Phone Power Review

Phone Power has earned a reputation as one of the best VoIP services in the industry with their affordable pricing, advanced mobile tools, and excellent customer support for both residential and business customers.

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The Good

Huge discount for prepaying

Paying for a year of Phone Power VoIP service upfront earns you a savings of nearly $140 when compared to their month-to-month plan. Though this means the service is initially more expensive than many of the other companies reviewed, you’re getting a great deal in the long run if you can afford these larger initial costs. There’s also the option to commit to a two-year contract if you want to save money on your Phone Power service, though you won’t receive as large of a discount this way.

Adjust bandwidth for improved call quality

If you’re experiencing issues with your call quality, use Phone Power’s Bandwidth Saver tool to reduce the amount of bandwidth by up to two thirds. This should resolve any issues with choppy calls or delays in response time. A tool like this is most useful for individuals who don’t have the fastest Internet service, which results in less-than-optimal call quality.

Monthly allowance for free international calls

Every Phone Power customer gets 60 free minutes per month they can use to make calls to landlines in 75 countries around the world. You can also call mobile numbers in 26 countries, including Canada, using these minutes. If you find 60 minutes isn’t enough, you can always upgrade to the World Plus plan, which offers unlimited international calling. However, for most people, 60 minutes should be more than enough for the occasional international call. There aren’t many companies that offer free minutes to their customers, and while it isn’t likely to be a deciding factor in most people’s decisions, it could be a deciding factor if you’re on the fence between two VoIP services.

Straightforward business pricing

Phone Power lays out how much businesses can expect to pay for their VoIP service in a simple table. It presents you with basic information about all their plans, including the length of the contract, number of included minutes, and price for each extension. Enter the number of lines you need and the table will automatically update to give you an accurate idea of how much the service will cost you. The majority of VoIP providers require you to speak to a company representative in order to get a quote for your phone service, and while you do have to contact the company in order to set up your Phone Power plan, it’s nice they enable you to get an accurate estimate without doing so. This makes it easy to get a feel for whether or not Phone Power VoIP service is within your company’s budget or not.

Take your VoIP service anywhere

Thanks to Phone Power’s mobile apps, you can make calls through the VoIP service even when you aren’t home. These apps are available for Androids and iPhones and enable you to make calls over 3G, 4G, or a Wi-Fi connection. Using Phone Power’s Remote Click2Call feature, you can also make calls when you’re not connected to Wi-Fi. The mobile app connects your call to your Phone Power home phone number as well as the number you dialed. In addition, you’re able to call internationally through this mobile app, and you’re presented with the per-minute rate before you dial so you know what to expect.

Get help anytime you need it

Phone Power representatives are standing by 24/7 to assist you with any questions or issues you have with your VoIP service. They will walk you through setting up your system, answer questions about your plan, and help you troubleshoot any problems that arise. For those who prefer to find the answers on their own, there’s a helpful knowledge base that outlines how to use each feature of your VoIP system as well as an FAQ section for common questions. If you don’t find what you’re looking for there, head over to the forums. Post your question and another user or company representative will respond as quickly as possible.

The Bad

Large early termination fee

Cancelling your contract with Phone Power before the term is up results in an early termination fee of either $99 or the remainder of your contract amount, whichever is less. Phone Power is definitely not the only VoIP provider to charge their customers an early termination fee, but many other companies’ fees are considerably lower. One way to get around the early termination fee entirely, though, is to avoid committing to a contract in the first place. With Phone Power’s month-to-month plans, you’re able to cancel at any time without incurring any additional charges.

The Details


  • Early Termination Fee: $99
  • Money-Back Guarantee: 30 days
  • Monthly Price: $8.33 - $24.95
  • Setup Fee: None
  • Shipping and Handling Fees: $15

Pricing - Residential Plans

Unlimited U.S. and Canada

  • Monthly Rate: $8.33 - $19.95
  • Contracts Offered: Month-to-Month, One-Year, Two-Year
  • Local/Long Distance Minutes Included: Unlimited
  • International Minutes Included: 60

Unlimited World Plus

  • Monthly Rate: $24.95
  • Contracts Offered: Month-to-Month
  • Local/Long Distance Minutes Included: Unlimited
  • International Minutes Included: Unlimited

Pricing - Business Plans

Cloud PBX Plan

  • Monthly Rate: $17.95/extension - $22.95/extension
  • Contracts Offered: One-Year, Two-Year, Three-Year
  • Local/Long Distance Minutes Included: Unlimited
  • International Minutes Included: None