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Geico vs. State Farm

A head-to-head comparison of two popular national car insurance providers ​
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    Reviews Report

    • Geico offers more affordable car insurance policies than State Farm
    • Geico is our recommendation for drivers who want to maximize savings with discounts
    • State Farm has better ratings for claims satisfaction than Geico

    If you’re in the market for the best car insurance, you might be considering State Farm auto insurance and Geico auto insurance. These providers are popular choices for car insurance, and they are the two biggest providers in the country based on market share.

    Despite the popularity of these companies, State Farm and Geico both have pros and cons. To help you figure out which provider is better for your needs, we compared State Farm vs. Geico based on financial strength, customer satisfaction ratings, discounts, and policy options.

    Compare State Farm vs. Geico


    Reviews.com ScoreAM BestJ.D. Power*Featured Discounts
    State Farm4.6A++838Military personnel
    Federal employees
    Good students
    Vehicle safety features
    Geico4.6A++843Steer Clear program
    Drive Safe & Save program
    Student away at school
    Accident-free

    Information accurate as of March, 2021

    *J.D. Power’s 2020 Auto Insurance Satisfaction Study average rating across all regions. Based on a 1,000-point scale.

    State Farm

    State Farm

    Why we chose it

    State Farm stands out for its excellent claims satisfaction ratings, tailored coverage for young drivers, and safe driver rewards programs.
    • 4.6 Reviews Score Score is based on company’s customer experience, financial stability, and coverage options.
    • A++ AM Best Rate AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
    • 838 J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.

    Why we chose it

    State Farm stands out for its excellent claims satisfaction ratings, tailored coverage for young drivers, and safe driver rewards programs.

    Pros

    • Good customer satisfaction ratings
    • Variety of discounts available
    • Two safe driver rewards programs

    Cons

    • Few add-on coverages
    • Policies can be expensive compared to Geico
    Read More

    Types of Coverage Offered

    • Rental car reimbursement
    • Roadside assistance coverage
    • Rideshare driver coverage

    Discounts Available

    • Multi-policy
    • Accident-free
    • Defensive driving course
    • Good driver
    • And more

    More State Farm Insurance Reviews

    Geico

    Geico

    Why we chose it

    Geico is known for offering cheap car insurance rates, plus it has a long list of generous discounts for even more savings.
    • 4.6 Reviews Score Score is based on company’s customer experience, financial stability, and coverage options.
    • A++ AM Best Rate AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
    • 843 J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.

    Why we chose it

    Geico is known for offering cheap car insurance rates, plus it has a long list of generous discounts for even more savings.

    Pros

    • Cheap policies, even for drivers with poor credit
    • Many discounts
    • Strong financial ratings

    Cons

    • Not the best customer service
    • Limited add-on coverages
    Read More

    Types of Coverage Offered

    • Rental car reimbursement
    • Personal injury protection
    • Mechanical breakdown coverage
    • Roadside assistance

    Discounts Available

    • Vehicle safety features 
    • New vehicle
    • Good student
    • Emergency deployment
    • And More

    More Geico Insurance Reviews

    State Farm vs. Geico: Discounts

    State Farm and Geico both offer a variety of discounts for drivers who want to save money on their auto insurance policies. However, Geico has more discounts to choose from, and offers a few discounts that State Farm doesn’t, like savings for military personnel, federal employees, and going on emergency deployment. Geico is our recommendation for high-risk drivers and senior drivers who pay above-average insurance premiums.

    However, State Farm does have a leg up against Geico when it comes to safe driver rewards programs. Geico currently doesn’t offer any programs, and State Farm offers two — Drive Safe & Save for drivers over 25 and Steer Clear for drivers under 25. Additionally, State Farm has better discounts for young drivers, with savings for good students, students away at school, and taking a defensive driving course if you’re under 21.

    State Farm vs. Geico: Additional Coverage

    In terms of additional coverage options, State Farm and Geico don’t have much to offer. Ultimately, we wouldn’t recommend either of these companies to drivers who want to customize their policy with specific endorsements, as both State Farm and Geico only offer a handful of add-on coverages.

    Through State Farm, drivers can purchase car rental and travel expenses coverage, emergency roadside assistance, and rideshare insurance. Geico sells personal injury protection (PIP), roadside assistance, rental car reimbursement, and mechanical breakdown insurance. You can purchase a standard minimum or full coverage insurance policy from either company. 

    State Farm vs. Geico: Customer Satisfaction 

    State Farm and Geico are both rated in J.D. Power’s 2020 U.S. Auto Insurance Study, which scores insurance companies in every region for overall customer satisfaction. State Farm was rated the top insurance provider for customer satisfaction in the New York region and the Mid-Atlantic region.

    On the other hand, Geico won for best customer satisfaction in the North Central and Northwest regions, and it tied for first place in the Southwest region. Based on J.D. Power’s ratings, Geico narrowly beats State Farm in terms of customer satisfaction, but not by much. 

    State Farm vs. Geico: Claims Filing Process

    When it comes to claims filing, State Farm and Geico are very comparable. Both companies offer easy online claims reporting and tracking. Additionally, you can file a claim right from your smartphone using the State Farm or Geico mobile app. 

    But when it comes to claims ratings, State Farm has an advantage over Geico. In J.D. Power’s 2020 U.S. Auto Claims Satisfaction Study, State Farm is ranked above average and Geico is ranked below average. Customers have complained on sites like the Better Business Bureau (BBB) about Geico’s unhelpful claims representatives, slow claims processing times, and unfair payouts. State Farm has some complaints, but much fewer than Geico.

    Geico vs. State Farm FAQ

    Methodology 

    We evaluated Geico vs. State Farm auto insurance based on discounts, coverage, online resources, financial strength and customer satisfaction to determine Reviews.com scores and create our best car insurance reviews. To compare car insurance companies with other providers across the board, we calculate each Reviews.com score based on the following:

    • Discounts: Auto insurance companies that advertised more discounts received higher scores in our methodology.
    • Financial Stability: Reviews.com utilized AM Best ratings to assign a score based on each car insurance company’s financial stability.
    • Customer Satisfaction: J.D. Power ranks car insurance companies by customer satisfaction, so we used its 2020 Auto Insurance Satisfaction Study to compare the average rating of insurers across all regions.
    • Coverage: Car insurance companies were awarded higher scores for advertised coverages beyond the body liability, property liability, collision and personal injury protection.
    • Online Resources: We reviewed the digital resources of each car insurance company and awarded higher scores to insurers with mobile claim estimates, digital insurance cards, and more.

    About the Authors

    Elizabeth Rivelli

    Elizabeth Rivelli Contributing Writer

    Elizabeth Rivelli is an insurance writer for Reviews.com. Over the last year, she has covered insurance providers, best policies, industry trends and more. Elizabeth has been featured in The Simple Dollar, Bankrate and Coverage.com, among others. She holds a bachelor's degree in Communication Studies from Northeastern University in Boston, MA. The Best Term Life Insurance Companies is Elizabeth’s favorite review on Reviews.com.

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