THE GOOD

Great online quote tool:

Amica's online quote tool is one of the best in the home insurance industry, providing easy access to the pricing information you need to make a confident decision. Amica's online tool differentiates itself by generating a "Good Coverage" and a "Better Coverage" quote price. The difference between the two rates is the level of liability coverage. This enables you to easily see how liability impacts your home insurance rate, and to select the coverage you're most comfortable with. Another advantage lies in the ability to select additional protections for theft, identity fraud, and computer equipment right within the quotation process, a functionality not all quote tools offer. With a simple, clean design and a live chat tool for immediate assistance, Amica home insurance excels in this category.

Home Repair Assistance Program:

Amica homeowners insurance goes above and beyond many of its competitors with its Home Repair Assistance Program, which helps connect you to trustworthy contractors when your home is damaged. Though you are free to choose who repairs your home in the event of a claim, it can be tough to identify the best options in your area if you aren't familiar with any local contractors. The Home Repair Assistance Program provides fast access to pre-qualified, licensed local contractors to complete your repairs quickly and professionally. Amica home insurance even takes care of price negotiations and makes sure you get a limited workmanship warranty on the repairs so you can rest easy while the damage is being fixed.

Tips to protect your home against inclement weather:

Buying a good home insurance policy is a major part of protecting your family and property in the event of severe weather conditions or a natural disaster. However, it's also important to be proactive by learning about what you can do to prepare for and respond to these kinds of events. The Amica Storm Center is a fantastic online resource that helps you do just that. With sections on hurricanes, tornadoes, floods, wildfires, and more, you can find applicable home preparation advice and emergency information to help you keep your family safe before, during, and after a natural disaster.

Prompt payments:

In the unfortunate event that your home is damaged and you have to file a claim, Amica home insurance works hard to reach an agreeable settlement and get payment to you promptly. In fact, the company's goal is to send payment on your claim within 24 hours of receiving the necessary documents from you. This is an incredible turnaround time, especially compared to those of other companies.

Unique discount options:

Amica offers many of the most common price breaks, including those for new homes and newly renovated homes. You can also earn discounts for buying multiple policies from Amica and maintaining a claim-free record. Long-term customers are given another price break in return for their loyalty, a relatively uncommon discount in the home insurance industry. Another unique reward is the discount for having windstorm-resistant features installed on your home, though this is not available in all states. More common is the discount for burglar alarms, fire alarms, and sprinkler systems. Price-conscious shoppers will be happy to learn that Amica offers the option of higher deductibles so you can retain strong protections against catastrophic events while saving a little extra money on your policy premium.

THE BAD

Missing some home coverage options:

Amica does not offer home insurance coverage for mobile home owners, farm owners, and ranch owners. Owners of older homes will also be disappointed, though only a few major insurance companies actually offer these types of policies. Fortunately, Amica offers policies for most other types of dwellings, including single-family homes, multi-family homes, and condos. They also offer solid coverage options for renters.

Lack of flexible payment options:

While many top home insurances companies offer flexible policy payment terms, Amica restricts your choices to either one full payment or 10 monthly payments. Semi-annual and quarterly payment plans are convenient if you can't afford to make just one payment but want to avoid the hassle of submitting 10 individual payments. Others may need the option of spreading the premium out over 12 payments rather than 10. Though most customers will find one of Amica's two options to be acceptable, it would be nice to see Amica provide more flexibility to those who need it.

THE DETAILS

Details
AM Best FSR A++
AM Best ICR aa+
Financial Size Category $2 billion or greater
FSR Outlook/Implication Stable
ICR Outlook/Implication Stable
Moodys Financial Strength A++
Standard and Poors FSR Api

FEATURES

Title
  • Condominium Insurance (HO6) The insurance provider offers HO6 coverage for condos.

  • Premier Policy (HO5) The insurance providers offers HO5 coverage that includes open perils coverage on personal property.

  • Rental Property Insurance You can buy insurance to protect your rental property.

  • Renters (HO4) The insurance provider offers renters insurance.

  • Special Form (HO3) The insurance provider offers HO3, open perils coverage.

  • Farm/Ranch You can buy insurance to protect your farm or ranch.

  • Mobile Home You can buy insurance to protect your mobile home.

  • Older Homes (HO8) The insurance provider offers HO8 coverage for older homes.

  • Age of Construction Discount Discounts based on the age of your home are available.

  • Claim-Free Discount You can receive a discount for remaining claim-free for a certain period of time.

  • Multiple-Policy Discount You can receive a discount for having multiple insurance policies with the same company.

  • New/Renovated Home You can receive a discount if your home is new or recently renovated.

  • Protective Device Discount You can receive a discount if you have smoke detectors, fire alarms, burglar alarms, or other protective devices.

  • Age of Insured Discount Discounts based on the homeowner's age are available.

  • Newly Purchased Home You can receive a discount if you recently purchased your home.

  • Aircraft Damage to your home caused by an aircraft is covered.

  • Explosion Damage to your home caused by an explosion is covered.

  • Fire Damage to your home caused by fire is covered.

