Reviews Report
- Alert 360 holds a 2.5 out of 5 in our scoring. It operates as a professionally installed, contract-based service with quote-based pricing and multi‑year agreements commonly cited at about 36 months by the Better Business Bureau.
- Our current review emphasizes contract terms, pricing transparency, and installation: Alert 360 packages are customized and typically require professional installation and an associated monitoring agreement; pricing is provided via consultation rather than a public rate card (contrast with DIY competitors that publish plan prices like SimpliSafe and Cove).
- Installation is professional only; fees and any promotional waivers vary by market and system complexity and are quoted alongside the contract. For buyers comparing models, note that DIY alternatives and hybrid options (e.g., ADT Self Setup) offer month‑to‑month monitoring with no long‑term commitment.
Founded in 1973, Alert 360 focuses on professionally installed and monitored home security rather than DIY home security. Consumer pricing is generally not published; instead, systems are configured through a consultation, and monitoring is typically tied to a multi‑year contract — often about 36 months per the company’s BBB profile. This model suits homeowners who want full‑service setup and ongoing professional monitoring. Shoppers who prioritize transparent, month‑to‑month pricing can compare DIY brands with published rates such as SimpliSafe and Cove, or ADT’s current DIY path, ADT Self Setup (ADT discontinued new sales of Blue by ADT but supports existing users; see ADT support).
Alert 360 Home Security Overview
Alert 360 is a regional, full‑service provider that installs and monitors custom systems under contract. It is not a DIY brand; those seeking self‑install, month‑to‑month systems can compare transparent plans from SimpliSafe and Cove, or ADT’s Self Setup DIY line. For Alert 360 specifically, terms such as contract length and early termination are defined in the customer agreement and commonly reflect industry‑standard multi‑year commitments per the BBB.
PROS
CONS
Alert 360 Home Security Highlights
Alert 360 vs. The Competition
| Provider | Reviews.com Score | Starting Price | Equipment | Installation |
| Alert 360 | 2.5 | Quote-based | Cameras, sensors, doorbell cameras, hubs, etc | Professional |
| SimpliSafe | 4.4 | $9.99 mo. (published plans) | Keypad, burglary and intrusion sensors, cameras, environmental sensors, panic button, smart home devices | DIY |
| Cove | 3.5 | $17.99 mo. (published plans) | Touchscreen panel, burglary and intrusion sensors, cameras, environmental sensors, panic button | DIY |
| ADT Self Setup | 3.6 | Month to month; see ADT | Keypad, burglary and intrusion sensors, cameras; Google Nest compatible | DIY |
Information current as of 2025; published prices and promos change frequently — check provider sites such as SimpliSafe, Cove, and ADT Self Setup. ADT no longer sells Blue by ADT to new customers; existing Blue customers are supported (ADT support).
Alert 360 vs. SimpliSafe
SimpliSafe is a leading DIY system with transparent, month‑to‑month monitoring and no long‑term contract. Current published plans are $9.99 (Self Monitoring with Camera Recordings), $19.99 (Standard), and $29.99 (Fast Protect) per month — all cancel anytime (see SimpliSafe monitoring plans). In contrast, Alert 360 typically pairs custom equipment with a multi‑year monitoring agreement and professional installation per its BBB profile.
SimpliSafe’s flexibility also extends to hardware: customers choose pre‑built kits or build their own, and can add cameras, environmental sensors, and smart‑home devices over time without changing contract terms.
| Provider Plan | Price | What’s Included |
| Self Monitoring with Camera Recordings | $9.99/mo. | App-based self monitoring with camera recordings |
| Standard Monitoring | $19.99/mo. | 24/7 professional monitoring & dispatch |
| Fast Protect Monitoring | $29.99/mo. | Enhanced verification features plus 24/7 professional monitoring |
Alert 360 vs. Cove
Cove emphasizes DIY setup and no‑contract, month‑to‑month monitoring. Its current published plans are Cove Basic ($17.99/mo.) and Cove Plus ($27.99/mo.). Equipment is purchased upfront (financing often available). The tradeoff versus Alert 360’s full‑service model is less white‑glove installation but greater pricing transparency and flexibility.
| Provider Plan | Price | What’s Included |
| Cove Basic | $17.99/mo. | 24/7 professional monitoring, environmental monitoring, notifications |
| Cove Plus | $27.99/mo. | Everything in Basic plus smartphone control/automation features and added perks |
Alert 360 vs. ADT Self Setup
ADT’s current DIY option is ADT Self Setup, which integrates with Google Nest devices in the ADT+ app and offers optional professional monitoring without long‑term contracts. ADT no longer sells Blue by ADT to new customers; existing Blue customers remain supported (ADT support). Like Alert 360’s traditional model, ADT also offers professionally installed systems with contracts, but Self Setup is DIY and month‑to‑month.
| Provider Plan | Price | What’s Included |
| Self monitoring (app‑only) | $0/mo. | Self monitoring via ADT+ app; Google Nest integration |
| Professional monitoring (optional) | Month‑to‑month; see ADT | 24/7 professional monitoring by ADT, mobile alerts & notifications |
Alert 360 FAQ
Methodology
We evaluated Alert 360 based on equipment options and cost, monthly monitoring cost and transparency, contract flexibility, installation requirements, and customer satisfaction signals to determine Reviews.com scores and compare with leading alternatives.
- Monthly Price and Transparency: We prioritize providers that disclose consumer monitoring prices clearly. DIY leaders publish plan rates (e.g., SimpliSafe, Cove), whereas traditional providers like Alert 360 generally use quote-based pricing.
- Equipment Cost and Options: We assess whether gear is purchased upfront vs. financed/leased and how easy it is to expand the system. We also consider ecosystem fit and emerging standards such as Matter for sensors/locks and overall interoperability trends.
- Contracts: We review contract length and cancellation policies. Traditional providers often use multi‑year terms (the BBB cites ~36‑month agreements as typical for Alert 360), while DIY brands usually offer month‑to‑month monitoring.
- Customer Satisfaction Signals: We reference cross‑industry benchmarks from the American Customer Satisfaction Index (ACSI) which reported national scores in the mid‑to‑high 70s across 2024, directional CX quality trends from Forrester’s US CX Index 2024 (noting average declines), and the latest J.D. Power industry studies. We also consider current review-behavior research from BrightLocal and the Pew Research Center to understand how consumers use and trust reviews today.
- Installation: We score flexibility and quality of installation options. DIY and hybrid models offer convenience; professionally installed systems can optimize placement and code alignment for life‑safety devices (see NFPA 72 for fire alarm guidance).
