InterCall Unified Meeting 5 Review

InterCall Unified Meeting 5 is perfect for large, mobile teams who need a customizable and flexible web conferencing solution. One thing to note, however, is the absence of cloud storage space for saving documents.

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The Good

Choose how you want to pay

InterCall offers monthly and pay-as-you-go plans for their Unified Meeting 5 service, so you’re able to pay whichever way works best for you. Paying as you go is a great way to save money if you don’t host meetings often. The majority of companies require their customers to pay a flat, monthly rate no matter how frequently they use the web conference space, so the option to pay only for what you use is extremely valuable. If web meetings are a regular part of your business, the monthly plan is more cost effective in the long run. One thing to be aware of is that InterCall’s monthly plan supports a maximum of 20 attendees, so you must opt for the pay-as-you-go plan if you want to include more people.

Host and join meetings from anywhere

InterCall’s MobileMeet® apps for Apple, Android, and BlackBerry devices enable you to schedule and start meetings, even when you’re away from the office. There’s no way to screen share or view video from the mobile apps currently, but you’re able to participate in the discussion through VoIP and chat. Hosts can manage participants by muting their lines and adding and removing members just as they would during a traditional web conference. It’s also possible to connect to the meeting from a landline if you’re not near a computer. Having so many different options for joining and hosting a meeting makes InterCall one of the top web meeting choices for helping mobile workforces stay connected.

Breakout rooms for private discussions

InterCall gives you the option of separating your attendees into groups and giving them access to breakout rooms where you can speak to them privately. This is a handy tool if you’re holding a large meeting and want to break the group into smaller teams to focus on specific parts of a project. These breakout rooms work in much the same way as the main conference room, giving attendees the ability to chat with one another, share video feeds, make annotations on presentations, and much more. The only difference is attendees are only able to enter the breakout room you give them access to. Tools like this are very rare among web conferencing providers, but there’s no denying they’re useful to have, particularly if you’re meeting with a large group of people.

Rebrand your space for a custom look

For a one-time additional fee, you can rebrand your InterCall Unified Meeting 5 conference space to include your company logo. This logo appears within the meeting room itself and on email invitations you send out. You’re also able to change the color scheme so it fits in with your company’s design and image. InterCall even gives you the opportunity to customize several features of the online meeting space. Change the dial-in numbers for the meeting, how the chat feature works, and add advanced social-media integration. You can also create a custom URL with your company name or any other phrase you choose.

Schedule meetings with ease

InterCall integrates with Microsoft Outlook, so you’re able to schedule meetings directly from there with just a few clicks. Email invitations go out to your participants once you’ve set up the meeting and the scheduled date is automatically marked down on the calendar. If you need to change the meeting date after you’ve sent out the invitations, mark the adjustment on your calendar and participants are automatically notified. InterCall Unified Meeting 5 also gives you the unique option to schedule meetings for others, such as coworkers or bosses. This is useful if you need to reschedule an important meeting for your team or if you’re in charge of scheduling your boss’s appointments.

The Bad

No file storage

InterCall doesn’t include any cloud storage space with the purchase of their Unified Meeting 5 service, so there’s no way to store files for participants to download. InterCall isn’t the only company that doesn’t offer a document library, but there are several companies out there who give their customers the option to store files within their account. If this is important to you, you may want to consider a company like iMeet, which offers several GB of storage space with each plan.

Two video feeds only

InterCall Unified Meeting 5 only supports two simultaneous video feeds, which is considerably less than what most other web conferencing services offer. It might not be an issue in situations where you’re giving a presentation, as you may only need one or two video feeds going at once. But if you’d like to meet face to face with your team members who are scattered all across the country, the option to add more webcam feeds would be helpful. Most web conferencing services support at least four simultaneous webcam feeds, so if this sounds like a better fit for you, continue shopping around.

The Details


  • Contract Length: Pay-As-You-Go, Monthly
  • Free Trial: 30 days
  • Max Number of Participants: 150
  • Monthly Price: Contact Company
  • Simultaneous Video Feeds: 2
  • Storage Space: N/A


Unified Meeting 5

  • Monthly Rate: Contact Company
  • Max Number of Participants: 150
  • Simultaneous Video Feeds: 2
  • Storage Space: N/A

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