Liberty Home Guard Review

Liberty Home Guard has high customer satisfaction ratings and plenty of coverage options for homeowners ​
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20 Available add-on coverage options
Reviews Rating: 3.6/5
Prices start at $39.99/mo.

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Reviews Report

  • Independent ratings remain favorable in 2025: major editorial outlets place Liberty Home Guard (LHG) in the low-to-mid 4s out of 5, while large consumer platforms show high‑4‑star averages (see U.S. News 360 Reviews, Forbes Home, Trustpilot, and ConsumerAffairs).
  • LHG markets three core plans, 24/7 claim submission, and a large menu of add‑ons; service call fees are typically mid‑tier (~$65–$125 per claim) and premiums are quote‑based by ZIP and plan (Liberty Home Guard; fee/premium benchmarks: Forbes Advisor).
  • Across leading competitors, expect similar plan structures (appliances, systems, combo) but different workmanship guarantees: LHG 60 days, American Home Shield (AHS) ~30 days, Cinch 180 days, and AFC lifetime; service fees commonly range ~$75–$150 per claim, and AHS frequently offers $75/$100/$125 options depending on state (LHG; AHS; Cinch; AFC Home Club; benchmarks: Forbes Advisor).

Liberty Home Guard is positioned among the best home warranty companies based on broad plan availability, add-ons, and strong public sentiment. On the Better Business Bureau, LHG shows an A‑range letter grade with a mid‑to‑high‑4‑star customer review average; BBB figures update continuously and should be verified on the live profile (BBB profile search). Consumer platforms report similarly high satisfaction (Trustpilot typically 4.5–4.7/5 “Excellent,” ConsumerAffairs often high‑4s), though exact ratings and counts change over time (Trustpilot; ConsumerAffairs).

LHG focuses on major systems/appliances coverage with optional add-ons for homes with pools, wells, septic systems, additional refrigerators, and more (Liberty Home Guard). Claims can be filed 24/7. Workmanship recalls are backed by a stated 60‑day guarantee—longer than some competitors (e.g., ~30 days at AHS) but shorter than common expectations in licensed trades, where 1‑year workmanship is typical in residential work (see sector norms in HUD, NJ DCA, and California Right to Repair; also NRCA for roofing and NAPA AutoCare for auto).

Liberty Home Guard Home Warranty Overview

Reviews.com Score:
3.6
Starting Price:
Quote-based (varies by ZIP)
Service Fee:
$65–$125
States Served:
Most states (check ZIP)
BBB Rating: The BBB rates companies based on trustworthiness and performance. The company uses a variety of factors, including how the company handles customer complaints.
A range

LHG appears in independent roundups from Rocket Mortgage, U.S. News 360 Reviews, Forbes Home, and This Old House Reviews. Key features include 24/7 claims, extensive add-ons, and a 60‑day workmanship guarantee from LHG. Note that many licensed trades commonly offer around one year of workmanship coverage, so 60 days is shorter than typical craft norms (HUD; NJ DCA; California Right to Repair).

PROS

  • 24/7 claim submission and large add-on catalog File claims any time online/phone; add-ons include pool/spa, well/septic, extra refrigerators, roof leak, water softener, and more (LHG).
  • Competitive mid-range pricing with typical service fees Premiums are quote-based by ZIP and plan; service fees commonly fall around $65–$125 per claim in national benchmarks (Forbes Advisor).
  • Three plan tiers to match appliances, systems, or both Appliance Guard, Systems Guard, and Total Home Guard mirror the industry’s standard appliance/systems/combo structure (LHG).
  • Workmanship recall window exceeds some competitors’ 30 days LHG advertises a 60‑day workmanship guarantee; AHS typically offers ~30 days, Cinch lists 180 days, and AFC covers repairs for the life of the plan (LHG; AHS; Cinch; AFC).

CONS

  • Availability varies by state and ZIP LHG sells in most states, but terms, add-ons, and pricing vary by location. Always check state-specific contracts and ZIP eligibility (LHG).
  • Contractor selection is generally through the provider network Unlike AFC Home Club, which lets members choose their own licensed technician, most national providers (including LHG) dispatch from their networks (AFC).
  • 60-day workmanship guarantee is shorter than many licensed-trade norms Residential construction and installations often carry 1‑year workmanship coverage; roofing manufacturer-backed systems can be longer (see HUD; NRCA).

Liberty Home Guard Warranty Highlights

Coverage & Plans
Guarantees
Before You Buy

Liberty Home Guard offers three plan tiers covering appliances and/or systems, plus robust optional add-ons:

  • Appliance Guard: Covers key household appliances (e.g., refrigerator, dishwasher, built-in microwave, range, washer/dryer, garbage disposal, ceiling/exhaust fans). Premiums are quote-based by ZIP and plan tier.
  • System Guard: Covers major home systems (e.g., HVAC, plumbing, electrical, water heater, ductwork). Appliances are not included in this tier.
  • Total Home Guard: Combined coverage for both appliances and systems for one monthly premium (quote-based).

