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In 2013, AT&T debuted its Digital Life home security brand, which combined connected devices, home automation, and mobile app control. Today, AT&T no longer offers Digital Life to new customers; the service is maintained for existing subscribers only (see AT&T’s Digital Life page and support hub).
But is it the best fit for your home? We’ve done the legwork to clarify the current status: AT&T Digital Life is not available for new sign-ups, and AT&T does not publish current plans or pricing. Here’s what that means for existing customers and what to consider if you’re comparing alternatives.
Pros
- Strong brand recognition; legacy customers retain professional monitoring
- App access and account management continue for existing subscribers
- AT&T maintains a support hub and resources for Digital Life users
Cons
- Not available to new customers
- No current public pricing or packages (legacy accounts only)
- Legacy platform with limited new features and device compatibility
AT&T Digital Life Review
AT&T positions Digital Life as a legacy service supported for existing customers; there is no active sales program for new users
| Plans | Availability | Prices Starting at | Contract Length |
| No current plans (new sign-ups unavailable) | Not available to new customers (existing subscribers only) | Not published | Not applicable |
| Existing customers maintain legacy packages | Service support only; no new installations | Not published | Per legacy agreement |
| Historical plan names are no longer sold | Not available for new sign-ups | Not published | Not applicable |
Status as of 2025
Plans
AT&T no longer sells Digital Life plans to new customers; existing subscribers continue to receive professional monitoring and can manage service in the app
AT&T Digital Life does not list any current plans or pricing for new customers. See the Digital Life page for the current status and links for existing users.
Previous package names and feature bundles are now historical and are no longer sold. If you need a comparable system today, providers such as Vivint offer professionally installed, monitored options, while DIY-centric brands provide contract‑free alternatives.
Who is each plan best for?
- AT&T Digital Life — Not available for new customers
- Existing AT&T Digital Life customers — Continue using legacy monitoring; manage your account via the app and support hub
- Prospective buyers — Consider alternatives such as SimpliSafe, ADT Self Setup, or Ring Alarm depending on your needs.
Availability
AT&T is a nationally recognized brand, but the company’s Digital Life security service is not offered to new customers in any U.S. state. Existing customers remain supported via AT&T’s resources for legacy subscribers (support hub).
While a landline isn’t required for legacy Digital Life systems, there is no path to order new installations. Existing customers manage service through the Digital Life portal and mobile apps.
Contract & Pricing
AT&T does not publish current Digital Life pricing or contracts because it is not accepting new orders. Legacy customers continue under their existing agreements; terms and early‑termination provisions depend on the original plan.
Package names and prices you may see from 2020 and earlier are historical and do not reflect current availability. AT&T is not advertising new equipment bundles for Digital Life.
There is no current package catalog to customize for new customers.
For current alternatives, many DIY providers publish straightforward, contract‑free monitoring prices (for example, SimpliSafe offers plans commonly from about $19.99–$29.99/month, and Ring Protect Pro is about $20/month for Ring Alarm). Professionally installed options like Vivint typically start around $29.99/month, with multi‑year service agreements when equipment is financed.
Customer Service
AT&T isn’t accredited by the Better Business Bureau (BBB), but it has a BBB company profile (ratings can change). If customers need help with their Digital Life systems, AT&T provides a dedicated support hub with troubleshooting, billing, and equipment guidance, plus options to message or chat with an agent.
If you’re evaluating alternatives, today’s leading providers offer robust mobile apps and self‑service options; check their current app store ratings and support resources before you buy.
Digital Life was historically a professionally installed system. Existing subscribers can continue to manage and service their systems; AT&T is not selling new Digital Life installations.
Existing customers control their systems with the Digital Life app. Recent user sentiment is mixed overall—generally more favorable on iOS than Android—with recurring but fixable issues around login persistence and device/control latency. See the app listings on the App Store and Google Play for current reviews.
AT&T Digital Life vs. Other Providers
| Prices starting at | Monitoring Options | Installation Options | |
| AT&T | N/A (not offered to new customers) | N/A | N/A |
| Vivint | $29.99/month | Professional | Professional |
| SimpliSafe | From $19.99/month | Professional or self | Professional or DIY |
| Frontpoint | See provider | Professional | DIY |
Status/pricing as of 2025; verify details with each provider
Further Reading
- Check out some of the best home security systems.
- DIY details: How to install home security cameras.
- SimpliSafe vs. ADT: Who gets top marks?
FAQs
Is AT&T Digital Life going away?
AT&T no longer offers Digital Life to new customers, and public materials position it as a legacy service for existing subscribers. Independent coverage notes the service was discontinued for new sales in 2022; existing users remain supported (AT&T, AT&T Support, background).
How do I contact AT&T Digital Life?
Get personalized service by logging into your AT&T account or visit the Digital Life support page for troubleshooting and live chat/messaging options.
What is the AT&T Digital Life app?
The Digital Life app lets existing subscribers view and control their home security system; it isn’t a sign‑up path for new customers. See current listings on the App Store and Google Play.
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