THE GOOD

Upload to the Internet quickly:

Uploading photos, videos, and other items to the Internet is extremely fast with EarthLink's 7 Mbps upload rate. Speeds like these are pretty uncommon among DSL Internet providers, and could make a big difference in the overall quality of your Internet, especially if uploading content is something that you do often. If this sounds appealing to you, looking more closely at EarthLink's offerings may be a smart decision.

Plans come with a free modem:

When you sign up for DSL Internet from EarthLink, you get your wireless modem for free, no matter which plan you select. This is a great perk that few other companies in the industry offer. Most require you to purchase or lease this equipment for an additional fee, so by EarthLink giving this to you for free, you could be saving yourself quite a bit of money.

No credit check required:

EarthLink does not require a credit check before they provide service, which is relatively uncommon among Internet providers. Though you may have no trouble going through a credit check, it is nice that EarthLink does not make you jump through this extra hoop. All you have to do is sign up, install your system, and enjoy your DSL Internet service.

THE BAD

All plans require contracts:

All EarthLink's DSL Internet packages include a 12-month commitment. Most Internet providers do not require any sort of contract whatsoever, so the fact that EarthLink does — and that the contracts are so long — may be extremely irritating to some customers. If you would prefer a little more freedom in your DSL Internet service, there are other companies without these restrictions that could be more appealing.

THE DETAILS

Provider Details
Monthly Price $29.95 - $49.95
Service Area Nationwide
States Available 21
Additional Fees
Early Termination Fee Up to $90
Equipment Lease Fee None
Installation Fee None
One-Time Setup Fee None
Other Fees None

FEATURES

Title
  • No Bandwidth Throttling The internet service provider will not throttle your bandwidth, regardless of usage.

  • Standard High Speed The Internet service offers download speeds up to 10 Mbps.

  • Unlimited Data The Internet service allows unlimited data usage.

  • High Speed Plus The Internet service offers download speeds between 11 and 25 Mbps.

  • Performance High Speed The Internet service offers download speeds between 26 and 50 Mbps.

  • 24-Hour Support You can receive customer service or support 24 hours a day through a dedicated support line.

  • Email/Ticket The Internet service provider has an email or ticket system dedicated to support.

  • Live Chat The Internet service provider offers live chat support.

  • Phone You can contact the Internet service provider by phone to get support.

  • Social Media You can contact the Internet service provider with questions through social media websites.

  • Tech Support The Internet service provider offers technical support.

  • Make Payment You can make a payment online.

  • Manage Email Accounts You can manage email accounts online.

  • Update Contact Information You can update your contact information online.

  • Update Payment Method You can update your payment method online.

  • View Bill You can view your bill online.

  • Money-Back Guarantee The Internet service provider offers some form of money back guarantee within an allotted time period.

  • No Activation Fees The Internet service provider doesn't charge any activation fees.

  • No Long-Term Contract You can get Internet service without signing a contract that is longer than one year.

  • No Contract You can get Internet service without signing any contract.

  • No Early Termination Fees The Internet service provider does not charge a termination fee if you cancel your contract early.

  • No Price Increases The Internet service provider does not automatically increase prices at certain time periods.

  • Short-Term Contract You can get Internet service without signing a contract that is longer than six months.

  • Free Internet Modem The Internet service provider offers a free Internet modem.

  • Internet Modem The Internet service provider offers an Internet modem, usually to rent.

  • Wireless Gateway The Internet service provider has a single device that brings together all your services (Internet and TV) and distributes them throughout your home.

  • Free Shipping The Internet provider will ship any equipment needed for free.

  • Professional Installation The Internet service provider offers professional installation.

  • Self Installation You can install the equipment needed to get Internet service on your own.

  • Installation Warranty The Internet service provider offers free assistance with anything that needs to be fixed within a certain time period after installation.

  • Schedule Online You can schedule a professional installation appointment online.

  • Authorized Dealers You can sign up for Internet service in person through an authorized dealer at a retail location.

  • No Credit Check You can get Internet service without going through a credit check.

  • Online You can sign up for Internet service online.

  • Phone You can sign up for Internet service by phone.

  • Find a Dealer The Internet service provider's website has a feature that helps you find a dealer closest to you.

  • Plan Selector The Internet service provider's website provides a plan selector tool to help you pick the right plan for your needs.

  • Free Email Accounts The Internet service comes with free email accounts.

  • Bundled Phone Service You can add phone service to your Internet package.

  • Bundled TV Service You can add television to your Internet package.

  • Wi-Fi Hot Spot Access The Internet service comes with Wi-Fi hot spot access so that you can connect to your Internet service on the go.

  • FAQ The Internet service provider has a list of answers to frequently asked questions.

  • Knowledge Base The Internet service provider has a knowledge base of detailed help articles.

  • User Guide The Internet service provider has a user guide or training manual available.

  • Forum The Internet service provider has an interactive forum where users can post questions and answers.

PRICING

1.5 Mbps

Price: $29.95 - $39.95/month
Download Rate: 1.5Mbps
Upload Rate: 1.5Mbps
Data Allowance: Unlimited

3.0 Mbps

Price: $$34.95 - $44.95/month
Download Rate: 3Mbps
Upload Rate: 3Mbps
Data Allowance: Unlimited

5.0 Mbps and Higher

Price: $$39.95 - $49.95/month
Download Rate: Up to 7Mbps
Upload Rate: Up to 7Mbps
Data Allowance: Unlimited

* Package details and pricing may vary according to location.

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