The Best San Antonio Home Security Systems

San Antonio is known for its small-town feel, but it’s a big city — the seventh biggest in the country — and falls victim to typical urban perils. According to the FBI, San Antonio has some of the highest offense rates among the country’s largest cities. That means property crime is a pretty big concern for San Antonio residents.

A home security system can give peace of mind to someone who lives near the Texas Triangle. For San Antonio, we’d recommend professional (rather than DIY) monitoring and video surveillance that you can view by app. The chances of stopping or preventing a crime are much better if you catch the criminal on camera. Beyond that, the level of monitoring and home automation you’re looking for will determine which of our top picks is the best security company for you.

The 3 Best Home Security Systems in San Antonio

  • ADT -

    Most Popular Provider

  • Vivint -

    Best for Home Automation

  • Frontpoint -

    Best Customer Support

Best for
Home Automation
Vivint
Vivint
A la carte equipment options and smart home capabilities make Vivint great for automating your home.

Vivint is all about advancing home automation — so if you’re working on building a complete smart home, this is the security system for you. Our tester found Vivint’s technology simple to use, especially through its highly-rated mobile app. Vivint’s smart home devices can even connect with Amazon Alexa, letting you control your system through voice commands.

While ADT offers similar automation capabilities on a functional level, it’ll cost you more to upgrade to them: Vivint’s systems run for $40 per month without live video feed and $50 with live video, whereas ADT’s home automation starts at $50 per month. Vivint also offers à la carte equipment pricing, so you can choose exactly the equipment you need without anything extraneous tacked on.

The only catch? You’ll have to choose between purchasing your equipment upfront or locking into a five-year contract. No matter which you choose, Vivint can be a hefty initial investment. On the bright side, once you’ve purchased the equipment, it’s yours to keep. So even if you test Vivint’s professional monitoring month to month and decide it’s not for you, you’ll still be equipped with a fully functional DIY system.


Best Customer Support
Frontpoint
Frontpoint
Personalized support and great customer service make DIY installation worth the effort.

If you value great customer service first and foremost, we recommend Frontpoint. Every interaction we had with the company only bolstered our trust in its support channels. During our initial purchasing call, the representative was impressively informed. In order to give detailed recommendations, she inquired about the layout of each room, personal safety concerns, and the state of the neighborhood.

This level of customer care extended to our installation experience. Frontpoint is our only pick that requires DIY installation, which can feel intimidating at first. However, its detailed mobile site walked us through the entire process in about 30 minutes. And if you run into any issues, you can call Frontpoint or use its online catalogue of guides and tutorials.

While all Frontpoint plans come with professional monitoring, they vary widely in equipment offerings. The first-tier Protection plan gets you basic door and window sensors. The next step up, Interactive, enables access to home automation features and the company’s mobile app. Frontpoint’s best plan, Ultimate, adds video surveillance, motion-triggered photos, and night vision on top of those core features.

Our tester chose the Interactive plan but sorely regretted the absence of video surveillance when her alarm was triggered on vacation. She had no way of checking to see if someone was breaking in or if her cat had tripped the sensor — a potentially costly guess. If you’re choosing Frontpoint, it’s wise to spring for the Ultimate plan or purchase a third-party security camera to supplement your system.

Guide to San Antonio Home Security Systems

Research your neighborhood’s crime profile

It’s true that San Antonio’s property crime rates are more than double the national average. However, this stat may be alarmist depending on where you live. To assess the actual threat of crime in your area, check out a crime map of San Antonio. Pinpointing the types and frequency of violations in your neighborhood will help you choose a security system that fits your needs.

You can also improve the safety of the whole city by getting involved in the community. Try joining a neighborhood watch Facebook group or following your local police department and news stations. For those feeling the call to action, San Antonio’s Police Department also lets residents be the eyes and ears of the community with its Citizen on Patrol program. Residents patrol their own streets and use cellphones to report crimes. To join, all that’s required is a four-hour class.

Register your security system

False home security alarms are a pervasive issue nationwide. The San Antonio PD reported in 2015 that about 91% of the city’s alarms were false — a huge drain on local resources. To combat the problem and recoup losses, San Antonio requires a permit and fee for all home security systems.

In order to avoid fines, you’ll need to acquire a valid permit from the police department for your alarm system and report it within 12 hours of installing. To get a permit, download the application or call the Alarms Office at (210) 207-8282 and request the application be mailed to you. The $40 permit fee is due at the time of submission.

Compare quotes

Our tops picks have earned their nationwide reputations, but that doesn't mean you have to count out the little guy. Smaller businesses tend to provide great customer service, since they can focus their resources on a localized customer base. We found the five most popular companies in San Antonio based on customer ratings from Yelp and Angie's List. Any of these are strong options as you shop around for a company that will give you the best price on the equipment you need.

San Antonio Home Security Systems FAQ

How much does a false alarm cost in San Antonio?

Here’s the first thing you should know: Having a home alarm system without a permit is considered an ordinance violation in San Antonio. You’ll get whacked with a $50 fee right off the bat if an unregistered alarm brings policemen to your door.

Even if you do have a permit, false alarms will cost you. The first few are free (think of it as a warning ticket), but after that you’ll be fined starting at $75 per alarm. Costs escalate with each subsequent false alarm, up to $500 for your 10th or higher.

What is San Antonio's crime rate like?

San Antonio tops the FBI’s ranking of serious crimes among the 15 largest cities in the U.S., and there are seven times more property crimes than violent crimes. Given the relatively high occurrence of property crime, we recommend opting for professional monitoring and video surveillance. That way, you can be sure officers will always be dispatched when they’re needed.

The Best San Antonio Home Security Systems: Summed Up

ADT
Vivint
Frontpoint
The best
For brand recognition
For home automation
For customer support
Prices start at
$36.99/mo.
$39.99/mo.
$34.99/mo.
Contract length
36 months
Month-to-month
42 months
60 months
12 months
36 months
Cameras
Indoor
Outdoor
Doorbell
Indoor
Outdoor
Doorbell
Indoor
Outdoor
Doorbell
Sensors
Intrusion
Smoke/flood/CO
Panic button
Intrusion
Smoke/flood/CO
Panic button
Intrusion
Smoke/flood/CO
Panic button
Smart home features
Lights
Locks
Thermostat
Garage door
Lights
Locks
Thermostat
Garage door
Lights
Locks
Control panel
Touchscreen
Classic keypad
Mobile app
Touchscreen
Mobile app
Touchscreen
Mobile app