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Verizon’s home internet portfolio now centers on two products: Fios Fiber Internet (symmetrical fiber-to-the-home) and Verizon Home Internet over 5G (with LTE fallback). Current Fios tiers span 300 Mbps to 2 Gig with no annual contracts, no data caps, multi-year price guarantees, and equipment included on many offers — with advertised rates starting at $49.99/mo with Auto Pay (Verizon Fios Internet; Verizon 5G Home Internet).
Legacy DSL is being phased out for new customers; where fiber isn’t available, Verizon extends coverage via 5G Home Internet (and LTE Home where 5G isn’t offered). This widens overall home-internet availability far beyond the Fios fiber footprint while keeping the same simple, contract-free pricing model and no data caps (Verizon 5G Home Internet; Verizon LTE Home Internet).
On the service experience side, independent benchmarks such as the J.D. Power 2024 U.S. Wireless Customer Care Study (1,000-point scale) and the American Customer Satisfaction Index (ACSI) provide current, apples-to-apples customer satisfaction measures across telecom brands. J.D. Power also publishes the regional ISP satisfaction study; see its most recent tables here: U.S. Internet Service Provider Satisfaction Study (regional).
For this update, we compared Verizon’s Fios and 5G Home plan cards, price guarantees, and equipment policies against major cable and fiber providers using the carriers’ official plan pages and current terms (Fios; 5G Home; Spectrum; Xfinity).
The bottom line: Verizon delivers symmetrical fiber speeds up to ~2 Gbps on Fios and straightforward two-tier 5G Home pricing ($50/$70 with Auto Pay), plus Mobile + Home discounts for eligible wireless subscribers and multi-year price locks noted on the plan cards (Mobile + Home Discount FAQs).
Fios availability remains concentrated in nine states plus Washington, D.C., but Verizon’s overall home internet reach is now national via 5G/LTE Home. Verizon’s latest annual filing confirms Fios’ footprint, while its 5G pages highlight broader, address-based eligibility (Verizon 2024 Form 10-K; Fios availability; 5G Home).
 View Plans | Verizon Fios fiber (symmetrical 300 Mbps–2 Gig) and 5G/LTE Home options Mobile + Home discounts on eligible wireless plans No data caps; price guarantees shown on plan cards |
Pros
- Symmetrical fiber uploads/downloads (300 Mbps–2 Gig) with no data caps
- Price guarantees and equipment included on many tiers
- Mobile + Home bundle savings for eligible Verizon wireless lines
Cons
- Fios fiber limited to nine states + D.C. (address-dependent)
- 5G/LTE Home performance varies by signal and local capacity
Verizon FIOS Internet Plans and Prices
| Plan | Price | Download / Upload Speeds | Connection Type | Best For |
| 5G Home Internet | $50/mo.* | 5G speeds vary by address (see plan page) | Fixed wireless | No-cap cable alternative with simple pricing |
| 5G Home Internet Plus | $70/mo.* | 5G speeds vary by address (see plan page) | Fixed wireless | Longer price guarantee and added perks |
| Fios 300 | $49.99/mo.* | Up to 300 / 300 Mbps | Fiber | Small households and light 4K streaming |
| Fios 500 | $69.99/mo.* | Up to 500 / 500 Mbps | Fiber | House of multitaskers |
| Fios 1 Gig | $89.99/mo.* | Near-gig symmetrical (approx. 940 / 880 Mbps) | Fiber | Large homes; heavy streamers/gamers/creators |
* With Autopay plus taxes and equipment charges.
Fiber Plans, Speed, and Data
Fios is Verizon’s 100% fiber-to-the-home service with symmetrical uploads and downloads, no data caps, and contract-free terms. The core tiers are 300/300 ($49.99), 500/500 ($69.99), and near‑gigabit ($89.99), with a 2 Gig option ($119.99) in select areas. Verizon lists multi‑year price guarantees and whether the router/Whole‑Home Wi‑Fi gear is included directly on each plan card (Verizon Fios Internet).
Value snapshot (downstream $/Mbps): Fios 300 ≈ $0.17, Fios 500 ≈ $0.14, Fios 1 Gig ≈ $0.09, Fios 2 Gig ≈ $0.06 — illustrating how higher tiers lower the price-per-Mbps (Fios plan cards).
