If you’re new to home insurance, you might be surprised to learn it’s not just protection for the physical structure of your home, or even everything in it. Homeowners insurance policies also include liability coverage if you’re sued for damages or injuries to someone else — say your dog bit your neighbor, or someone slipped on your front steps. Between these two coverage types there are tons of options: You can raise or lower the dollar limits, choose how to set the replacement value of your possessions, and add on coverages.

If it’s starting to sound like you won’t know where to start, you’re not alone: 60 percent of US homes are underinsured, a 2013 study by Marshall & Swift/Boeckh found. That means the majority of homeowners don’t know what kind of coverage they should get and are actually at a greater financial risk than they need to be.

So in our quest to find the best home insurance companies, we paid close attention to the providers whose websites and customer service reps really break it down. We also looked for carriers whose financial strength is beyond a doubt, compared policy types, and dug into the single most important factor: customer satisfaction during the inherently unpleasant process of filing a claim.

Our Picks for Best Homeowners Insurance Companies

  • Allstate

    Best for First-Time Homeowners

  • Amica

    Easiest Claims Process

  • State Farm

    Most Popular

  • Farmers

    Best for Condo Owners

  • Travelers

    Best for Green Homes

  • MetLife

    Best Replacement Coverage

  • Safeco

    Unique Bundled Deductible

  • Progressive

    Fastest Quote Process


    Strongest Financial Outlook

Our Picks for the Best Homeowners Insurance Companies

Allstate: Best for First-Time Homebuyers


For first-time homebuyers new to the world of home insurance, the amount of technical terms and coverage options can feel overwhelming. To help you better understand the industry, Allstate’s website contains a library of best-in-class resources — everything from articles and videos, to quizzes and infographics.

Particularly impressive was an online Common and Costly Claims tool that lets shoppers type in their ZIP code to see the most common claims in their region, complete with average dollar amounts. It even has a startlingly realistic GoodHome home report that plays a Google Street View video of your home (or potential home) as it enumerates its risks. Allstate’s tools and resources section also includes great articles and tip sheets on home safety topics to help you maintain your home and prepare for risks.

Other provider’s resources specific to homeowners insurance were nothing special — few articles, glossaries, or an FAQ. With those insurers, if you have more questions about fees, coverage, and the claims process, you’ll have to look elsewhere.

Allstate also offers the largest volume of discounts of the companies on our list, including discounts for homes with smoke alarms, fire extinguishers, or deadbolt locks, as well as for enrolling in autopay, and being claim-free for at least one year.

Amica: Easiest Claims Process

Amica Logo

Amica consistently ranks among the top homeowners carriers by J.D. Power and Consumer Reports due to its sky-high customer satisfaction with the claims process. In fact, Amica was the only one of our top providers that received a 5/5 for its “claims factor,” a rating based on customer satisfaction with providers’ settlement, estimation, and repair process.

Like most of our top picks, Amica lets you file a claim completely online. But Amica’s Claims Advisor tool actually walks you through the entire process and defines key terms, so you know exactly what to expect at every step. Our other providers only offer FAQ articles or suggest calling an agent.

State Farm: Most Popular

State Farm

State Farm writes more homeowners insurance than any other carrier in America — which speaks to its exceptional customer retention. Though not as comprehensive as Allstate, State Farm’s tools, discounts, and resources are all top-notch. Its insurance FAQ section offers a detailed explanation of home insurance and how it works, and the Simple Insights blog providers tips for homeowners on everything from fire prevention to home security strategies. Many topics even feature video tutorials.

State Farm does offer discounts for purchasing multiple policies, maintaining a claim-free record, and installing certain protective devices in your home, such as smoke detectors and fire alarms. However, you won’t get any price breaks based on the age of your home, even if it’s newly built. Similarly, State Farm doesn’t provide discounts for new homeowners or for homeowners who have recently completed renovations, both of which are offered by Allstate, Farmers, Liberty Mutual, and Amica. If you think you might be eligible for any of these discounts, it can pay to shop around.

Farmers: Best for Condo Owners

Farmers Insurance

Though home insurance coverage for condos is offered by every major insurer in the market, most companies supply relatively little information about these policies. Farmers home insurance is one of the few providers that offers solid online resources detailing its condo insurance policies.

You can learn about the various coverage options available to you and how to build the right policy. For example, condo owners typically only need enough coverage insure their unit’s interior, while their HOA’s insurance policy covers the hallways, elevators, and any other common areas. If you are currently or soon to be a condo owner, this is a great resource to get you up to speed.

