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CenturyLink Review

CenturyLink's appeal lies primarily in its speeds, which are much faster than most other DSL Internet companies, and should be enough to satisfy heavy Internet users. Sign Up

Updated: May 21, 2014

The Good

Download speeds up to 40 Mbps:

As far as DSL Internet goes, CenturyLink is incredibly fast, with plans offering up to 40 Mbps. This should allow you to surf the web, watch videos, and play games online without having to endure long load times. These speeds also make CenturyLink a great option for households where there are several computers, smartphones, or tablets all connected to the Internet. Everyone can be online at once and still get the fast Internet service that they expect from CenturyLink.

Five-year price lock:

CenturyLink has a five-year price lock offer available, which ensures that the monthly price that you pay for your DSL Internet service does not go up for five whole years. This offer is pretty much unmatched among DSL providers — and among Internet providers in general — and could be extremely valuable if you are looking to keep your costs low.

Bundle with TV and phone:

CenturyLink offers several bundling options, including the ability to create your own bundle with just the features that you want. You can choose from any of their DSL Internet plans, and add in their home phone service, Verizon Wireless service, and even DIRECTV. Bundling these services together can be a great way to save a little money and is ideal for households looking to eventually purchase TV or phone services as well.

The Bad

Upload speeds are relatively slow:

Although CenturyLink offers some pretty phenomenal download rates, their upload speeds are surprisingly lackluster. Every plan, with the exception of the 40 Mbps plan, receives only 896 Kbps. So if you plan on uploading photos or videos to the web, you should be prepared to wait because it could take a while. However, their 40 Mbps plan does offer a 5 Mbps upload speed, which is actually quite good for DSL Internet, and should you choose this plan, you won't have to worry about your uploads taking a long time.

Activation fee:

Before you are able to get DSL Internet service from CenturyLink, you must pay the activation fee, which, though not very expensive, is still more money coming out of your pocket. DSL Internet companies by and large do not charge activation fees, so the fact that CenturyLink does is a little surprising. But this shouldn't be a major problem for most people, especially since you get so much from your CenturyLink Internet plan.

The Details

Provider Details
Monthly Price $29.95 - $60
Service Area West, Midwest
States Available 14
Additional Fees
Early Termination Fee $200 after 30 days
Equipment Lease Fee Advanced Wireless Networking Modem: $6.99/month
Installation Fee 1 computer or device: $59.99, 2+ computers or devices: $99.99
One-Time Setup Fee Advanced Wireless Networking Modem: $99.99 (buy)
Other Fees None

Features

Performance and Speed

Read Less
  • High Speed Plus - The Internet service offers download speeds between 11 and 25 Mbps.
  • No Bandwidth Throttling - The internet service provider will not throttle your bandwidth, regardless of usage.
  • Performance High Speed - The Internet service offers download speeds between 26 and 50 Mbps.
  • Standard High Speed - The Internet service offers download speeds up to 10 Mbps.
  • Unlimited Data - The Internet service allows unlimited data usage.

Support

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Account

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Contract

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Equipment

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Installation

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Signing Up

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Extras

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Learning Materials

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Pricing

1.5 Mbps

Price: $29.95/month (12 months)
Download Rate: 1.5Mbps
Upload Rate: 896 Kbps
Data Allowance: 250GB

7 Mbps

Price: $35/month (12 months)
Download Rate: 7Mbps
Upload Rate: 896 Kbps
Data Allowance: 250GB

12 Mbps

Price: $40/month (12 months)
Download Rate: 12Mbps
Upload Rate: 896 Kbps
Data Allowance: 250GB

20 Mbps

Price: $50/month (12 months)
Download Rate: 20Mbps
Upload Rate: 896 Kbps
Data Allowance: 250GB

40 Mbps

Price: $60/month (12 months)
Download Rate: 40Mbps
Upload Rate: 5Mbps
Data Allowance: Unlimited

* Package details and pricing may vary according to location.

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