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Last updated on Apr 09, 2020

The Best Internet Service Providers in Nashville

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How We Found the Best Internet Providers in Nashville

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3 top ISPs evaluated

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3 types of connection

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3 key features evaluated

The Best Nashville Internet Providers

Nashville is known for its live music scene, but what’s the point of rocking out if you can’t upload your concert footage later? With 82.1% of Tennessee residents relying on a broadband internet connection, the state ranks 39th in the U.S. for broadband usage, according to Statista. Slow internet speeds can make it difficult to share moments with friends and family, stream shows, and even just browse the internet. To help reach the fastest and most reliable internet speeds, we’ve compiled a list of the best and most reliable Nashville internet providers that won’t hold you back with slow speeds.

The 3 Best Internet Providers in Nashville

  • AT&T – Best Customer Service
  • Comcast Xfinity – Best for Discounts
  • EarthLink – Best for Unlimited Data

The Best Nashville Internet Providers: Summed Up

 AT&TComcast XfinityEarthLink
Defining traitBest Customer ServiceBest for DiscountsBest for Unlimited Data
Connection typeDSL, FiberCable, Fiber          DSL, Fiber
Download speeds (Mbps)100 Mbps       
300 Mbps      
1,000 Mbps
25 Mbps       
100 Mbps       
200 Mbps       
300 Mbps       
600 Mbps       
1,000 Mbps
15 Mbps       
30 Mbps       
80 Mbps       
100 Mbps    
200 Mbps       
1,000 Mbps
Prices starting at$50/mo.$20/mo.$49.95/mo.
Contract length12 months12 months              12 months
Data capUp to 1 TB/mo.Up to 1 TB/mo.                      None
Best Customer Service
AT&T

AT&T Internet

AT&T

Best Customer Service

The winner of the J.D. Power U.S. Internet Service Provider Satisfaction Study in the Southern United States, AT&T gets the top customer reviews out of any other provider in the region. The company receives a perfect five-star rating in all areas of evaluation, including reliability and price.

AT&T offers great value for your money across all speeds. Any speed up to 300 Mbps is priced the same at $50 per month, so it’s worth upgrading even if you’re not sure if you’ll need the extra bandwidth. At just $70 per month, AT&T Fiber internet is also the lowest-priced 1,000 Mbps plan in Nashville.

●  Price: $50 or $70 per month

●  Speed and Data: 100 Mbps, 300 Mbps, or 1,000 Mbps

●  Plans/Packages: Internet only, internet + TV, internet + TV + landline

●  Contract Options: 12 months

Best for Discounts
Comcast

Comcast Xfinity

Comcast Xfinity – Best for Discounts

If you’re looking to save money on your internet bill, Comcast Xfinity gives you plenty of ways to do so. The provider offers varying discounts for signing up for a 12-month agreement and enrolling in autopay and paperless billing. You can also save even more by opting to self-install your home internet.

Comcast Xfinity has a wider variety of speeds than any other Nashville internet provider, with the 25 Mbps starting at just $20 per person, which is ideal for consumers who don’t need a lot of speed. The provider is highly rated by J.D. Power, coming in just second in the region behind AT&T with a four-star overall rating. However, the study did give the company the highest five-star rating in performance and reliability.

●  Price: $20, $40, $50, $60, $70, or $80 per month

●  Speed and Data: 25 Mbps, 100 Mbps, 200 Mbps, 300 Mbps, 600 Mbps, or 1,000 Mbps

●  Plans/Packages: Internet only, internet + TV, internet + TV + landline

●  Contract Options: 12 months

EarthLink – Best for Unlimited Data

EarthLink is a lesser-known internet provider – it’s not rated by J.D. Power and other common reviewers – but it’s still a good local option for Nashville residents. There are many different speeds to choose from, which is a plus if you want tailored internet speeds. However, you can’t bundle with other services like TV and landline.

Most Nashville internet providers put data caps in the fine print of service contracts, which means you can only use a certain amount of data per month without facing additional fees – usually one terabyte. EarthLink competes by offering its customers unlimited data with all plans, regardless of speed.

●  Price: $49.95, $59.95, $69.95, $79.95, or $99.95 per month

●  Speed and Data: 15 Mbps, 30 Mbps, 80 Mbps, 100 Mbps, 200 Mbps or 1,000 Mbps

●  Plans/Packages: Internet only

●  Contract Options: 12 months

How We Found the Best Internet Providers in Nashville

To choose the best internet providers in Nashville, we used criteria that covered the most important aspects when it comes to providing internet services, which include:

●  Coverage. Some internet providers only service a small part of the city. We tested real Nashville residential addresses to make sure each provider on our list covered the majority of the metro area.

●  Value. Internet prices vary widely in Nashville, so there’s no use in overpaying when you could get the same service for less. We assessed the speed, terms, and contracts offered by each provider compared to pricing.

●  Customer Satisfaction. Internet providers are notorious for getting low customer service ratings, so we used unbiased sources like J.D. Power to get a fair evaluation of each one. These providers were best in class in many areas like customer service, billing, and communication.

Nashville Internet FAQ

What are the best internet providers in Nashville?

After conducting reviews of the area’s internet service providers, we found AT&T, Comcast Xfinity, and EarthLink to be the top providers for internet service in Nashville. However, your needs and budget will determine which provider is ideal for you.

Is fiber optic internet available in Nashville?

Fiber internet is available in some parts of Nashville, with AT&T offering gigabit speeds to over 250,000 homes in the area. While it’s availability is growing, there are still areas left unserved. Ask your provider for more information about whether fiber is available in your neighborhood.

How do I choose the best Nashville internet service?

To choose the best internet service for your home, ask for quotes from multiple providers, and compare prices for the speed you want. Don’t forget to look at details like contract length, data caps, and future price increases.

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About the Authors

Lisa Melillo is a personal finance writer for Reviews.com. Over the past seven years, she’s covered insurance, travel, and home-related topics for a variety of online publications and businesses.