Travelers: Best for Green Homes

Travelers Insurance

Travelers home insurance provides a great selection of discounts, including a truly unique green home discount. You can save 5 percent if your home is certified ‘green’ by the Leadership Energy and Environmental Design (LEED) organization.

Like most insurers in the industry, Travelers home insurance also offers price breaks to homeowners who install protective devices in their homes, including burglar and fire alarms, deadbolts, and fire extinguishers. They also offer discounts for new homes, newly renovated homes, and new homeowners. If you maintain your policy without a claim for an agreed period of time, you can earn another price break. Further savings of up to 15 percent are available if you buy an additional Travelers policy in the home, auto, or boat categories. Depending on how many discounts you qualify for, you could be in for substantial savings.

MetLife: Best Replacement Coverage

Met Life

MetLife’s website, which devotes little more than a page to homeowners insurance, pales in comparison to our other providers. But it redeemed itself with a standard coverage offering that’s exceedingly rare in today’s market: guaranteed replacement cost coverage for both structure and contents.

This means that if your home and everything inside are completely destroyed, your MetLife policy guarantees the full cost of replacing them. Other providers typically only offer extended replacement cost coverage, which means the insurance company will only pay 25 to 50 percent more than the value of the home. For example, let’s say your home is valued at $250,000, but it costs $500,000 to replace. With guaranteed replacement coverage, MetLife will pay the full $500,000 cost to replace your home, while other providers might only pay up to $425,000. In a worst-case scenario, that extra coverage can make a real difference.

Metlife also wins points for its timely payouts and claims filing experience. Its Consumer Reports Reader Score was a solid 89, second only to Amica.

Safeco: Unique Bundled Deductible


Safeco stands out for its two unique coverage options. If you insure your home and car through Safeco, you’re eligible for the “single loss deductible,” which allows you to pay only one deductible in the event of multiple losses. For example, if both your home and car are damaged in the same accident, you’re only required to pay the home deductible. This option is unique to Safeco, and it could make a big difference in how much you have to pay in the event of a serious disaster.

Safeco also offers equipment breakdown coverage. If an appliance breaks beyond repair, it will pay to have it replaced with an Energy Star-rated appliance of a similar quality, saving you from having to replace appliances out of pocket or purchasing a separate home warranty.

Progressive: Fastest Quote Process


Comparison shoppers will appreciate Progressive’s online quote tool, which produces a policy price in minutes. Though choosing home insurance policies can be complex, Progressive alleviates the process by walking you through with clear explanations so you know what information you need to provide. You can open a live chat with a Progressive home insurance representative as you complete your quote, a great way to clear up any confusion.

MetLife, on the other hand, doesn’t even offer an online quote tool. To see your pricing and coverage options, you’ll need to do it the old fashioned way and call your nearest agent. Our other picks’ quote tools are just fine — but when you’re trying to compare your options, speed and flexibility matter most.

GEICO: Strongest Financial Outlook


All our top picks have excellent or superior financial outlook, but GEICO received the highest financial strength ratings possible from both A.M. Best (A++) and S&P (AA+). Moody’s even praised GEICO for its strong market presence and healthy underwriting results — a good indication that the company will be around long term.

Filing a claim with GEICO can be done online, over the phone, and through their mobile app. And, as with most insurers’ mobile apps, you can upload photos of the property damage when you file your claim.

Find the best homeowner insurance in your area.

Get a quote by entering your ZIP code and start saving today.

Did You Know?

Homeowners insurance protects more than just your home.

One of the biggest misconceptions about homeowners insurance is that it covers only the physical structure of your home. In fact, a standard policy should cover all six of the following:

Dwelling (also called Coverage A). This includes the main building, and its plumbing, heating, and air conditioning systems, against damage from outside forces.
Other structures (or Coverage B). This pays for damage to fences, sheds, garages, guest cottages, and any other structure not connected to your house.
Personal property (or Coverage C). This reimburses you for lost, stolen, or ruined possessions such as furniture, electronics, and clothing, even when they aren’t on your property. You can choose to insure them for their actual cash value (the original value, less depreciation) or their replacement value (what it costs to buy a replacement in similar condition).
Loss of use (or Coverage D). This pays for your living expenses during the time you’re unable to live in your damaged home.
Liability (or Coverage E). This covers your financial loss if you or anyone in your family is sued for damages or injuries to someone else. The event does not have to happen on your property. Increased limits for liability coverage — important if you own valuable assets that could be targeted in a lawsuit — can be added on as “umbrella coverage.”
Medical payments to others (or Coverage F). This is intended to pay for relatively minor medical bills resulting from an injury, like if a friend cuts their finger while helping you make dinner.