Which tier fits? Small households and hybrid workers typically do well on Fios 300; multi-user homes with frequent 4K streams and large downloads benefit from Fios 500 or 1 Gig; creators and multi‑gig LAN users should consider Fios 2 Gig where available (Fios availability by address).
All Fios plans are contract-free and advertise no data caps; equipment is included on many offers (check your address for exact inclusions and any setup-charge waivers at checkout) (Fios plans).
DSL Internet Plans, Speed, and Data
Verizon no longer markets new stand‑alone DSL to most consumers. Outside the Fios footprint, Verizon focuses on Home Internet over 5G (and LTE where 5G isn’t available) with two simple 5G plans: 5G Home ($50/mo) and 5G Home Plus ($70/mo), each with no annual contracts, no data caps, and equipment included (5G Home Internet; LTE Home Internet).
Typical speed ranges and latency for 5G Home vary by address, 5G signal quality, and local network load; Verizon shows expected ranges and price guarantees on the plan page at order time. LTE Home offers a similar experience where 5G isn’t present, with lower, location‑dependent speeds (5G Home Internet).
Unlike some cable providers that enforce monthly data caps — for example, Xfinity notes a 1.2 TB cap in many markets — Verizon does not cap data on Fios or Home Internet. That helps heavy streamers and gamers avoid surprise overages.
Who is each Verizon plan best for?
- 5G Home Internet — Best for simple, no-cap home internet where fiber/cable isn’t ideal
- 5G Home Internet Plus — Best for households that want longer price guarantees/perks
- Fios 300 — Best for 2–3 users with up to ~8 devices
- Fios 500 — Best for multi-user homes with many simultaneous streams/downloads
- Fios 1 Gig — Best for 5+ users, heavy creators/gamers; consider 2 Gig for multi‑gig LANs
Verizon FIOS Video Review
Current Fios fiber tiers start at $49.99 with Auto Pay, and 5G Home is $50/$70 with Auto Pay — all with no annual contracts.
* Package availability depends on location, prices may vary For more details on these plans click here to learn more from our partner site, Allconnect.
How Fast is Verizon Internet?
Fiber vs. cable: Fios delivers symmetrical uploads and downloads (e.g., 300/300, 500/500, near‑gig/near‑gig), which improves video calls, cloud backup, and creator workflows compared with most cable plans that prioritize downloads. Verizon lists exact speed tiers, included equipment, and price guarantees on each plan card (Fios Internet).
Fixed wireless (5G/LTE Home): Performance is address‑dependent and driven by signal quality and local 5G/LTE capacity. Verizon discloses typical speed and price‑lock details at checkout and includes the gateway with self‑setup (5G Home Internet).
If you’re researching availability or technologies at your location, combine Verizon’s address checkers with official maps such as the FCC National Broadband Map to see which providers and access types are reported at your address.
Value metrics: On Fios, higher tiers reduce the effective cost per Mbps (e.g., ≈$0.17/Mbps at 300 vs. ≈$0.09/Mbps at near‑gig), which can matter for large households or bandwidth‑intensive workflows (Fios plan cards).
Internet Availability
Fios operates in parts of nine states plus Washington, D.C., per Verizon’s latest annual filing and availability page: DE, MD, MA, NJ, NY, PA, RI, VA and DC (Verizon 2024 Form 10-K; Fios availability).
Beyond that footprint, Verizon offers Home Internet over 5G (and LTE fallback) in many additional markets nationwide — eligibility is address-specific (5G Home; coverage map). Use our zip tool to check if your address is serviceable.
Other Factors to Consider
Impressive equipment
Verizon includes required equipment on many plans and supports both self‑setup and professional installs, depending on your address.
Fios (fiber): New-to-fiber addresses typically need a technician-installed Optical Network Terminal (ONT). Many existing Fios locations qualify for Self‑Install; you connect the ONT to a Verizon Router (Wi‑Fi 6/6E) via Ethernet and activate in the app. Select Fios plans include the router, and higher tiers may include Whole‑Home Wi‑Fi extenders; details appear on the plan card and at checkout (Fios self-install; Fios plans; Whole‑Home Wi‑Fi).