  • Ice/Snow/Sleet Damage to your home caused by ice, snow, or sleet is covered.

  • Lightning Damage to your home caused by lightning is covered.

  • Plumbing Damage to your home caused by a frozen, burst, or damaged water pipe is covered.

  • Riot/Civil Commotion Damage to your home caused by a riot or civil commotion is covered.

  • Smoke Damage to your home caused by smoke is covered.

  • Theft The home insurance company covers any loss or damage to your home due to theft is covered.

  • Tornado Damage to your home caused by a tornado is covered.

  • Vandalism Damage to your home caused by vandalism is covered.

  • Water Damage to your home caused by water is covered.

  • Wildfire Damage to your home caused by a wildfire is covered.

  • Wind Damage to your home caused by wind is covered.

  • Dwelling Coverage for the cost of rebuilding/repairing your home if it is damaged by a covered peril is available.

  • Loss of Use If your home is damaged or destroyed, the insurance company will cover living expenses while repairs are made.

  • Medical Payments Coverage for medical payments is available.

  • Nationwide Availability The insurance company is available in at least 48 states.

  • Other Structures Coverage for detached garages, sheds, or other structures on your property is available.

  • Personal Liability Coverage for lawsuits associated with bodily injury or property damage that you may be responsible for is available.

  • Personal Property The insurance company covers the cost of replacing your possessions if they are destroyed by a covered peril.

  • Computer Coverage You can add computer coverage to your insurance as an additional policy or as an endorsement.

  • Earthquake Insurance You can add earthquake coverage to your insurance as an additional policy or as an endorsement.

  • Flood Insurance You can add flood coverage to your insurance as an additional policy or as an endorsement.

  • Identity Fraud Expenses You can add identity fraud expense coverage to your insurance as an additional policy or as an endorsement.

  • Personal Umbrella Policy You can add personal umbrella coverage to your insurance as an additional policy or as an endorsement.

  • Scheduled Personal Property You can add scheduled personal property coverage to your insurance as an additional policy or as an endorsement.

  • Water Backup and Sump Overflow You can add water backup or sump overflow coverage to your insurance as an additional policy or as an endorsement.

  • Landslide Insurance You can add landslide coverage to your insurance as an additional policy or as an endorsement.

  • 24/7 Claims Center You can contact a claims center 24/7.

  • Agent Claim Filing You can contact an agent to file a claim.

  • Deductibles Flexible deductibles are available.

  • Mobile Claim Filing You can file a claim through a mobile app.

  • Online Claim Filing You can file a claim online.

  • Online Photo Inventory You can upload images of your personal property to an online location to document your property and help facilitate the claims process.

  • Photo Upload You can upload photos of damaged property to assist with the claims process.

  • Telephone Claim Filing You can file a claim via telephone.

  • Locate an Agent A tool is available online to help you locate an agent.

  • Manage Your Policy You can manage your insurance policy online.

  • Online Rate Quotes You can get a quote on the company's website.

  • Online Policy Purchase You can purchase a policy entirely online.

  • Automatic Payments Payments can be scheduled automatically.

  • Credit Card Payments You can make a payment with your credit card.

  • Mail Payments Payments can be mailed.

  • Online Payments Payments can be made online.

  • Pay by Bank Account You can make a payment directly from your bank account.

  • Phone Payments Payments can be made over the phone.

  • Prepayment Policies can be prepaid in full, often at a discount.

  • Flexible Payment Options Flexible payment terms over different periods of time are offered.

  • Email/Ticket An email or ticket system dedicated to support is available.

  • Live Chat You can contact the company through live chat.

  • Phone You can contact the company by phone to get support.

  • Social Media You can contact the home insurance company with questions through social media websites.

  • A.M. Best Excellent or Better The company has an A.M. Best rating of "A" or better.

  • ICR Rating Stable The company has an A.M. Best Credit Rating rating of "Stable" or better.

  • Moody Rated Very Strong The company has a Moody's rating of "Aa3" or better.

  • S&P Rated Very Strong The company has an S&P FSR rating of "AA-" or better.

  • FAQs The company provides a list of answers to frequently asked questions.

  • Glossary The company provides a glossary of common industry terms.

  • Knowledge Base The company provides a knowledge base of detailed help articles.

  • Video Tutorials The company provides video tutorials.

  • Blog The company provides a blog with relevant insurance information.

  • Forum The company provides an interactive forum where users can post questions and answers.

  • Android An Android app that allows you to access your home insurance policy is available.

  • Claim Details You can update your home insurance claim details through a mobile app.

  • Connect with an Agent You can connect directly with an agent through a mobile app.

  • File a Claim You can initiate or file a new claim through a mobile app.

  • iPhone An iPhone app that allows you to access your home insurance policy is available.

  • Mobile Website A mobile-specific website is available.

  • Edit Policy You can edit or change your policy details with a mobile app.

  • Favorable Mobile App Store Reviews The company has a combined 3.5 stars or greater for their iPhone and Android apps.

  • Pay Premium You can pay your premium through your mobile app.

  • Tablet A tablet-based app is available.

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