Service call fees are typically mid-tier (~$65–$125 per claim in national benchmarks). Add-ons commonly include pool/spa, septic, well pump, second refrigerator, stand-alone freezer, limited roof leak, and more—availability varies by state (LHG site; fee benchmarks: Forbes Advisor).

Liberty Home Guard advertises a 60-day workmanship guarantee on completed repairs. For context, many licensed residential trades customarily provide around a one-year workmanship window, while some competitors differ significantly (e.g., AHS ~30 days, Cinch 180 days, AFC lifetime) (LHG; sector norms: HUD, NJ DCA, CA Right to Repair; competitor policies: AHS, Cinch, AFC).

Home warranty contracts cover failures from normal wear and tear and exclude many events (e.g., cosmetic damage, code upgrades unless stated). Expect a per-claim service fee and state-specific limits and caps. In 2025, providers emphasize clearer pricing and disclosures amid evolving regulations on fee transparency and auto-renewals—California’s SB 478 (“Honest Pricing”) requires advertised prices to include mandatory fees, and NAIC reminds consumers these are service contracts regulated at the state level. Review state terms and cancellation policies before purchase (CA SB 478; NAIC guidance; cost context: Consumer Reports). Industry-wide, digital triage and AI-assisted support are expanding to improve speed and resolution (McKinsey; Zendesk CX Trends).

Liberty Home Guard Warranty Plans

Liberty Home Guard vs. The Competition 

ProviderReviews.com ScorePriceTrade Service FeePlansAvailable Add-ons
Liberty Home Guard3.6Quote-based; typically mid-range (benchmarks)$65–$125Appliance GuardSystems GuardTotal Home GuardPool/spa equipment
Septic systems pumping
Well pump 
Sump pump 
Central vacuum 
And more
Global 4.8Must call for quote$60–$100GoldPlatinumEliteGarage door opener
Central vacuum
Washer/dryer
Additional fridge/freezer
Well pump
Pool/spa equipment 
And more
American Home Shield3.6Quote-based; wide range (~$30–$90+) (benchmarks)$75, $100, $125ShieldSilverShieldGoldShieldPlatinumElectronics
Pool/in-ground spas
Guest unit
Septic/well pumps
OneGuard3.8$30–$56/mo.$69SentinelCenturionGuardianAdditional freestanding refrigeration units
Additional pool pump/water feature 
Additional sprinkler valve
Built-in pool/spa
Extended main line
And more

Information current as of 2025; sources update continuously.

Liberty Home Guard vs. Global Home Protection 

LHG publicly markets three core plans and an extensive add-on menu with online quote flows; Global often requires a phone quote for pricing clarity. Regardless of provider, confirm ZIP-specific availability, item caps, and workmanship terms before enrolling (Liberty Home Guard).

Liberty Home Guard vs. American Home Shield

Both offer three tiers and broad add-ons. Differences to note: LHG’s workmanship guarantee is 60 days, while AHS lists ~30 days; AHS typically lets you select a $75, $100, or $125 service fee (varies by state). Pricing for both is quote-based and spans a wide range by plan and ZIP. Review each company’s state contract for coverage caps, exclusions, and recall windows (LHG; AHS plans; pricing benchmarks: Forbes Advisor).

Liberty Home Guard vs. OneGuard

Plan structures and availability differ by market. LHG emphasizes a large add-on catalog and 24/7 claim intake; OneGuard’s plan names and features vary regionally. For either provider, verify ZIP availability, coverage caps, service-fee options, and workmanship terms in state-specific contracts before purchase; checking BBB profiles can also provide current letter grades, review averages, and complaint history (BBB profile search).

Liberty Home Guard FAQ 

Methodology

We evaluated Liberty Home Guard using a multi-source approach emphasizing current, independently verifiable data: BBB letter grade, BBB customer review average, and complaint history (BBB); large-sample consumer ratings (Trustpilot, ConsumerAffairs); editorial scores and plan verification (U.S. News, Forbes Home, This Old House); and national price/service-fee benchmarks (Forbes Advisor). We also integrated industry context on costs, digital service, and transparency and compared workmanship guarantees across leading brands (Consumer Reports; McKinsey; Zendesk; CA SB 478; competitor policies: AHS, Cinch, AFC).

  • Starting Monthly Price and Fees: Because pricing is quote-based, we benchmark typical ranges against independent roundups and validate that service-fee options and workmanship terms align with provider disclosures. 
  • Trade Service Fee: Providers with lower per-claim fees typically score higher when normalized for plan tier and market.
  • Customer Satisfaction: We combine BBB letter grade and BBB customer review average with high-volume consumer platforms (Trustpilot, ConsumerAffairs) to avoid over-weighting any single source. 
  • Customer Experience and Policies: We assess claim submission options, workmanship guarantees, cancellation terms, and technician policies, incorporating 2024–2025 customer-service best practices (e.g., digital triage, AI-assisted service) and regulatory transparency expectations.
  • Coverage: We verify base coverage and the breadth of add-ons against provider materials and consider workmanship guarantee length as a differentiator (e.g., LHG 60 days; AHS ~30 days; Cinch 180 days; AFC lifetime).

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