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Insurance Disclosure This content is powered by HomeInsurance.com, a licensed insurance producer (NPN: 8781838) and a corporate affiliate
of Reviews.com. HomeInsurance.com LLC services are only available in states where it is licensed and insurance
coverage through HomeInsurance.com may not be available in all states. All insurance products are governed by the
terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums,
commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The
information on this site does not modify any insurance policy terms in any way.
Click at least 2-3 companies to find the very best rate.
Best for Claims Satisfaction
Amica
A+
AM Best Rating AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
895
J.D. Power Claims Satisfaction Score J.D. Power scores are based on surveys for customer satisfaction and product quality.
Best for Local Agencies
State Farm
A++
AM Best Rating AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
892
J.D. Power Claims Satisfaction Score J.D. Power scores are based on surveys for customer satisfaction and product quality.
Best for Personalized Policies
Auto-Owners
A++
AM Best Rating AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
878
J.D. Power Claims Satisfaction Score J.D. Power scores are based on surveys for customer satisfaction and product quality.
Best for Discounts
Travelers
A++
AM Best Rating AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
871
J.D. Power Claims Satisfaction Score J.D. Power scores are based on surveys for customer satisfaction and product quality.
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Auto insurance is still a crucial safeguard for retirement savings, and prices have been volatile. The Bureau of Labor Statistics reports the motor vehicle insurance index rose 18.9% year over year in September 2024, reflecting higher claim severity and repair costs (BLS CPI). To help you navigate this market and compare service quality, we reviewed the latest 2025 claims-satisfaction data and senior-focused discounts so you can find the best car insurance company for your needs.
The 4 Best Car Insurance Companies
Grounded in J.D. Power’s 2025 U.S. Auto Claims Satisfaction Study findings on cycle time, communication, and settlement quality, plus financial strength and senior-relevant discounts, we selected four strong options for retired drivers:
Compare the Best Car Insurance Companies for Seniors
Claim experiences can vary by loss type and timing. J.D. Power’s latest study highlights that longer “keys-to-keys” repair timelines and weak communication reduce satisfaction, and total-loss claims typically trail repairable claims in satisfaction. Use the scores as a service indicator alongside financial strength and discounts (J.D. Power 2025 U.S. Auto Claims Satisfaction Study).
AM BEST FINANCIAL STRENGTH AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
J.D. POWER OVERALL CUSTOMER SATISFACTION* J.D. Power scores are based on surveys for customer satisfaction and product quality.
Amica posts consistently strong results in J.D. Power’s 2025 Auto Claims Satisfaction Study, with positive marks for communication and resolution speed—key drivers for seniors prioritizing a smooth, low‑friction claims experience (1,000‑point scale; see footnote).
A+ AM Best Rate AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
2025* J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.
Why we chose it
Amica posts consistently strong results in J.D. Power’s 2025 Auto Claims Satisfaction Study, with positive marks for communication and resolution speed—key drivers for seniors prioritizing a smooth, low‑friction claims experience (1,000‑point scale; see footnote).
Pros
Strong 2025 J.D. Power auto claims satisfaction indicators (communication, resolution)
Dividend policy options available in select states
Robust discount menu, including defensive driver where approved
Cons
Fewer brick‑and‑mortar locations than large national brands
Optional coverages vary by state
AM Best rating is strong but not the very top tier
Read More
OTHER POLICIES OFFERED
Home
Flood
Umbrella
Life
STANDOUT DISCOUNTS AVAILABLE
Loyalty
Accident‑free
Defensive/mature driver (state‑approved) — e.g., NY PIRP offers a 10% liability premium reduction for 3 years (NY DMV PIRP)
Paid in full
State Farm
Best for Local Agencies
WHY WE CHOSE IT
State Farm’s expansive agent network provides in‑person help, while its Drive Safe & Save telematics and defensive‑driving course discounts can favor low‑mileage retirees. State Farm performed solidly in J.D. Power’s 2025 claims satisfaction results (see footnote).
A++ AM Best Rate AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
2025* J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.
Why we chose it
State Farm’s expansive agent network provides in‑person help, while its Drive Safe & Save telematics and defensive‑driving course discounts can favor low‑mileage retirees. State Farm performed solidly in J.D. Power’s 2025 claims satisfaction results (see footnote).
