation starts at $49.99. Vivint's tech is also best-in-class. You can lock your doors, manage your lights, and adjust your home's temperature manually, or you can let the SkyControl panel learn your habits and adjust things automatically to keep you comfortable. You can even set up automatic room lights or music while you're on vacation to make it look like your home is occupied.
We love that Vivint offers multiple camera options to protect your home from all angles. In addition to indoor and outdoor cameras, Vivint offers a smart doorbell camera, so you can check at a glance whether your USPS package has arrived. In addition, with an indoor security camera, you'll be able to do a quick visual check to see if your home alarm is triggered by intruders or just an enthusiastic cat.
Vivint allows you to choose a month-to-month contract, rather than locking you into the year- or multi-year-long contract that is standard for home security companies. Unfortunately, the month-to-month version requires you to purchase the equipment outright, which means a higher upfront cost than any of our other top picks. However, this also means you won't have to pay rental fees for the equipment or return the system if you choose to discontinue service. Vivint plans start at $39.99 per month, but your final price may vary depending on your particular equipment needs.
Frontpoint excelled for its customer service, making it a great option if you want a particularly guiding hand when choosing and setting up your home security system. We were impressed from the start, where our initial call to ask about equipment led us into a thoughtful discussion with the sales rep about our safety concerns. As we described every room of our house, she walked us through what specific equipment we might need. This great customer service only continued when we installed a system — even going so far as to replace a faulty part with overnight shipping — and when we needed help setting up our equipment. This last part is especially important, as Frontpoint is our only top pick to require DIY installation.
DIY installation means that your equipment is shipped directly to you, and you'll set it up on your own. This makes Frontpoint a little less convenient that our other top picks, which feature professional installation. However, Frontpoint makes DIY as easy as possible by creating a personalized website that walks you through each stage of the installation. If you're taking longer than expected on a particular stage, the site will ask if you would like to call customer support for some additional help. Once you're ready to activate your system, a short phone call finalizes the process and confirms that your system is live. In all, it took us about 30 minutes to install.
Like ADT, video monitoring is only available for Frontpoint's third and highest service tier. If you do want a security camera, you can consider upgrading to the Ultimate plan or look into installing your own home security camera. On the plus side, this means that the DIY installation for the other tiers is a little less intensive, as you won't have to set up a camera for the Protection or Interactive plans.
Compare the Best Home Security Systems in Las Vegas
Other Las Vegas Home Security Companies to Consider
Whether you choose ADT, Vivint, or Frontpoint, all of our top home security systems have the equipment and customizable packages to protect your home just the way you like it — whether that’s with a few cameras or a full-blown system worthy of Fort Knox. If you’d like to shop around with a few more companies and make sure you’re getting the most bang for your buck, we like these five Las Vegas home security companies. They come highly rated from sites like Yelp and Angie’s list and are a good place to start to get some additional quotes.
Las Vegas Home Security False Alarm Policy
Major cities take false alarms seriously, as they cost the police and fire departments time and money. In some cities, up to 98% of all home security calls are false alarms. While other cities charge homeowners for each false alarm (after one or two freebies) to recoup some of the cost, Las Vegas requires a verified response before they’ll dispatch police officers to your home. Verified responses can take one of three forms:
- A guard dispatched by your home security company to visually inspect your home
- Professional verification by your home security company, which examines video surveillance
- Self-verification, where you confirm a crime in progress by checking your video surveillance
Before committing to a home security company or purchasing a particular plan, you’ll want to ask the company how it plans on collecting a verified response and whether it will require you to choose a plan that includes security cameras or a guard dispatch program. Both ADT and Frontpoint offer a guard dispatch service; if they can’t get you to visually confirm an intruder by you looking at your security camera feed, they’ll send an armed guard to check out your property. If the alarm is tripped because of a burglar (and not your cat), they can then dispatch the police. Vivint doesn’t offer a guard service but will listen in through your control panel for signs of intrusion if it can’t reach you. To protect your privacy, none of our top picks have access to your security camera feed.
An armed guard service is a good option — particularly if you’re in a work meeting or on an airplane to Hawaii — but beefing up your security system with a security camera is worth considering. Not only does a camera proactively protect your home (about 50% of burglars will avoid homes where they can see a security camera system in place), but it also helps the police catch the criminals if a burglary occurs. If your home security package doesn’t include cameras and you don’t want to upgrade to the (typically most expensive) service tier, we tested 29 of the best DIY home security cameras to find out which ones made it easiest to protect your home.
Las Vegas Crime Rate
Las Vegas’ burglary rate is fairly high. In 2015, the FBI recorded 14,876 burglaries in the Las Vegas metropolitan area across a population just over 1.5 million people — about 10 burglaries for every 1,000 individuals. This is twice as high as the national average. This high crime rate is probably due to Las Vegas’ rapid population growth and increasing numbers of tourists, with a police force that struggles to keep up.
To improve the situation, Las Vegas approved a tiny sales tax increase in 2017 — amounting to a penny more in sales tax for every 10 dollars – that will help the Las Vegas Metropolitan Police Department hire 600 officers. This would increase the current police department by more than 25 percent, from 2,200 officers to 2,800.