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Landmark Home Warranty Review
Landmark operates as a regional home warranty brand with a streamlined lineup that typically includes a systems-only option and a combined systems+appliances plan, plus state-specific add-ons (e.g., roof leak, pool/spa, and in some areas pest/termite). Pricing, dollar caps, and eligibility vary by state and ZIP and are shown during the online quote process on Landmark. In 2025, shoppers should also expect clearer auto-renewal disclosures and easier cancellation (click-to-cancel) due to the FTC’s updated Negative Option Rule—standards that apply to subscription-like contracts such as home warranties (FTC Negative Option Rule).
Landmark Home Warranty’s service area is limited to six states: Arizona, Idaho, Nevada, Oregon, Texas, and Utah (Forbes Advisor; U.S. News). If you live elsewhere, there’s no lack of home warranty companies that market coverage more broadly across the U.S.
Product Overview
- Plan types: Varies by state; commonly 2–3 options (systems-only and a combined systems+appliances plan are typical) (Landmark).
- Pricing: Shown during ZIP-based quote; monthly price depends on plan, home details, and add-ons. Providers are moving toward clearer “total price” disclosures under state rules like California’s SB 478 (CA junk-fee law).
- Service fees: Typically a fixed amount per contract and disclosed at checkout; varies by state/plan (Landmark).
- Workmanship guarantee: Typically 30 days; confirm your state’s sample agreement for exact terms (Landmark).
- Contract length: 1 year
- BBB rating (Letter): Check the current grade on Landmark’s BBB Business Profile; BBB ratings can change and reflect complaint patterns and responsiveness (BBB methodology).
- Home inspection required? No
- States served: Arizona, Idaho, Nevada, Oregon, Texas, Utah (Forbes Advisor; U.S. News; Landmark TX; Landmark OR; Landmark AZ).
- Available appliance and system coverage: Yes—appliances are generally included with the combined plan; optional add-ons (e.g., pest/termite, re-key) vary by state and are usually not part of base plans (Landmark).
Features
| Shown during ZIP-based quote; monthly premium varies by home, plan, and add-ons (Landmark quote flow). | Shown during ZIP-based quote; monthly premium varies by home, plan, and add-ons (Landmark quote flow). | |
| Covers major systems and many kitchen/laundry appliances; exact inclusions, caps, and limits depend on the state agreement. Optional items (e.g., pest/termite, re-key) are usually add-ons, not base inclusions (Landmark state contracts). | Covers core home systems (HVAC, electrical, plumbing, water heater, ductwork, and more). Appliances are typically not included unless you choose a combined plan. Details vary by state (Landmark state contracts). | |
Who is this best for?
Homeowners in Arizona, Idaho, Nevada, Oregon, Texas, or Utah with aging HVAC, plumbing, or electrical systems may benefit most, especially in older homes where repair frequency can rise as equipment ages (the U.S. housing stock’s median age is over 40 years, per Harvard JCHS 2024). Landmark’s regional focus and vetted contractor network—shared with sister brand American Home Shield under Frontdoor, Inc.—can simplify dispatch and claims (Frontdoor 10-K). Review state contracts for caps, add-ons, and auto-renewal terms (now subject to stricter disclosure and cancellation requirements; see FTC).
