Types of Coverage Offered
- Rental car reimbursement
- Personal injury protection
- Mechanical breakdown coverage
- Roadside assistance
- Vehicle safety features
- New vehicle
- Good student
- Emergency deployment
- And More
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State Farm vs. Geico: Discounts
State Farm and Geico both offer a variety of discounts for drivers who want to save money on their auto insurance policies. However, Geico has more discounts to choose from, and offers a few discounts that State Farm doesn’t, like savings for military personnel, federal employees, and going on emergency deployment. Geico is our recommendation for high-risk drivers and senior drivers who pay above-average insurance premiums.
However, State Farm does have a leg up against Geico when it comes to safe driver rewards programs. Geico currently doesn’t offer any programs, and State Farm offers two — Drive Safe & Save for drivers over 25 and Steer Clear for drivers under 25. Additionally, State Farm has better discounts for young drivers, with savings for good students, students away at school, and taking a defensive driving course if you’re under 21.
State Farm vs. Geico: Additional Coverage
In terms of additional coverage options, State Farm and Geico don’t have much to offer. Ultimately, we wouldn’t recommend either of these companies to drivers who want to customize their policy with specific endorsements, as both State Farm and Geico only offer a handful of add-on coverages.
Through State Farm, drivers can purchase car rental and travel expenses coverage, emergency roadside assistance, and rideshare insurance. Geico sells personal injury protection (PIP), roadside assistance, rental car reimbursement, and mechanical breakdown insurance. You can purchase a standard minimum or full coverage insurance policy from either company.
State Farm vs. Geico: Customer Satisfaction
State Farm and Geico are both rated in J.D. Power’s 2020 U.S. Auto Insurance Study, which scores insurance companies in every region for overall customer satisfaction. State Farm was rated the top insurance provider for customer satisfaction in the New York region and the Mid-Atlantic region.
On the other hand, Geico won for best customer satisfaction in the North Central and Northwest regions, and it tied for first place in the Southwest region. Based on J.D. Power’s ratings, Geico narrowly beats State Farm in terms of customer satisfaction, but not by much.
State Farm vs. Geico: Claims Filing Process
When it comes to claims filing, State Farm and Geico are very comparable. Both companies offer easy online claims reporting and tracking. Additionally, you can file a claim right from your smartphone using the State Farm or Geico mobile app.
But when it comes to claims ratings, State Farm has an advantage over Geico. In J.D. Power’s 2020 U.S. Auto Claims Satisfaction Study, State Farm is ranked above average and Geico is ranked below average. Customers have complained on sites like the Better Business Bureau (BBB) about Geico’s unhelpful claims representatives, slow claims processing times, and unfair payouts. State Farm has some complaints, but much fewer than Geico.
Geico vs. State Farm FAQ
Geico’s car insurance policies are cheap because the company is able to keep operating costs low. Geico sells most of its car insurance policies directly to customers through the website.
State Farm and Geico are two of the best car insurance companies. But overall, Geico is the better option because the coverage is cheaper, there are more discounts, and the company has better customer satisfaction ratings.
We evaluated Geico vs. State Farm auto insurance based on discounts, coverage, online resources, financial strength and customer satisfaction to determine Reviews.com scores and create our best car insurance reviews. To compare car insurance companies with other providers across the board, we calculate each Reviews.com score based on the following:
- Discounts: Auto insurance companies that advertised more discounts received higher scores in our methodology.
- Financial Stability: Reviews.com utilized AM Best ratings to assign a score based on each car insurance company’s financial stability.
- Customer Satisfaction: J.D. Power ranks car insurance companies by customer satisfaction, so we used its 2020 Auto Insurance Satisfaction Study to compare the average rating of insurers across all regions.
- Coverage: Car insurance companies were awarded higher scores for advertised coverages beyond the body liability, property liability, collision and personal injury protection.
- Online Resources: We reviewed the digital resources of each car insurance company and awarded higher scores to insurers with mobile claim estimates, digital insurance cards, and more.