Founded in 1919, AIG has been serving customers around the world for more than 100 years. The company provides a variety of different insurance options. Today, AIG does not market a broad, mass-market homeowners policy; high-net-worth homeowners coverage associated with AIG is generally arranged through Private Client Select (PCS) and, in harder-to-insure or catastrophe-exposed markets, via AIG’s Lexington Insurance Company in the excess & surplus (E&S) market. These solutions focus on high-value homes and often feature extended replacement cost, cash-settlement options, and risk-mitigation services; availability and terms vary by state and risk profile. For AIG’s current corporate profile and ratings context, see AIG Investor Relations.
AIG Home Insurance Overview
AIG made headlines during the financial collapse with its 2008 bailout of $85 billion from the U.S. government. Today its debts are repaid, with the government receiving a $22 billion profit in 2012. Since then, AIG has simplified and de-risked its portfolio (including separating Life & Retirement as Corebridge Financial and completing the sale of Validus Re), improved underwriting, and strengthened capital and liquidity. Its core U.S. property/casualty operating companies carry an A (Excellent) Financial Strength Rating from AM Best, and AIG remains a major global commercial insurer and the leading U.S. E&S carrier through Lexington. See the latest ratings and market position via AIG Investor Relations and WSIA market intelligence.
PROS
CONS
AIG Highlights
Methodology
We evaluated the company based on its customer rating and experience, financial stability, and coverage. To compare AIG with home insurance companies across the board, we calculate each Reviews.com score based on the following:
- Customer Ratings — We benchmark satisfaction using the latest J.D. Power U.S. Property Claims Satisfaction Study and, given AIG’s commercial focus, the J.D. Power U.S. Large Commercial Insurance Study.
- Coverage — As there isn’t one company to fit everyone’s needs, we evaluate companies by the breadth of coverage options and add-ons available.
- Confidence — Financial strength and claims-paying ability matter. We reference AM Best financial strength opinions and carrier ratings summaries available via investor disclosures.
- Customer Experience — The volume and nature of complaints indicate customer experience. We base this on the NAIC Consumer Complaint Index by legal entity and line of business.
The Competition
| Company | Reviews.com Score | AM Best Financial Strength Rating | J.D. Power (latest) | NAIC Customer Complaints |
| AIG | 4.25 | A | N/A for homeowners; see Property Claims and Large Commercial | Varies by legal entity/line; see NAIC Complaint Index |
| State Farm | 3.75 | A++ | Varies by region/study; see J.D. Power | Varies by legal entity/line; see NAIC Complaint Index |
| Allstate | 4 | A+ | Varies by region/study; see J.D. Power | Varies by legal entity/line; see NAIC Complaint Index |
| Nationwide | 3.75 | A+ | Varies by region/study; see J.D. Power | Varies by legal entity/line; see NAIC Complaint Index |
*All information reflects sources cited and was refreshed in 2025
AIG vs. State Farm
State Farm remains one of the largest U.S. homeowners insurers by market share (see historical market share). AIG’s homeowners offerings are concentrated in the high-net-worth segment via PCS and through surplus-lines placements with Lexington. State Farm carries a higher AM Best financial strength rating than AIG. Recent J.D. Power studies on property claims satisfaction and overall customer satisfaction vary by region and segment; use them as directional benchmarks. For a current view of complaints, consult the NAIC Consumer Complaint Index by legal entity and line.
AIG vs. Allstate
Allstate is a major national homeowners carrier, while AIG’s homeowners presence centers on high-net-worth programs (via PCS) and E&S placements (via Lexington). Financial strength is very strong for both, with Allstate’s core P&C entities typically carrying AM Best A+ (Superior) and AIG’s core P&C entities at A (Excellent). Satisfaction indicators differ by study and region (see J.D. Power’s Property Claims trends), and complaint experience should be reviewed using the NAIC Consumer Complaint Index for the latest year.
The Bottom Line
AIG isn’t a fit for everyone. Rather than a broad, admitted homeowners policy, AIG-related options today focus on high-value homes through PCS and, where admitted capacity is constrained, Lexington’s surplus-lines solutions. Eligibility, deductibles, and mitigation expectations (e.g., wildfire hardening, water-leak shutoff) vary by state and risk profile; packaging with valuables and high-limit excess liability is common but not required.
AIG is a strong option for affluent households with complex or higher-value properties seeking features like extended replacement cost, cash-settlement flexibility, and proactive risk services. Compare PCS-placed programs with peers (e.g., Chubb, PURE) and confirm whether your placement is admitted or E&S before binding.
