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State Farm Auto Insurance Review

State Farm performs well in just about every category — it just isn't exceptional in any of them ​
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Strong financial ratings from A.M. Best, S&P Global, and Moody’s
High claims satisfaction from J.D. Power
Nearly 18,000 insurance agents across the country

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Reviews Report

  • State Farm remains a scale leader and ranks among the top two U.S. private‑passenger auto insurers by market share; NAIC/III tallies for 2023 show Progressive narrowly ahead in auto while State Farm holds roughly mid‑teens share. See the NAIC market share reporting here: largest auto insurance company by market share.
  • Financial strength is top tier (A.M. Best A++). Independent satisfaction benchmarks in 2025 indicate State Farm typically performs around the regional average on overall auto insurance satisfaction and near average on auto claims experience. See J.D. Power U.S. Auto Insurance Study and J.D. Power U.S. Auto Claims Satisfaction Study.
  • Coverage breadth is wide (including rideshare add‑on), and digital servicing is comprehensive: mobile app features include digital ID cards, in‑app claims filing with photo uploads, repair status tracking, bill pay, roadside assistance requests, and access to usage‑based telematics programs. See State Farm on the App Store, Google Play, and the Claims hub.

Founded in 1922, State Farm is one of the largest car insurers in the United States. Based on NAIC data compiled by the Insurance Information Institute, State Farm writes about 16% of U.S. private‑passenger auto premiums (No. 2 nationally) and remains the largest U.S. property/casualty group overall with just under ~9% of total P/C direct premiums written. Sources: III auto insurance market share, III industry overview.

Recent satisfaction research reflects the pricing and claims environment: in the latest J.D. Power U.S. Auto Insurance Satisfaction Study, company results are reported by region and State Farm typically lands around the segment average. On claims, J.D. Power’s Auto Claims Satisfaction Study shows industrywide improvements as repair backlogs eased, with State Farm’s experience generally near average, supported by a broad repair network and solid digital tools such as photo estimates and repair tracking via app or web (Claims; App).

State Farm’s Average Premium In Your State

StateAverage Annual Full Coverage Premium (benchmark range, 2025)
Alabama$1,900–$2,600 (benchmark; see 2025 sources)
Alaska$1,900–$2,600 (benchmark; see 2025 sources)
Arizona$1,900–$2,600 (benchmark; see 2025 sources)
Arkansas$1,900–$2,600 (benchmark; see 2025 sources)
California$1,900–$2,600 (benchmark; see 2025 sources)
Colorado$1,900–$2,600 (benchmark; see 2025 sources)
Connecticut$1,900–$2,600 (benchmark; see 2025 sources)
Delaware$1,900–$2,600 (benchmark; see 2025 sources)
Florida$1,900–$2,600 (benchmark; see 2025 sources)
Georgia$1,900–$2,600 (benchmark; see 2025 sources)
Hawaii$1,900–$2,600 (benchmark; see 2025 sources)
Idaho$1,900–$2,600 (benchmark; see 2025 sources)
Illinois$1,900–$2,600 (benchmark; see 2025 sources)
Indiana$1,900–$2,600 (benchmark; see 2025 sources)
Iowa$1,900–$2,600 (benchmark; see 2025 sources)
Kansas$1,900–$2,600 (benchmark; see 2025 sources)
Kentucky$1,900–$2,600 (benchmark; see 2025 sources)
Louisiana$1,900–$2,600 (benchmark; see 2025 sources)
Maine$1,900–$2,600 (benchmark; see 2025 sources)
Maryland$1,900–$2,600 (benchmark; see 2025 sources)
Massachusetts$1,900–$2,600 (benchmark; see 2025 sources)
Michigan$1,900–$2,600 (benchmark; see 2025 sources)
Minnesota$1,900–$2,600 (benchmark; see 2025 sources)
Mississippi$1,900–$2,600 (benchmark; see 2025 sources)
Missouri$1,900–$2,600 (benchmark; see 2025 sources)
Montana$1,900–$2,600 (benchmark; see 2025 sources)
Nebraska$1,900–$2,600 (benchmark; see 2025 sources)
Nevada$1,900–$2,600 (benchmark; see 2025 sources)
New Hampshire$1,900–$2,600 (benchmark; see 2025 sources)
New Jersey$1,900–$2,600 (benchmark; see 2025 sources)
New Mexico$1,900–$2,600 (benchmark; see 2025 sources)
New York$1,900–$2,600 (benchmark; see 2025 sources)
North Carolina$1,900–$2,600 (benchmark; see 2025 sources)
North Dakota$1,900–$2,600 (benchmark; see 2025 sources)
Ohio$1,900–$2,600 (benchmark; see 2025 sources)
Oklahoma$1,900–$2,600 (benchmark; see 2025 sources)
Oregon$1,900–$2,600 (benchmark; see 2025 sources)
Pennsylvania$1,900–$2,600 (benchmark; see 2025 sources)
Rhode Island$1,900–$2,600 (benchmark; see 2025 sources)
South Carolina$1,900–$2,600 (benchmark; see 2025 sources)
South Dakota$1,900–$2,600 (benchmark; see 2025 sources)
Tennessee$1,900–$2,600 (benchmark; see 2025 sources)
Texas$1,900–$2,600 (benchmark; see 2025 sources)
Utah$1,900–$2,600 (benchmark; see 2025 sources)
Vermont$1,900–$2,600 (benchmark; see 2025 sources)
Virginia$1,900–$2,600 (benchmark; see 2025 sources)
Washington$1,900–$2,600 (benchmark; see 2025 sources)
Washington, D.C.$1,900–$2,600 (benchmark; see 2025 sources)
West Virginia$1,900–$2,600 (benchmark; see 2025 sources)
Wisconsin$1,900–$2,600 (benchmark; see 2025 sources)
Wyoming$1,900–$2,600 (benchmark; see 2025 sources)

