Modern ridesharing has only been around for about a decade, yet it offers a widespread, convenient alternative to public transport. In many cases, in fact, ridesharing is the only efficient mode of transportation for residents who don’t own cars in certain cities. But for all its perks, it does have a downside.
It doesn’t matter how many five-star rides a driver or passenger has had. There’s always a risk when taking a car ride with a stranger. From cases of crime, violence and currently even posing a risk of transmitting COVID, ridesharing can be dangerous. It’s more important than ever to protect yourself and understand the best ways to do so while ridesharing.
In this article, we cover recent rideshare crime stats, what companies are doing to make ridesharing safer, what you need to know about rideshare insurance, the best car insurance to stay protected as a driver, and safety precautions to take with every ride.
In This Article:
- Is Ridesharing Safe?
- Who Uses Rideshare and Why?
- What Does Rideshare Insurance Cover?
- Ridesharing Safety Tips
- Understanding the Risks of Ridesharing
Is Ridesharing Safe?
Let’s look at the statistics. The vast majority of rideshare drivers are male. According to Business Apps, only 27% of American Uber drivers in 2019 were female, an increase from 14% in 2015. However, usage among genders tends to be more split. A 2017 report by GlobalWebIndex found 48% of Uber’s American users were female.
In 2019, Uber released its first crime report, revealing there were 3,045 sexual assaults related to rides in the United States in 2018. Uber also reported there were 235 “Non-consensual sexual penetrations,” nine “fatal physical assaults,” and 58 crash-related deaths.
Lyft spokespeople told Wired magazine they are committed to working on a similar report, though none has been released yet at the time.
Criminologist John Roman believes factors like these contribute to ridesharing’s alarming crime rates:
- Rides are more common at “high crime times,” like weekend nights when riders are more likely to be intoxicated.
- The higher likelihood more women drive for a rideshare company than work as taxi drivers.
- There is no partition between the passenger and driver in the vast majority of rideshare ride options.
- Ridesharing’s employment model, with drivers working as independent contractors rather than full-time employees, may make drivers less likely to worry about losing their jobs if they commit a crime.
Despite the risks, ridesharing usage has shown no signs of slowing down.
Who Uses Rideshare and Why?
Ridesharing usage is on the rise. According to a 2019 report by Pew Research Center, the percentage of Americans using ridesharing services has more than doubled since 2015, to 36% of American adults. Ridesharing demographics tend to skew younger, with 51% of 18- to 29-year-olds and 43% of 30- to 49-year-olds having used rideshares, compared to 24% of those 50 years and older.
All kinds of people use ridesharing for a variety of reasons. These include:
- Opting for ridesharing over a rental car while traveling.
- Opting for rideshare over a car rental when experiencing short-term car troubles.
- Getting a safe ride to and from places where alcohol will be consumed.
- To get to a destination more quickly by being able to use the carpool lane.
- Costs savings compared to owning a car or taking mass transportation.
Rideshare options for women
Some women feel more comfortable driving with other women. There are a couple of ridesharing options emerging in the United States that give women more control in their rideshare choices.
Safr is a rideshare service with gender-matching options in Boston and Orlando. Drivers undergo comprehensive background checks before being approved. The feature provides a Safr SOS button option, which riders and drivers can touch in case of an emergency. Safr has plans to launch services in additional cities, making it the most prominent female-focused rideshare app to challenge Uber and Lyft.
Women Driving Women is a personal driver matching service in the San Diego and Sonoma County areas in California. All drivers and rider members have to pass background checks.
What Does Rideshare Insurance Cover?
Ridesharing employers require drivers to have car accident insurance policies. Since typical car insurance covers personal driving only, not commercial driving for employment, rideshare insurance. This type of insurance ensures drivers are covered where the company-provided policy or their personal car insurance doesn’t apply.
Ridesharing insurance policies typically cover the driver’s liability to passengers, any injuries due to uninsured or underinsured motorists, and collision and comprehensive coverage. Like regular personal insurance, property damage, and bodily injury are covered with rideshare insurance.
When your coverage applies can be complex. Rideshare insurance covers drivers when the app is on, but you haven’t accepted a passenger yet. Generally, personal insurance does not cover drivers before they’ve picked up a passenger, and rideshare company-provided insurance only offers limited coverage. That’s because, during this time, you’re not viewed as using your vehicle for business purposes, even though the app is still working.