Pros
Local agents for face‑to‑face service
Telematics for low‑mileage seniors (Drive Safe & Save)
Defensive driver course (availability varies by state)
Accident‑free
Good driving
Auto-Owners
Best for Personalized Policies
WHY WE CHOSE IT
Auto-Owners offers many optional coverages through independent agents, making it easier to tailor limits and endorsements. It has been a strong performer in recent J.D. Power claims satisfaction studies, and its financial strength supports long‑term reliability.
A++ AM Best Rate AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
2025* J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.
Why we chose it
Auto-Owners offers many optional coverages through independent agents, making it easier to tailor limits and endorsements. It has been a strong performer in recent J.D. Power claims satisfaction studies, and its financial strength supports long‑term reliability.
Pros
Independent agents for in‑person guidance
Broad menu of optional coverages
Superior AM Best financial strength
Cons
Digital tools may be less robust than big direct writers
Availability limited by state
J.D. Power score varies by claim type and communication quality
Read More
OTHER POLICIES OFFERED
Rental dwelling
Mobile home
Pet
Flood
STANDOUT DISCOUNTS AVAILABLE
Advance quote
Green discount
Defensive driver course (state‑approved)
Payment history
Travelers
Best for Discounts
WHY WE CHOSE IT
Travelers offers a wide range of potential discounts and many optional coverages to tailor protection. Seniors who bundle home and auto and maintain clean records may see meaningful savings; verify telematics, payment, and equipment discounts where available.
A++ AM Best Rate AM Best rates insurance providers creditworthiness. Ratings are based on the provider’s ability to follow through with a payout when a consumer files a claim.
2025* J.D. Power J.D. Power scores are based on surveys for customer satisfaction and product quality.
Why we chose it
Travelers offers a wide range of potential discounts and many optional coverages to tailor protection. Seniors who bundle home and auto and maintain clean records may see meaningful savings; verify telematics, payment, and equipment discounts where available.
Pros
Broad discount eligibility (bundling, payment, equipment, telematics in market)
Numerous optional coverages
Superior AM Best financial strength
Cons
J.D. Power claims satisfaction can vary by claim type and communication
Digital tools may feel less intuitive than leading direct carriers
Read More
OTHER POLICIES OFFERED
Boat
Wedding & event
Travel
Motorcycle
STANDOUT DISCOUNTS AVAILABLE
Continuous insurance
Hybrid/electric car
Early quote
Telematics/low‑mileage where available
*J.D. Power’s 2025 U.S. Auto Claims Satisfaction Study. Based on a 1,000-point scale; communication and cycle time remain the biggest satisfaction drivers (study).
Factors That Affect Your Insurance Cost
Car insurance rates reflect many variables and broader market forces. For context, the motor vehicle insurance index rose 18.9% year over year in September 2024 as claim severity (parts/labor, medical costs) stayed elevated (BLS CPI; also see Insurance Information Institute on drivers of rising costs).
Each state sets its own coverage laws and minimum limits. Local claim costs also vary with traffic density and weather. For example, severe convective storms and other weather events have driven higher comprehensive losses in many regions—NOAA tracked an historically high number of billion‑dollar disasters in 2024 (NOAA Billion‑Dollar Disasters dashboard).
Vehicle safety tech like automatic emergency braking (AEB) and other ADAS features can reduce certain crash types—beneficial for older drivers—but sensors and calibrations can raise repair complexity and costs. NHTSA has finalized an AEB requirement for new light vehicles, and repair complexity impacts claim severity (NHTSA AEB rule; CCC Crash Course).
Your driving record remains one of the most impactful rating factors. Clean records signal lower claim risk, while prior tickets, at‑fault accidents, or DUIs raise premiums. If you drive infrequently in retirement, consider usage‑based telematics that can reward smooth, low‑mileage driving (III on UBI). Drivers with a history of incidents are viewed as high-risk and typically pay more.
More coverage generally means higher premiums. Seniors protecting assets often carry higher liability and UM/UIM limits; raising deductibles can offset some cost. Optional endorsements (e.g., roadside, rental) add value but increase premium—compare quotes with identical limits and options (USA.gov auto insurance basics).
In most states, insurers use credit‑based insurance scores (CBIS) in auto pricing because they are predictive of loss. Drivers with lower credit tiers often pay substantially more. Three states ban CBIS for auto: California, Hawaii, and Massachusetts (III: credit-based insurance scores). Washington currently permits use with consumer protections (WA OIC credit scoring guidance).
