Geico Home Insurance Review

Geico offers standard homeowners insurance and an above-average digital experience for customers. ​
Fact-checked with HomeInsurance.com ​
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Available nationwide
Discounts for Geico car insurance policyholders
A Berkshire Hathaway company

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Geico is the fourth most popular insurance provider in the U.S. according to YouGov. It places third in popularity among Millennials, sixth among Generation X-ers, and fifth among Baby Boomers. As a household name in the insurance industry, Geico can be a great fit for a variety of insurance needs but can be especially great for homeowners insurance. We take a deep dive in our 2021 Geico homeowners insurance review to help you determine if this company is the right insurance fit for you.

Geico Overview

In business since:
1936
JD Power Score: J.D. Power scores are based on surveys for customer satisfaction and product quality.
N/A
AM Best: AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
A++
States served (availability):
50 States

Pros & Cons

Pros

  • National coverage
  • Affiliate and non-affiliate insurance partners
  • Intuitive digital platforms
  • Helpful digital resources for website and app support
  • Multi-policy discounts with car insurance
  • Bundle discounts for multiple Geico insurance policies
  • Competitive homeowners insurance coverage
  • Affordable comprehensive insurance coverage

Cons

  • Higher-than-average customer complaint index
  • Mediocre customer service ratings
  • Third-party provider services policies
  • Policies issued by Geico’s network of partners 
  • Limited discount options
  • Discounts vary by region and issuing partner

Geico Highlights

Pricing
Coverage
Customer Experience
Discounts & Add-Ons

The average cost of homeowner insurance in the U.S. is $1,312 per year, according to Bankrate’s study of annual quoted premiums. Pricing can vary greatly, depending on state requirements, the value and age of your home, and how vulnerable your area is to natural disasters or crime. Geico offers many ways to lower the cost of your homeowners insurance if you have a good credit score, make renovations that protect your home from natural disasters, or increase your deductible.

Geico homeowners insurance covers several types of insurance, including structure, belongings, liability, and additional living expenses coverage. If you get an insurance policy, your house can be protected for scenarios like fire, wind, hail, and in some cases, water damage. Liability coverage can pay for expenses if someone suffers an injury on your property or if a child breaks a neighbor’s window, for example. Finally, additional living expenses can help you pay for a hotel or other living arrangements if your home becomes inhabitable. To estimate your homeowners insurance, you may need to speak with a licensed agent to determine what your financial assets are and what risk you’re comfortable assuming in the event of a loss.

Geico enhances the digital customer experience for some policyholders. In fact, in J.D. Power’s 2021 Insurance Digital Experience Study, Geico earns 5 stars and is rated the top company in the industry for insurance. To get a home insurance quote from Geico, you may contact a local agent via email, phone, Twitter, or a chatbot on its website with an app on the website to begin the process.

However, Geico receives a high number of complaints from the National Association of Insurance Commissioners (NAIC). While the baseline average is 1.00, Geico has a complaint index of 1.35 for total complaints. Most of the complaints relate to Geico’s auto insurance sector regarding trouble with unsatisfactory and delayed settlements. Your experience may be different, depending on the policy you buy and the local office that services your policy.

You can lower the cost of your premium through various discounts offered by Geico. One great way for homeowners to save is by purchasing multiple policies with this provider. Geico offers some discounts for homeowners who reduce risks to their homes by installing security systems or fire extinguishers, but there isn’t much more outside of the basic discounts.

Methodology

We evaluated the company based on their customer rating and experience, financial stability, and coverage to determine Reviews.com score and create our Geico Homeowners Insurance Review. To compare this company with home insurance companies across the board, we calculate each Reviews.com score based on the following:

  • Customer Ratings — Customer ratings are an indication of satisfaction with the process of filing a claim. We measured this using J.D. Power Homeowners Satisfaction ratings.
  • Coverage — As there isn’t one company to fit everyone’s needs, we evaluated companies by the amount of coverage options and add-ons available. 
  • Confidence — It is extremely important for insurance companies to fulfill customers’ claims. Companies with sound financial strength will not have issues paying out claims, regardless of the amount. However, companies with weak financial strength might not be able to pay out claims. We measured this using AM Best’s ratings, which specializes in assessing the financial strength of insurance companies.
  • Customer Experience — The amount of complaints a company receives is an indicator of the overall customer experience as it expresses dissatisfaction. We have based this measure on the NAIC National Complaint Index.

The Competition 

CompanyReviews.com ScoreAM Best Financial Strength RatingJ.D. Power 2019 ScoreNAIC Customer Complaints
Geico2.75A++N/AMore complaints than average
State Farm 3.75A-829/1000More complaints than average
Allstate4A+829/1000More complaints than average
Progressive3.75A+797/1000Fewer complaints than average
Amica4.25A+853/1000Fewer complaints than average

*All information accurate as of August 2021

Geico vs. State Farm

When we compared customer complaints for Geico versus State Farm home insurance, State Farm has fewer complaints than Geico although most of the complaints from Geico’s customers are based on its auto insurance business. Another stand-out factor for State Farm is that the provider is a top-rated company in our survey for the best homeowners insurance companies

In terms of availability and coverage, both companies have local agents and cover properties in all 50 states. They also offer similar discounts.

Geico vs. Allstate

Looking at customer complaints for Geico versus Allstate, the latter has a wider array of discounts like early signing discounts and homebuyer discounts, which Geico does not advertise. Another big difference is that Allstate underwrites all of its homeowners insurance policies, while Geico works with a network of partners for this type of insurance. Both companies have intuitive websites and apps and serve the 50 states in the United States.

The Bottom Line 

Geico is a well-known, popular insurance company that offers homeowners coverage on par with competitor companies. It may be worth getting a quote to see if it offers a competitive premium for the coverage you need. The provider’s leading apps, tools, and website support make it very accessible to customers. 

Although the company has received more complaints than the industry average, most aren’t related to homeowners insurance. Since Geico offers coverage nationwide, it could be a solid choice for homeowners insurance who want to purchase more than one policy. Current Geico insurers can get a good deal by bundling their coverages.

Geico Home Insurance FAQ 

About the Authors

Lena Borrelli

Lena Borrelli Contributing Writer

Lena Borrelli is a freelance writer for Reviews.com. Over the last year, she has covered insurance, finance, and more. She has been featured in TIME with NextAdvisor, Bankrate, The Simple Dollar, MYMOVE, Million Mile Secrets, Coverage.com and more. My favorite article is “How to Invest in Real Estate During COVID?” on Reviews.com.

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