Rideshare insurance does not cover drivers after they’ve accepted a passenger and are on their way to pick them up. It also doesn’t cover drivers once they’ve picked up passengers and are driving to their destination. Your insurance through your ridesharing company should cover you in these instances.
Some of the companies offering rideshare insurance include:
- American Family
- State Farm
Even with insurance coverage, having to deal with insurance companies and multiple parties to get compensated can be difficult. Protecting yourself as soon as an accident happens is essential.
Like any auto accident you’re involved in, you should immediately call the police and file a police report. Document the scene of the accident by shooting photos or video footage of property damage and injuries. If you’re the passenger, get the full name, insurance information, and contact information of the rideshare driver. Document any signs of driver negligence.
If you’re the driver, do not admit any fault. Be honest with what you report to the police. If there are witnesses at the scene, ask them to stay so they can talk with the police. Gather witness contact information, like phone numbers, full names, and email addresses, in case they need to be contacted in the future.
Accept medical services offered to you. Many injuries are not immediately apparent. If you refuse medical services and discover an injury later, it can be more challenging to prove the injury was due to the accident.
You should also consider getting in touch with a personal injury lawyer, even before talking with a representative from the rideshare company. Your lawyer can guide you through the next steps to take as you report the accident to the rideshare company. You’ll also want to contact your insurance company about the rideshare accident.
There’s always the possibility that negligence of one of the drivers involved was the cause of the accident. Reasons could include intoxication, driving while distracted, driving while tired or driving unsafely. In these cases, whether you’re the passenger or the driver, you may have a legal case to build to get the compensation you deserve.
Ridesharing Safety Tips
Rideshare drivers are independent contractors, which gives them a lot of freedom regarding how much they drive and when. Rideshare driving provides the ability to earn an extra or full-time income, since rides are in demand year-round, and around the clock.
A 2019 survey by The Rideshare Guy found 43% of drivers are older than 61, more than half of drivers are 40 years old or older, and over half have college degrees.
Working as a driver for a ridesharing platform has become an attractive option for highly educated people with full-time jobs, in addition to people who need quick income. Drivers can get started in as few as a couple of weeks.
Understanding the Risks of Ridesharing
Every time a rideshare ride takes place, passengers and drivers take on risk. They are riding with a stranger whose actions are not controllable. For women, according to crime statistics, the risk is even greater. Here are some of the dangers of ridesharing for you to consider:
As of October 2020, COVID-19 has caused more than 35 million cases of infection and more than one million deaths worldwide. The disease poses a unique threat because it’s highly contagious and completely novel. The only way to combat the virus right now is to conduct physical distancing and maintain proper hygiene. The World Health Organization recommends maintaining at least three feet between others, staying home as much as possible, and wearing face coverings in all public places.
When it comes to ridesharing, maintaining all of these precautions is nearly impossible. Inside a vehicle, you can’t always guarantee at least three feet of space between yourself and the driver. COVID-19 is transmitted through droplets, which spread easily in stagnant air. If you’re in a closed vehicle, it creates a perfect environment for infection.
To protect against COVID-19 while you’re ridesharing, make sure to wear a face covering at all times. Studies prove that wearing face masks significantly slows down COVID-19 transmission. While you’re in the car, ask if your driver can also roll down the windows. Research shows that your risk of catching the virus is also significantly lower in outdoor air versus stagnant indoor air.
As mentioned, there were 58 Uber-related fatalities in 2019, and many more non-fatal accidents involving ridesharing. A 2018 study from the Booth School at the University of Chicago estimates ridesharing has increased traffic deaths by up to 3% nationally.
There are some major risk factors to be aware of with ridesharing that contribute to auto accidents.
- Speeding: The more rides a driver completes, the more money they can make, which can encourage speeding and unsafe driving. Also, if a passenger requests to get somewhere quickly, the driver may compromise driving safety to appease the customer and protect their driver rating.
- Distractions: Rideshare rides are full of distractions. Drivers must have a map app open to get directions for where to go. The passenger may strike up a conversation, which can also distract a driver. Other requests, like playing a specific type of music, can also be distracting.