Men generally pay more than women for car insurance because men are statistically more likely to get into accidents. However, California, Hawaii, Massachusetts, Michigan, North Carolina, and Pennsylvania do not allow gender to be used as a rating factor.
Car Insurance Buying Guide for Seniors
Follow these steps to right-size coverage, compare service and price, and capture senior‑friendly savings while rates remain elevated.
Start with your state’s minimums, then choose liability limits high enough to protect retirement assets (many shoppers target 100/300/100 or higher). Align UM/UIM with your liability where feasible, and decide on collision/comprehensive based on vehicle value and your ability to self‑fund repairs (USA.gov guide).
Check service quality using the latest claims satisfaction data and review discounts aimed at older drivers. J.D. Power’s 2025 study details how cycle time and communication affect outcomes (J.D. Power 2025 claims study). Senior‑specific programs like the AARP Auto Insurance Program from The Hartford highlight mature‑driver course and bundling savings (The Hartford AARP discounts).
Narrow to 3–5 companies that serve your ZIP code and meet your coverage needs. Include at least one usage‑based option to test low‑mileage pricing, and one senior‑focused provider (e.g., The Hartford’s AARP program). Verify financial strength and review complaint history using the NAIC Consumer Insurance Search (NAIC consumer search).
Obtain identical quotes (same limits, deductibles, endorsements) from each finalist—online, by phone, or in person. Consider a telematics trial if you drive infrequently; many programs reward low mileage and smooth driving (UBI overview from III). You’ll need driver info and vehicle VINs (get a quote).
How to Lower Your Insurance Costs
Target the discounts and habits that matter most for seniors, and anchor decisions in current research:
Shop around: Rates vary widely for identical limits. Industry research shows price pressure has driven elevated shopping; compare 3–5 quotes and include one usage‑based option (J.D. Power 2024 U.S. Auto Insurance Study).
Look for providers that offer senior‑relevant discounts: Mature‑driver/defensive‑driving courses, bundling home + auto, telematics for low mileage, and vehicle safety/anti‑theft discounts are broadly offered (State Farm; GEICO; Progressive; AARP/The Hartford). New York mandates a 10% base liability premium reduction for three years for approved courses (NY DMV PIRP).
Consider how you pay: Pay‑in‑full, automatic payments, and paperless billing can lower costs and avoid installment fees (Progressive discounts).
Improve your credit score: In most states, moving from excellent to poor credit can roughly double auto premiums on average, while three states (CA, HI, MA) ban credit‑based scores for auto (Bankrate 2024 study; III).
Leverage low‑mileage: If retirement reduced your miles, ask about verified low‑mileage or telematics programs; many reward daytime, smooth driving (III: UBI).
Not always, but age bands can add cost as injury severity rises with age. Risk tends to increase after about 70, and older drivers are more likely to be involved in certain crashes (IIHS: older drivers). Separate from age, overall prices have been elevated—BLS reported an 18.9% YoY increase in the motor vehicle insurance index in September 2024 (BLS CPI). Keeping a clean record, updating mileage to “pleasure,” and using telematics can help counteract increases.
The “best” fit depends on your state, vehicles, mileage, and service preferences. Compare 3–5 quotes with the same limits and check claims satisfaction indicators from J.D. Power’s 2025 study (claims study). Seniors should also review mature‑driver discounts and senior‑oriented programs (e.g., AARP Auto Insurance Program from The Hartford) alongside bundling and telematics options.
Often. Many carriers offer defensive/mature‑driver course, low‑mileage/telematics, and multi‑policy discounts. Some states mandate course credits—New York guarantees a 10% base liability premium reduction for three years after an approved course (NY DMV PIRP). Also check senior‑focused programs like AARP/The Hartford and carrier discount pages (State Farm; GEICO; Progressive).
Methodology
Reviews.com evaluates insurers on customer support, coverage options, customer satisfaction, and online resources. For senior drivers, we emphasized: (1) the latest claims experience metrics from J.D. Power’s 2025 U.S. Auto Claims Satisfaction Study (1,000-point scale; compared with 2024 for trend context), (2) financial strength from AM Best, and (3) discount availability relevant to older drivers, including mature‑driver courses, telematics, bundling, and payment methods (State Farm; GEICO; Progressive; AARP/The Hartford). We also incorporated current market context from the BLS CPI and industry analyses (III).