You’re probably underinsured.

If you already have homeowners insurance, there’s a 50-50 chance you’re underinsured. Many people mistakenly insure their home based on the amount they paid for it, when the true cost of rebuilding is significantly higher. “If you have a mortgage, your lender may only require you to purchase a policy with enough coverage to protect their interest — particularly if you have a low balance,” says Christina Moore, a compliance and risk management VP at SWBC. “But in the event of a substantial or total loss, the cost of rebuilding your property could be much more, leaving you with potentially large out-of-pocket expenses.”

Your coverage should be enough to rebuild the structure in the event that it’s totally destroyed, even if prices for supplies go up following a disaster. To get a rough idea of what you need, multiply your home’s square footage by the prevailing cost of building materials in your area.

Very valuable items need their own special endorsements.

Everything in your home – including your fine furs, your original art, and your heirloom jewelry — is covered by your standard policy only up to a specific dollar amount. To insure your most valuable possessions for their full replacement value, you’ll need to purchase a special endorsement for their official appraised value. In insurance-speak this is called “scheduling” valuables.

Flood insurance isn’t part of a standard homeowners policy.

Insurance for flooding that happens as a result of a storm and not from a pipe bursting or sewage backup is not covered by your homeowners insurance. Instead, it’s available in a separate policy from the National Flood Insurance Program (NFIP). The financial risk is carried by the federal government, so it sets the price for your area. Even if you don’t live in a floodplain, it’s a good idea to consider flood insurance: The Insurance Information Institute cites it as the most common and costly natural disaster in the United States.

Homeowners insurance covers disasters; home warranties cover mechanical breakdowns.

Homeowners insurance is there to protect you from financial ruin in the event of a disaster, not to cover normal wear and tear. A home warranty, by contrast, covers the mechanical breakdown of systems in the home like plumbing and electricity. Sound like something you want? We’ve done a home warranty review too.

The Bottom Line

Amica Mutual earned our “Best Overall” badge by excelling in every major area: financial strength, customer service, and claims experience. The most important aspects of homeowners insurance are getting the right amount of coverage followed by a painless claims experience. A cheap premium isn’t worth much if you have to beg for your coverage when you need it.

Best Homeowners Insurance: Summed Up

Take Action

Calculate your home’s reconstruction cost. In the event of a disaster, it’s vital that the amount of coverage you have is right — that’s what is going to pay for your repairs and/or a full rebuild. Your coverage limits for personal belongings and other structures are related to the amount of coverage on your dwelling, so you’ll have better protection for all your property if you lift your dwelling limit.

Catalogue your belongings. “I recommend that people create video evidence of all their belongings, as well as the inside and outside of their home,” says Jeffrey D. Diamond, adjunct professor of insurance law at Georgia State University College of Law. The Insurance Information Institute also offers a free online tool that makes it easy to remember everything you need to catalog, and then keep it stored online. “The more ways in which you can establish and prove the features of your home, as well as the quality and quantity of your personal property before a loss occurs,” Diamond adds, “the better your homeowners insurance coverage will serve you at the time of need, if and when the need arises.”

Get a few quotes by phone. “Calling around to obtain quotes will take some time, but it is worth it to compare coverage and rates,” says Moore. Unlike auto insurance quotes, homeowners insurance quotes are more accurate when you call. The online tools are attractive because they make it appear easy to compare quotes from multiple carriers at once, but they often oversimplify in their information collection. For instance, you might be eligible for a discount from a certain carrier that wasn’t factored into the comparison, or you might want a specific endorsement it didn’t ask about. Call, go through each carrier’s specific questions, and then you’ll receive quotes that are worth comparing.

Find the best homeowner insurance in your area.

Get a quote by entering your ZIP code and start saving today.

The Best Homeowners Insurance by State

Every state has different insurance providers, as well as unique circumstances that affect policies and coverage. We’ll be reviewing the five largest providers in every state using a methodology similar to the one for this review on nationwide providers. Check back soon to see if your state has been reviewed yet.

More Homeowners Insurance Reviews

We’ve been digging deep into homeowners insurance for several years now, and have published additional reviews. However, we haven’t finished updating them to be consistent with our latest round of research. Be on the lookout for updates in the upcoming weeks.