- Drowsy driving: “Just one more ride.” That’s what some ridesharing drivers tell themselves, even when they’re tired and should get off the road. Again, the allure of making more money can increase reckless driving behavior.
Drivers should take care to only drive when they are fully alert and focused on the road. Knowing these risks, passengers should strive to minimize driver distractions so they can focus.
While there were more than 3,000 reports on sexual assault in Uber rides in the U.S. over the past year, many more incidents went unreported. There is no foolproof prevention for these cases, but drivers and passengers can take some steps to increase safety.
One precaution is to always judge the rating of the driver or passenger before accepting a ride with them. If the driver or passenger is new and you don’t feel comfortable, don’t ride with them. If their rating is low, don’t ride with them. You have the first choice to decide whom you’re riding with based on the information in the app.
Confirm the person you’re riding with is the person in the app. Make sure their name and face match their app profile before riding with them.
Be aware of the risks associated with “high crime time,” when intoxication lowers inhibitions and can increase the risk of sexual assault and harassment. If you’re a driver, you may choose to avoid picking up rides on weekend nights, or avoid offering services around bar and nightclub areas.
Before riding on a rideshare app, research the safety features available to you as a passenger. Know your options to get out safely before you get in the vehicle.
Are rideshare companies like Uber and Lyft doing their part?
Uber and Lyft are aware of safety issues within their services. Each company has had negative press in recent years due to different instances of crime, and they’ve responded with upgraded safety protocols. The companies have also adapted quickly to the COVID-19 pandemic to make sure customers and drivers are as safe as possible.
Lyft and Uber have announced recent plans to increase app safety. After 14 women sued Lyft in September 2019 regarding driver sexual assault, Lyft announced it had been screening the criminal backgrounds of drivers daily. Sexual harassment prevention training will be offered soon to drivers and riders, and the company is expanding its Community Safety Program.
In 2019, Uber announced safety updates to the app, including the ability for riders to text 911 directly from the app and automatically send location and vehicle details to emergency responders. Uber has also planned to launch a feature to audio-record rides in the U.S. New Uber features expected in 2020 include the ability to match drivers and passengers via a PIN input, as well as a facial recognition driver ID process.
As of October 2020, Uber has rolled out several COVID-19 guidelines for drivers and passengers. Drivers and passengers are required to wear face masks during the entire ride, and drivers are able to cancel rides if passengers aren’t wearing masks.
Uber’s guidelines also recommend drivers leave their windows open, and encourages them to ask customers to move as far back in the vehicle as possible to create enough distance.
Lyft has also rolled out similar COVID-19 guidelines. For the time being, Lyft isn’t allowing any shared rides in order to help limit the number of people riding in vehicles. The company has developed a Health Safety Program to help limit virus transmission, which includes a self-certification process for drivers to verify that they’ll wear face masks, roll down windows, sanitize cars and promote distance.
Another aspect of Lyft’s Health Safety Program includes a Lyft Store for drivers that offers affordable cleaning supplies and face masks. Throughout the pandemic, Lyft is keeping drivers and customers educated with information through the U.S. CDC.
Like any type of transportation, there’s never a safety guarantee with ridesharing. By knowing the risks and taking steps to increase your safety, you can do everything in your power to prevent a safety issue or accident.
When it comes to crime, stay vigilant and keep a line of communication open while you’re in the car with a stranger. To protect from COVID-19, take as many precautions as possible including wearing a face mask at all times. Before riding, look into each rideshare company’s COVID-19 regulations to see if you’ll feel comfortable in the car.
Safety.com writer Emily Ferron provides sounds advice on how to let the other person in your car know the trip is tracked:
“People are more likely to commit crimes when they think they’re not going to get caught, so give some indication that people are looking out for you. Make a phone call and tell someone that you’re on a [ride]. If they don’t answer (or you don’t want to call at an odd hour), one trick is to leave yourself a voice memo instead. A script like this might help: “Hey mom, just calling to let you know that I’m [on my ride] now. I’ll be there in about 15 minutes and you can also follow along on the app. See you soon!”
In the future, we hope to see more safety updates to current rideshare apps and new rideshare options that keep women’s safety in mind. Until then, do everything you can to stay safe. Always have a plan and trust your gut. Hope for the best, but prepare for the worst.