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The Competition
| Landmark Home Warranty | American Home Shield | Choice Home Warranty | |
| Our review | Our review | ||
| States served | Arizona, Idaho, Nevada, Oregon, Texas, Utah | Most of the U.S.; availability, plan names, and terms vary by state/ZIP (AHS plans). | Markets coverage across many states; confirm availability and terms by ZIP (CHW terms). |
| Reviews rating | Use current profiles (BBB, Google, Trustpilot); ratings change frequently (BrightLocal 2024 survey). | Use current profiles (BBB, Google, Trustpilot); ratings change frequently (BrightLocal 2024 survey). | Use current profiles (BBB, Google, Trustpilot); ratings change frequently (BrightLocal 2024 survey). |
| Service fee | Fixed per contract; amount shown during Landmark’s quote checkout (varies by state). | Selectable service call fee options at purchase; choice affects monthly price (AHS plans). | Generally a fixed service call fee disclosed in the agreement; varies by state (CHW terms). |
| Typically 30 days; see state contract. | Varies by state and plan tier; see state sample agreement. | Varies by state and plan; see agreement. | |
| Customizable? | Add-ons available (availability varies by state). | Yes — tiered plans and selectable service-fee levels. | Limited — two core plans plus add-ons. |
| Other | Regional focus; optional termite/pest add-ons where offered; state-specific caps and exclusions (Landmark). | Large contractor network and tiered features (e.g., higher appliance limits in upper tiers; coverage for certain undetectable pre-existing conditions, per AHS materials) (AHS compare plans; Frontdoor 10-K). | Aggressive promotions common; verify state terms carefully and review regulator guidance on deceptive marketing and renewals (e.g., FTC Negative Option Rule; FTC enforcement example). |
| View plans | View plans | View plans |
*Information verified as of 2025. Availability, pricing, service-call fees, and guarantees vary by state and ZIP. Sources: Landmark; AHS plans; CHW terms; Frontdoor 10-K.
Landmark compared to American Home Shield
American Home Shield (AHS) offers tiered plans (commonly ShieldSilver, ShieldGold, ShieldPlatinum) and lets you choose a service call fee at purchase; the fee level affects your monthly premium (AHS plans; compare plans). AHS marketing also highlights coverage for certain undetectable pre‑existing conditions (subject to state terms). Landmark’s approach is simpler with a regional footprint and add-ons that vary by state (Landmark). Both brands are sister companies under Frontdoor, Inc., which reports large contractor networks and investment in digital claims (Frontdoor 10-K).
Before purchasing, compare state-specific sample agreements for coverage caps, exclusions, and inclusions such as roof leak repair in higher AHS tiers (availability varies). Also factor in renewal and cancellation terms; enhanced transparency and “click-to-cancel” are required under the FTC’s Negative Option Rule (FTC guidance). BBB letter grades can change quickly and primarily reflect complaint handling rather than product quality; verify the current grade on each brand’s Business Profile (BBB rating system).
Pricing for both is ZIP-based and quote-driven. With AHS, selecting a higher service fee typically lowers the monthly price; Landmark generally shows a fixed service fee during checkout for the chosen plan. Review add‑ons (e.g., pool/spa, septic) and per-item limits, which materially affect total cost (AHS plans; Landmark).
Landmark compared to Choice Home Warranty
Choice Home Warranty (CHW) markets two core plans nationwide with a fixed service call fee disclosed in the agreement; specifics vary by state/ZIP (CHW terms). Landmark is regional with plans and add-ons tailored to its six-state footprint (Landmark). In practice, CHW commonly bundles systems and appliances, while Landmark often splits systems-only and combined options—so read each state contract closely for what’s included.
Do extra due diligence on renewals, fees, and claims processes. Regulators have increased scrutiny of misleading home‑warranty marketing and unfair denials in recent years, and the FTC’s Negative Option Rule sets stricter requirements for auto‑renewal disclosures and cancellations (FTC Negative Option Rule; FTC enforcement example).
Whichever you choose, verify the state-specific agreement for caps, exclusions (e.g., code violations, improper installation), and whether optional coverages (roof leak, pool/spa, pest/termite) are required to protect items you care about (CHW terms; Landmark).
The Bottom Line
In 2025, Landmark is a viable pick if you live in AZ, ID, NV, OR, TX, or UT and want a straightforward plan with regional add-ons and a vetted contractor network (U.S. News; Landmark). To compare options effectively: (1) get ZIP-based quotes and confirm the service-call fee and all-in price (see CA SB 478 for transparency context); (2) read your state’s sample contract for caps and exclusions; (3) check current BBB complaint trends and recent, organic public reviews—recency and owner responses matter (BrightLocal 2024; BBB methodology); and (4) verify renewal and cancellation meet today’s click-to-cancel standards (FTC). For older homes and high-cost systems like HVAC, the predictability of a fixed service fee can be valuable, but ensure the per-item limits and add-ons match your risk profile.
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