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Last updated on Nov 11, 2025

MetLife Life Insurance Review

Financially sound life insurance offered through your employer ​
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MetLife

  • Long company history
  • Strong financial ratings
  • Only offers employer-sponsored policies
  • Lower-than-average complaint ratings
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How We Reviewed MetLife Life Insurance

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4 companies compared

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2 features evaluated

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5 ratings analyzed

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MetLife is one of the largest and longest-standing life insurance providers in the U.S. MetLife no longer sells new individual retail life policies in the U.S.; instead, coverage is offered through employer-sponsored group benefits, including basic and supplemental term life, dependent life, and optional permanent coverage such as Group Universal Life (GUL) and Group Variable Universal Life (GVUL). Employers can bundle these solutions alongside AD&D and related services through MetLife’s group benefits platform.

MetLife Life Insurance Overview: Financial Strength, Availability, and History

Independent rating agencies continue to assess MetLife’s core U.S. insurance subsidiaries at very strong levels: AM Best A+ (Superior), S&P AA-, Moody’s Aa3, and Fitch AA-, all with Stable outlooks (MetLife Investor Relations – Credit Ratings). These ratings indicate a strong ability to meet policyholder obligations and a stable near-term outlook.

In addition to financial strength, MetLife continues to receive external recognition, including Fortune’s World’s Most Admired Companies, the 2025 Bloomberg Gender-Equality Index, a top score (100) on the 2024 Disability Equality Index, inclusion in the 2024 Dow Jones Sustainability Index (North America), and recognition in Newsweek’s America’s Most Responsible Companies.

Current consumer benchmarks show a mixed landscape: the FTC reports 2.6 million fraud reports and $10.0 billion in reported losses in 2023, the CFPB’s 2023 Annual Report shows credit reporting continues to dominate financial services complaints, and the BBB system handles over 1 million consumer complaints annually. In the J.D. Power 2024 U.S. Individual Life Insurance Study, State Farm ranks highest overall; MetLife participates but is not among the top three nationally in that study year.

  • In business since: Longstanding U.S. insurer
  • S&P Global financial strength rating: AA-
  • Moody’s financial strength rating: Aa3
  • AM Best financial strength rating: A+
  • States served: Nationwide

MetLife best for: Eligible employees with workplace-sponsored plans

Pros:

  • Strong financial stability ratings
  • MetLife Advantages workplace benefits suite available to most policyholders
  • Portable permanent options (GUL/GVUL) available through many employers

Cons:

  • Life policies can only be purchased through an employer-sponsored plan

The Competition


AM Best Financial Strength RatingJ.D. Power 2024 U.S. Individual Life Insurance StudyNAIC Customer Complaints
Northwestern MutualA++Among top-ranked carriersSee NAIC Complaint Index
State FarmA++Ranked highest overallSee NAIC Complaint Index
NationwideA+Among top-ranked carriersSee NAIC Complaint Index
New York LifeA++Not among top three in 2024See NAIC Complaint Index
Mutual of OmahaA+Not among top three in 2024See NAIC Complaint Index
PrincipalA+Not among top three in 2024See NAIC Complaint Index

*Select information updated through 2024–2025 sources; verify details with the cited links.

The Bottom Line

While you can’t buy new MetLife life insurance policies on an individual retail basis in the U.S., if your employer offers MetLife group life, review your options during enrollment. Strong, stable financial strength ratings support MetLife’s claims-paying ability, and the MetLife Advantages bundle can add meaningful support for families—such as grief counseling, will preparation and digital estate planning, travel assistance, and beneficiary access via the Total Control Account (availability varies by employer plan).

MetLife Life Insurance FAQ