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SimpliSafe is Reviews.com’s best San Antonio home security system based on price, customer satisfaction, and more.
Top home security companies in San Antonio, TX, have similar prices, contract lengths and customer satisfaction scores from J.D. Power.
Ring, Abode, Arlo, and Blue by ADT round out our top five San Antonio security companies.
According to the FBI, crime in San Antonio, Texas, is on the decline across the board. Notably, property crimes have been decreasing at a much faster level than violent crimes, which may be attributed to the increased presence of home security systems.
Renters and homeowners in the San Antonio area have a variety of options when it comes to home security providers. To help you pick the provider that is best suited to your needs, Reviews.com has rounded up five of the best San Antonio security companies based on monthly price, equipment cost, contract length, and customer satisfaction.
3.6 Reviews Score Score is based on company’s customer experience, financial stability, and coverage options.
880* J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.
No Contract Requirement
Why we chose it
Blue by ADT offers a wide variety of perks and conveniences when customers sign up for its professional monitoring plan.
One month of 24/7 pro monitoring free for new customers
Devices enabled with 2-way talk features
24-hour battery backup on DIY plan devices
Extensive automation capabilities
DIY plan does not alert you in the event of an alarm
No cellular back up on DIY plan
No brand-owned smart home devices
Base station and keypad
Wi-fi range extender and chime
Plans & Pricing
DIY Monitoring: Free
24/7 Professional Monitoring: $19.99/month
Home Security in San Antonio: What You Need to Know
San Antonio, Texas, crime statistics
The San Antonio Police Department reports that property crimes, including burglary, larceny-theft, and vehicle theft, reached a 10-year low in 2020, with only 54,826 reported incidents. Still, these numbers aren’t zero, and homeowners would do well to take additional measures to protect themselves and their property.
According to Uniform Crime Reports, there were 7,606 burglaries in San Antonio in 2020.
Vehicle thefts are on the rise in the city, jumping from 5,893 in 2011 to 6,707 in 2020.
Larceny theft, on the other hand, is decreasing, dropping to just 40,513 incidents.
Research your neighborhood
Of course, in a city that covers 505 square miles and is home to 1.508 million people, crime rates won’t be the same in all areas, which is why it’s important to research your neighborhood before committing to a home security system. There are plenty of resources online that can help you understand crime rates and security concerns in your particular zip code. Neighborhood Scout and Best Places are examples of two websites that break down the metropolitan area into individual neighborhoods and rank them according to safety. According to these websites, Timberwood Park, Scenic Oaks, Mesa Ranch, and Mesa Ridge are among San Antonio’s safest neighborhoods. Salado Junction and the Eastside are two of the least safe.
The San Antonio Police Department also has an interactive map that identifies each of its substations’ exact locations. This can be useful in identifying approximately how long law enforcement’s response time may be for your exact address. Additionally, websites like Nextdoor, a neighborhood hub, can be useful in warning you of current security threats (like break-ins on your block or porch pirates running rampant) or in allowing you to get a better handle on the type of security threats a neighborhood typically experiences before moving in.
Register your home security system in San Antonio
Before installing your home security system, it’s important to register it with the city of San Antonio. Owning an unregistered security system is a city ordinance violation, and a triggered alarm that is unregistered can result in a $75-125 fee. To register your security system:
Call (210) 207-8282 within 12 hours of installation to request an alarm permit that will be sent to you by mail, or download the form yourself.
Send completed forms to the Alarms Permitting office via fax (210) 207-4349, e-mail ([email protected]), or snail mail (315 S. Santa Rosa, San Antonio, TX 78207).
Make a one-time registration payment of $40 via check or credit/debit card at time of registration.
How to Choose Your San Antonio Home Security System
Summers in San Antonio are hot and humid, and outdoor security cameras need to be able to withstand these extreme temperatures without corrupting. Look for cameras designed to handle temperatures above 100 degrees or add additional outdoor kits, like this one from SimpliSafe, to your cart. There’s no sense investing in a camera that will melt or short out during the heat waves and rainy seasons typically experienced here.
While most security systems operate from a single control panel, the style of these panels can vary by brand. When choosing a system, think about where you want your hub to be: by the front door, next to your bed, or in a hallway. This can help you clarify whether you want a corded or cordless option based on available power sources. Additionally, if you frequently enter your home through a garage or side door, a remote control, via a key fob or mobile app, may also be important to you.
Before making a purchasing decision, think about how important integration or automation is to you. Do you want to be able to set and disarm your security system through Alexa, Google, or Apple HomeKit? Some security companies are open platforms, meaning they can be connected to these third-party services, while others are not. In addition, most modern home security systems have apps, but what you can do via these apps (view notifications and live streams, arm or disarm the system, call 911) varies, so be sure to do a little digging into each app before purchasing.
Perhaps the most disparate aspect of home security systems is how they store your footage. While storing the video in the cloud is the most common solution, how long the footage is stored and how much is stored (does the company have data limits or do you pay for unlimited space) varies wildly. An additional consideration should be whether or not you are able to download that footage from the cloud if need be. For example, Arlo doesn’t allow for this, while other brands may.
Depending on your living situation, door and window sensors may be a top consideration. If you live on or near a busy street and have ground-floor windows or a street exit door, you’ll likely want these additional sensors. If you live in a more suburban area that gets less foot traffic or on a higher floor in an apartment building, these sensors may not be necessary. Check to see whether the company you are considering includes these sensors in their starter package or if they only come at an additional cost.
Local vs. national companies
Pros of local security company
Invested in the well-being of community More detailed product knowledge Timely repair responses
Cons of local security company
May be harder to find reviews May not have budget-friendly options Installation time may be longer
Pros of national security company
Easier to get price quotes Benefit of name & brand recognition Uniform quality regardless of location
Cons of national security company
May not offer custom installation C ustomer service is often automated May be overpriced for your needs
Total cost includes the initial price of the equipment and potential installation fees and monthly charges. As a result, there’s no one company that’s cheaper overall– it will be entirely dependent on your needs.
We evaluated home security companies based on equipment cost, monthly costs, contract options, installation and customer satisfaction to determine Reviews.com scores and create our best home security reviews. To compare home security companies with other providers across the board, we calculate each Reviews.com score based on the following:
Monthly Price: The lower the cost of a home security company’s monthly contract, the higher the score. Inversely, the higher the cost of the monthly contract, the lower the score in this metric.
Equipment Cost: Affordability is important with home security, so we awarded higher scores to home security companies with lower prices on equipment.
Contracts: Reviews.com reviewed the flexibility in contracts of the home security companies. The more flexibility, like having no contracts to bind customers for long periods, the higher the score.
Danika Miller has been writing for Reviews.com for three years, where she specializes in streaming, internet, and TV topics. She holds a bachelor’s degree in creative and technical writing from Western Washington University.