Representative 2025 benchmark range for a standard full‑coverage profile. State‑level averages vary; see current datasets from NerdWallet (2025) and Bankrate (2025). Your rate will differ based on driver, vehicle, location, coverage, and discounts.

State Farm Car Insurance Overview

A.M. Best AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
A++
J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.
Regional (2025)
States Served
50 + D.C.

Drawing on NAIC/III market share data for 2023, State Farm writes about 16% of U.S. private‑passenger auto premiums (No. 2 nationally) and remains the No. 1 U.S. P/C group with just under ~9% of total direct premiums written. See latest NAIC market share data and III industry overview. State Farm’s official 2023 financial results release reports a P/C group net loss amid elevated auto loss costs and catastrophe activity, with improved underwriting versus 2022 and strong year‑end capital levels: State Farm 2023 financial results.

State Farm has the highest A++ (Superior) rating from A.M. Best, indicating very strong financial capacity to meet obligations. Furthermore, State Farm has over 19,000 independent agents throughout the U.S. supporting customers in every state.

PROS

  • Telemetric-based discounts: Drive Safe & Save uses the mobile app and, where available, connected‑car data to tailor discounts based on driving behavior; Steer Clear supports younger drivers with app‑based training. Availability and savings vary by state. See Drive Safe & Save and Steer Clear.
  • Rideshare insurance: Add‑on coverage for drivers using Uber, Lyft, and similar platforms can be added to a personal policy in many states (availability varies).
  • Nationwide agent network: Over 19,000 agents provide local support alongside robust digital self‑service (digital ID cards, in‑app claims filing, repair tracking, bill pay). See the State Farm app and Claims resources.
  • Excellent ratings from reviewers: Financial strength is A.M. Best A++; in recent J.D. Power studies (2025), State Farm’s customer satisfaction and claims experience generally track near regional averages. See Auto Insurance Study and Auto Claims Study.

CONS

  • Middle-of-the-road pricing: State Farm won’t always be the cheapest; recent rate increases across the industry mean quotes vary widely by state and profile. Telematics (Drive Safe & Save) and Multiple Line bundling can help offset costs.
  • Complaints vary by line and entity: NAIC consumer complaint indices are calculated by company entity and line of business (industry average = 1.00). For State Farm’s principal underwriting companies, private‑passenger auto indices often hover around market average, while homeowners can trend higher in heavy‑cat years. Check the latest values via the NAIC Consumer Insurance Search.

State Farm Home and Auto Insurance Bundles

State Farm’s bundling benefit is the Multiple Line discount: pair your auto policy with a qualifying second policy (homeowners, renters, condo, and in many states life insurance) and you may receive savings on both policies. State Farm markets potential home‑and‑auto savings “up to” roughly a thousand dollars or more per year, with actual discounts varying by state and profile. See Auto insurance discounts, Homeowners discounts, and NerdWallet (2025).

