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AT&T TV Review of 2021

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No annual contracts required
HBO Max included for the first year
Average customer satisfaction ratings
No credit checks for month-to-month contracts

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Reviews Report

  • Reviews.com rates AT&T TV a 3.6 out of 5 based on price, available channels, customer satisfaction, and more.
  • AT&T TV has six different packages that vary from $59.99 to $129.99 per month.
  • Customers can get one year of HBO Max with AT&T TV.

AT&T TV allows customers to stream live TV as well as TV shows and movies on demand. Whether you use the AT&T TV streaming device or another compatible device, you can watch what you want when you want. A thorough AT&T TV review shows that it offers two-year contract terms, but does not require them, so customers who prefer month-to-month service can still get the best of what AT&T TV has to offer with the freedom to switch TV providers without consequence.

AT&T TV Overview

Reviews.com Score:
3.6
J.D. Power: J.D. Power scores are based on surveys for customer satisfaction and product quality.
764*
ACSI Score:
64
Stated Served:
50

AT&T TV is considered one of the top TV providers in the nation. With a high customer satisfaction rating from J.D. Power, a variety of TV packages and bundles and new customer promotions available, AT&T offers its customers a unique TV viewing experience. If you’re thinking of making the switch to AT&T TV, you and other potential customers should know all of the details before committing to a new TV provider.

PROS

  • No annual contract service available: Customers can enjoy month-to-month service rather than be locked into a two-year contract.
  • No credit check month-to-month: No annual contract service does not require a credit check.
  • Intro pricing available for first year: Customers who choose a two-year contract get introductory pricing valid for the first 12 months of service.
  • HBO Max included for one year: Select AT&T TV packages include a one-year subscription to HBO Max.

CONS

  • Early termination fee: Cancelling service before the two-year contract ends will result in an early termination fee. The ETF is $15 per month left on your contract.
  • AT&T TV device purchase required: Customers with no annual contract have to purchase the AT&T TV device or use a compatible device to watch TV.
  • Credit check required for contract: A credit check is required for customers who want to sign up for a two-year contract.

AT&T TV Highlights

Contract
Hardware & Installation
Packages & Pricing
Bundling

AT&T customers can choose between no annual contract or a two-year contract. If customers opt for a two-year contract, they will be charged an early termination fee for canceling service before the two-year term ends. The fee varies based on the length of service, but no fee is charged when cancelling within 14 days of starting service.

The AT&T TV device or a compatible streaming device is necessary to view AT&T TV. Depending on their credit, customers can purchase the AT&T TV device by paying $5 per month; however, if their credit does not qualify them, the device can be purchased for $120. Furthermore, there is a one-time $19.99 activation fee in the installation process, but the installation itself is free.

AT&T offers six different packages that vary from $59.99 to $129.99 per month. The channels included in each package vary, and there are over 140 channels available, including local channels. Additionally, all packages except Entertainment include HBO Max for one year. 

  • Entertainment: $59.99/month for 65+ channels 
  • Choice: $64.99/month for 90+ channels
  • Óptimo Más: $64.99/month for 90+ channels
  • Xtra: $74.99/month for 120+ channels
  • Ultimate: $79.99/month for 130+channels
  • Premier: $129.99/month for 140+ channels.

AT&T customers have the option to bundle AT&T TV with an internet plan to save on TV and internet services. Depending on the bundle, customers will pay between $94.99 and $238 per month. Customers can review the channel line-ups, select a TV package and pair it with AT&T’s Internet 100 plan.

AT&T TV vs. The Competition 

ProviderReviews.com ScoreStarting PriceJ.D. Power Score*Channels Available
AT&T TV3.6$59.99/mo.764140+
DISH TV 3.4$64.99/mo.759290+
Spectrum3.2$29.99/mo.711200+
Verizon Fios4$56.00/mo.771425+

Information accurate as of March, 2021

*J.D. Power’s 2020 Residential Television Service Satisfaction Study average ratings across regions. Based on a 1,000-point scale.

AT&T TV vs. Spectrum 

Spectrum offers customers a variety of TV packages starting at $24.99 for the basic package, Lifestyle TV. Unlike AT&T, Spectrum doesn’t offer contracts, so customers can enjoy month-to-month service and avoid having to pay an early termination fee should they decide to switch to a different provider. Additionally, depending on the plan selected, customers can view over 200 channels, which is more than what is offered by AT&T, and for less, at $94.99 a month.

Spectrum PackagePrice and Channels
Lifestyle TV$29.99/mo. for 50+ channels 
TV Select$44.99/mo. for 125+ channels
TV Silver$74.99/mo. for 175+ channels
TV Gold$94.99/mo. for 200+ channels

AT&T TV  vs. DISH TV

Dish TV packages range from $64.99 to $99.99 per month. Although fewer packages are available than with AT&T TV, DISH TV offers customers access to over 290 channels. Both DISH TV and AT&T TV customers will have their credit checked, but DISH requires a two-year contract with a $20 early termination fee per month left in the contract. However, AT&T TV customers have a no annual contract option. 

DISH TV PackagePrice and Channels
America’s Top 120$64.99/mo. for 120 channels 
America’s Top 120 Plus$74.99/mo. for 120+ channels
America’s Top 200$84.99/mo. for 240+ channels
TV Gold$90.99/mo. for 290+ channels

AT&T TV  vs. Verizon Fios

Similar to AT&T, Verizon offers multiple TV packages. Verizon Fios packages range from $56 to $96 per month, and there are additional charges for equipment and set up. With over 425 channels available, depending on the package selected, and month-to-month service, Verizon offers customers affordable packages with more channels and fewer restrictions than AT&T. However, customers will pay higher prices compared to competitors for the expanded included channels.

Verizon Fios TV PackagePrice and Channels
Fios TV Test Drive$56/mo. for 425+ channels (60-day trial)
Your Fios TV$56/mo. for 125+ channels
More Fios TV$76/mo. for 300+ channels
The Most Fios TV$96/mo. for 425+ channels

AT&T TV FAQ 

Methodology

We evaluated AT&T TV based on customer satisfaction, industry benchmarks, starting package price, starting channels and contract length to determine Reviews.com scores and create our best TV provider reviews. To compare TV providers with other brands across the board, we calculate each Reviews.com score based on the following:

  • Customer Satisfaction: Reviews.com used J.D. Power’s 2020 Residential Television Service Provider Satisfaction Study to calculate an average rating of TV providers across all applicable regions.
  • Starting Price: TV service providers that had lower starting prices for its basic packages received higher scores than providers that had higher prices for basic service. 
  • Available Channels: To offset the value of TV providers’ starting prices, we compared the number of channels available in the basic packages. If the provider had plenty of channels, but a higher starting price, these two scores balanced it out.
  • ACSI Score: We used the American Consumer Satisfaction Index benchmarks to review each TV provider’s satisfaction index against the industry benchmark.
  • Contract: Reviews.com researched the required contract length for each TV service provider. If a provider had more flexibility in its requirements — such as no contract requirements — then it received a higher score.

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