HomepageInsuranceCarGeico Car Insurance Review
Last updated on Feb 05, 2020

Geico Car Insurance Review

Geico offers affordable auto insurance and steep discounts for drivers in all 50 states. ​
Fact-checked with
We recommend products and services based on unbiased research from our editorial team. We may receive compensation if you click on a link. Read More.

Geico

  • Affordable insurance premiums
  • Variety of discounts
  • Valuable digital tools
Similar Products

How We Reviewed Geico Car Insurance

related highlight icon

7 companies compared

related highlight icon

4 features evaluate

related highlight icon

5 ratings analyzed

Geico Car Insurance Review

Geico is a popular car insurance provider and is known for advertising affordable premiums. This makes Geico a great option for people looking to potentially save money. The company’s popular motto, “15 minutes could save you 15% or more on car insurance,”is a common phrase in its commercials.

Geico’s car insurance policies are pretty standard compared to what other companies offer. In addition to car insurance, it also offers coverage for motorcycles, ATVs, RVs, collector cars, rideshare vehicles, and boats. And if you bundle your policies, you usually can save even more money on your premium.

Keep in mind that Geico isn’t necessarily the best option for people who place a high value on customer service. The company consistently receives average customer service reviews, despite having 24/7 customer support and roadside assistance. For a little more money, you could find a different provider with better customer support.

Pros
Cons
Affordable premiums
Discount options
Available nationwide
Mediocre customer support

The Auto Insurance Factors We Analyzed

Pricing

Geico is well-known for its affordable prices. Cost savings is the main reason why drivers choose Geico over other insurance providers. Based on data from U.S. News and World Report, the average cost of Geico’s car insurance premiums is about $1,063 per year.

However, it’s important to note that there are a variety of factors that influence your car insurance premium—some you can control and others you can’t. For example, car insurance providers look at the driver’s age, gender, marital status, location, and credit score to calculate rates.

Additionally, the company looks at the make and model of the vehicle, prior claims history, and how safe the car is. Essentially, the cost of your car insurance premium is different for every driver based on unique circumstances.

Customer experience

Geico offers 24/7 customer support, but its customer experience only gets an average rating. According to J.D. Power’s 2019 Insurance Shopping Study, Geico received 3 out of 5 stars for local agent and call center representative experience. That’s considered to be about average.

However, Geico’s NAIC customer complaint index has remained slightly below average in the past few years. The most common reasons for complaints included unsatisfied claim handling, claim delays, and claim denials. Drivers never expect to file a claim, but if you have to, keep in mind that Geico’s process may not be the smoothest.

On the plus side, Geico does offer a few online tools that make the customer experience more enjoyable. It offers a personalized coverage calculator to help drivers determine how much coverage they need, as well as a car insurance comparison tool. Customers can also use the Geico mobile app to get their ID cards, file a claim, and more.

Coverage

Geico’s car insurance policies offer standard auto insurance coverage for collision, comprehensive, liability, medical payments, and uninsured/underinsured drivers. Drivers can also choose to purchase additional coverage for emergency roadside assistance, rental car reimbursement, and mechanical breakdown insurance.

Most states have a minimum amount of insurance coverage that’s required, and you need to meet that amount in order to operate your vehicle legally. To determine how much liability coverage you need, you can use Geico’s personalized coverage calculator.

Deals, discounts, and add-ons

In addition to its fair prices, Geico also offers a variety of discounts. The most lucrative way to lower your premium is by having certain safety features installed on your vehicle. Customers can save up to 25% on their premium by simply having airbags and an anti-theft system.

If you’ve been accident-free for five years, you can save up to 26% on your premium. Additionally, Geico provides discounts for good students (up to 15%), members of the military (up to 15%), and federal employees (up to 8%). You can also save by taking a defensive driving course, bundling your policies, and even using your seatbelt.

Geico Overview: Financial Strength, Availability, and History

Geico has a strong financial outlook, receiving A’s for financial strength from A.M. Best and Standard & Poor’s (S&P) ratings. The company has a long-standing history and is one of the oldest insurance providers in the country. Currently, Geico manages more than 17 million auto insurance policies and insures more than 28 million vehicles. Based on Geico’s financial strength and long-standing history, you can feel confident that it will be there for your insurance needs when you need it most.

  • In business since: 1936
  • States served (availability): 50 and Washington, D.C.
  • Standout features: Affordable prices, great discounts, helpful online tools, 24/7 customer service

The Competition

Rank
Reviews.com Score /5
Customer Experience Score /5
Coverage Score/5
Pricing Score /5
Geico
2
4.0
3.5
3.5
5
USAA
1
4.3
4.3
3.5
5
State Farm
3
3.8
3.8
3
4.5
Progressive
4
3.7
3.1
4
4
Nationwide
5
3.5
3.5
4
3
Safeco
6
3.5
2.5
4.5
N/A
Travelers
7
3.5
2.5
4
4

How We Evaluated The Best Car Insurance Companies

To find the best companies in the auto insurance field, we only considered insurers that met strict criteria on availability, financial strength, and market share. To compare these contenders, we assigned scores to these companies using data from industry leaders like J.D. Power and A.M. Best. To learn more about our scoring methodology, and our top picks, check out our review of the Best Car insurance Companies.

The Bottom Line

If saving money on your car insurance is a top priority, then Geico is a great option for you. Drivers can take advantage of Geico’s discounts to save money on premiums. The only major drawback to Geico is its average customer service ratings.

Geico is a good insurance company for many types of drivers. However, it’s best for people who might be subjected to high insurance rates. That includes young drivers, drivers with a history of accidents, drivers with a poor credit score, and drivers with a luxury vehicle. It’s also good for people who have multiple vehicles they want to insure.

Geico FAQ