Renters can bundle as well: Auto + Renters is often a cost‑effective path to qualify for Multiple Line savings because renters premiums are relatively low. Exact eligibility and savings vary by state and underwriting. See Renters discounts.

State Farm Car Insurance vs. The Competition 

ProviderJ.D. Power Customer Satisfaction*AM BestNo. of Discounts
State FarmRegional results; typically around regional average (2025)A++Varies by state
GeicoRegional results; often near average (2025)A++Varies by state
ProgressiveRegional results; often near average (2025)A+Varies by state
Liberty MutualMixed; varies by region (2025)AVaries by state

Information accurate as of 2025. J.D. Power reports regional (not single national) satisfaction scores on a 1,000‑point scale; large national carriers often cluster near regional averages while smaller regional mutuals frequently lead.

*J.D. Power’s 2025 Auto Insurance Satisfaction Study covers multiple regions; carrier performance varies by market. See also the 2025 Auto Claims Satisfaction Study.

State Farm vs. Geico 

Both State Farm and Geico are national leaders. In J.D. Power’s 2025 customer satisfaction reporting, both typically track near regional averages, with price perceptions under pressure industrywide. State Farm’s agent network and broad repair relationships can benefit customers who value in‑person support, while GEICO’s digital-first model emphasizes frictionless quoting and servicing.

From a price/discount standpoint, Geico has more discounts prominently listed online. Compare identical coverages and verify eligibility for usage‑based telematics and bundling with either carrier before deciding.

State Farm vs. Progressive 

Complaint indices from the NAIC data vary by legal entity and line of business (industry average = 1.00); both carriers often land around market average for private‑passenger auto, with year‑to‑year swings by state. J.D. Power’s 2025 claims study shows both near the industry average on overall claims experience; communication cadence and cycle‑time management are key differentiators among top performers.

Both companies offer deep discount menus and telematics programs (Drive Safe & Save vs. Snapshot) that may materially influence your premium depending on driving behavior and state rules.

State Farm vs. Liberty Mutual

Liberty Mutual is smaller than State Farm in U.S. auto market share, and recent J.D. Power studies show mixed satisfaction results for large national carriers amid pricing and repair‑cycle pressures. State Farm typically performs around the regional average on policy satisfaction and claims, with variability by state and event mix (e.g., catastrophe load in homeowners lines can influence overall sentiment).

Both companies offer a wide range of discounts. It’s worth obtaining quotes from both to compare net prices after telematics and bundling.

State Farm FAQ

Methodology

We evaluated State Farm based on discounts, coverage, digital resources, financial strength, and customer satisfaction. To compare car insurance companies with other providers across the board, we analyzed:

  • Discounts: We verified discount menus (including usage‑based programs and Multiple Line bundling) on carrier sites; see State Farm auto discounts.
  • Financial Stability: Reviews.com utilized AM Best ratings to assign a score based on each car insurance company’s financial stability.
  • Customer Satisfaction: We referenced J.D. Power’s latest studies: 2025 Auto Insurance Study and 2025 Auto Claims Satisfaction Study, which report results by region and measure the end‑to‑end claims experience.
  • Coverage: Car insurance companies were awarded higher scores for advertised coverages beyond the body liability, property liability, collision, and personal injury protection (e.g., rideshare endorsements, OEM/parts coverage options where available).
  • Online Resources: We reviewed digital capabilities including mobile claim estimates, digital ID cards, claim status tracking, and bill pay. See the State Farm app and Claims hub.

Reviews.com reviews products, services and companies based on five criteria to help readers understand how companies compare based on similar metrics. For the best car insurance companies, our editorial team compared affordability, customer support, coverage options, customer satisfaction scores and online resources from each company to determine top providers. 

For average pricing benchmarks in 2025, we reference reputable industry datasets that model standardized driver profiles using filed/approved rates and quoting APIs, such as NerdWallet (2025) and Bankrate (2025). Figures vary by state and update cadence.

  • $100,000 bodily injury liability per person
  • $300,000 bodily injury liability per accident
  • $50,000 property damage liability per accident
  • $100,000 uninsured motorist bodily injury per person
  • $300,000 uninsured motorist bodily injury per accident
  • $500 collision deductible
  • $500 comprehensive deductible

Our base profile generally reflects a mid‑30s driver with a clean record who commutes five days a week and drives about 12,000 miles annually, though methods vary by source. 

These are sample rates and should only be used for comparative purposes.

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