RingCentral Fax Review

RingCentral is an industry-leading online fax service that complements modern design with excellent integration capabilities. RingCentral is easy to learn and deserving of its place at the top.

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The Good

Dynamic contact management

If you already have a list of contacts, RingCentral enables you to import that list directly into their interface, a convenient feature not offered by all online fax services. If needed, you can also export your contact list. In addition, RingCentral offers the ability to search your contacts or view them in Personal or Group lists sorted according to first or last name. All these functionalities make RingCentral’s contact management system among the best in the industry.

Logical forwarding system

With RingCentral, all you need to do is select the fax you want to forward, visit your contacts list, add any desired names, and hit the forward button. Forwarding may seem like a simple function that every online fax service would’ve nailed down by now, but many of RingCentral’s competitors make the process more difficult than it needs to be. For this reason, RingCentral’s strength in this area really stands out.

Broad integration capabilities

RingCentral has the ability to integrate with cloud-based services like Box, Google Drive, and Dropbox as well as more traditional software like Microsoft Office and Outlook. Storing documents in the cloud is becoming more and more common and having the ability to seamlessly retrieve and fax these documents is a powerful resource.

Comprehensive learning materials

RingCentral provides user guides, including a quick start guide to help you get started. A searchable knowledge base makes it easy to find answers to common questions and an active user forum enables you to post your own questions and get answers from other users or RingCentral experts. If you lack confidence in your ability to learn a new product, or prefer to troubleshoot problems on your own, the resources offered by RingCentral are a great asset.

Ample enterprise features

RingCentral is one of very few online fax services that includes a variety of features specific to larger organizations. Not every organization benefits from having multiple user accounts, designating an administrator, and allocating billing. However, if you’re managing a larger organization, these are exactly the types of features that make business easier to operate.

The Bad

Default pop-up message settings

On the main RingCentral menu is a Messages option where you can view your inbox, outbox, sent items, and deleted items. The interface that delivers this content is easy to use, but it automatically opens in a second window. Given that users all have their individual preferences, it’d be best to offer customers the choice between single or multiple windows. However, this will probably be a minor issue for most users.

No internal viewer

In order to view a fax in your inbox or outbox, you have to download the fax before you can open and view it. If you’re working with a high volume of faxes, having to download and open faxes gets very tedious, and an internal viewer that enables you to view a fax directly in the interface would greatly ease the process.

The Details


  • Additional Cost per Page: $0.04 - $0.06
  • Fax Pages: 500 - Unlimited
  • Free Trial: 30 days
  • Monthly Price: $9.99 - $59.99
  • Monthly Price (With Annual Contract): $7.99 - $49.99
  • Setup Fees: None


Fax 500

  • Price: $9.99/month
  • Discount: $7.99/month with annual subscription
  • Setup Fee: None
  • Fax Pages - Send and Receive: 500
  • Additional Cost per Page: $0.06

Fax 1000

  • Price: $17.99/month
  • Discount: $12.99/month with annual subscription
  • Setup Fee: None
  • Fax Pages - Send and Receive: 1,000
  • Additional Cost per Page: $0.05

Fax 2500

  • Price: $59.99/month
  • Discount: $49.99/month with annual subscription
  • Setup Fee: None
  • Fax Pages - Send and Receive: 2,500
  • Additional Cost per Page: $0.04

Fax Unlimited

  • Price: $49.99/month
  • Discount: $39.99/month with annual subscription
  • Setup Fee: None
  • Fax Pages - Send and Receive: Unlimited
  • Additional Cost per Page: N/A

You can find more details on RingCentral Fax’s pricing here.

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