5G/LTE Home (fixed wireless): A plug‑and‑play gateway (modem+router) is included with service and is designed for self‑setup. The app helps you place the device for the best signal; no separate install fee applies for standard self‑setup (5G Home setup).
You can also pick up equipment at a nearby location if offered for your order; see Fios Location options during checkout.
If you prefer using your own router on Fios, Verizon allows BYOR with limited support; some TV/voice features may require a Verizon router or specific configurations (e.g., MoCA) (Use your own router).
Contracts and Fees
Current Fios and 5G Home offers are month‑to‑month with no annual contracts or early termination fees. Advertised rates generally require Auto Pay, and Verizon displays multi‑year price guarantees on the plan cards. Taxes and surcharges vary by location and are shown during checkout (Residential Service Agreements; Fios; 5G Home).
Installation/setup: When a technician visit is required (e.g., new fiber drop/ONT placement), a standard setup/installation charge may apply; Verizon often waives this in online promotions. Self‑install orders generally do not carry a setup fee (Fios installation; Fios plans).
Notable Fees
- Fios router: included on many tiers; a monthly rental may apply on some plans (see plan card)
- 5G/LTE Home gateway: included with service (self‑setup)
- Professional setup/installation: may apply when a technician visit is required; often waived for online orders*
- Taxes and surcharges: vary by location, disclosed at checkout*
*Waivers depend on the offer, plan, and order channel.
Fios TV
Verizon shifted away from traditional TV+internet bundle discounts, aligning with cord‑cutting trends and a clearer, à‑la‑carte approach to TV. See Verizon’s announcement for context and current Fios TV options (Verizon announced).
This model emphasizes transparent pricing and flexibility. Some customers may miss legacy bundle discounts, but the change reduces hidden fees and surprise contract escalators common in legacy bundles.
For streaming alternatives and device compatibility alongside Fios Internet or 5G Home, check plan pages at checkout for bundles and perk options.
Customer service
To gauge service quality, consult current, named benchmarks. J.D. Power’s 2024 U.S. Wireless Customer Care Study (1,000‑point scale) and regional U.S. Internet Service Provider Satisfaction Study report segment leaders and drivers. ACSI publishes annual 0–100 satisfaction scores by company in its telecom sector reports (ACSI telecom press releases), and Newsweek/Statista highlight category leaders in America’s Best Customer Service 2025.
Always verify the latest year, study title, and segment when comparing providers, as results and winners can change with each release.
Fios internet deals for Verizon Wireless customers
Verizon offers Mobile + Home discounts that can lower your monthly price when you combine eligible Verizon mobile plans with Fios or 5G Home. “As low as” pricing and eligibility (including Auto Pay requirements and which mobile plans qualify) are detailed in Verizon’s FAQs and shown on the plan cards during checkout (Mobile + Home Discount FAQs).
Verizon vs. Other Providers
| Starting Price | Availability | Download Speeds | Connection | Contract | |
| Verizon | $49.99* | Fios: 9 States + DC; 5G Home: many markets | 300 Mbps – 2 Gbps (Fios); address‑dependent for 5G/LTE Home | Fiber, Fixed wireless | None |
| AT&T Internet | $50 | 21 states | Fiber up to multi‑gig (address‑dependent); Internet Air fixed wireless | Fiber, Fixed wireless | None |
| Xfinity | $30 | 39 States | Multiple tiers incl. multi‑gig in select areas; uploads lower than downloads | Cable, limited Fiber | Often promo terms |
| Spectrum | $50 | 41 states | Typically 300 Mbps – up to 1 Gbps (market‑dependent) | Cable | None |
* With AutoPay, plus taxes and equipment charges.
*Prices for stand‑alone internet service vary by location and plan. Data caps: Verizon Fios and 5G Home have no caps; Spectrum markets no caps; Xfinity notes a 1.2 TB cap in many markets (Xfinity data policy). Exact availability, speeds, and promotions are address‑specific and disclosed at checkout (Fios; 5G Home; Spectrum).
Further Reading
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